This page is updated when new features for the Cisco Wireless Phone 840 and 860 are available. Check the Coming Soon tab for the features under development.

April 2022

Cisco Wireless Phone 840 and 860 Release 1.5(0)

The 1.5(0) release is available for the Cisco Wireless Phone 840 and 860. In addition to the features in the previous releases, the 1.5(0) release also includes the following feature:

Cisco Wireless Phone Configuration Management tool to deploy and configure multiple phones

You can use our new tool to deploy and configure multiple Cisco Wireless Phones without an Enterprise Mobility Management (EMM) application. You can also use this tool to restrict apps and settings that you don't want users to access.

October 2021

Cisco Wireless Phone 840 and 860 Release 1.4(0)

The 1.4(0) release is available for the Cisco Wireless Phone 840 and 860. In addition to the features in the previous releases, the 1.4(0) release also includes the following features:

Cisco Extension Mobility Cross Cluster

The extension mobility cross cluster feature allows users to log in to a phone from a remote cluster and keep their phone settings.

Synchronize Contacts Through Cisco Unified Communications Manager

This feature allows you to configure the LDAP directory so that users can use the Corporate Directory service on their phones.

June 2021

Cisco Wireless Phone 840 and 860 Release 1.3(0)

The 1.3(0) release is available for the Cisco Wireless Phone 840 and 860. In addition to the features from 1.2(0), the 1.3(0) release also includes the following features:

Multiple Lines

The multiple lines feature allows you to configure up to six lines with different phone numbers on a phone. Each line has a distinct phone number and color code. Users can make and receive calls from all lines. If you configure the phone to allow multiple calls at once, users can have up to four calls per line at once.

Cisco Extension Mobility

Through a log in process, the extension mobility feature allows different users to use the same phone at different times. When a user logs in to the phone, the phone uses their profile configuration including their line numbers, speed dials, and privacy settings. When the user logs out, their user-specific settings are removed, and the default configurations of the phone apply.

Shared Line

The shared line feature allows you to configure the same phone number on multiple phones. When someone calls a shared line, all the phones with that shared line ring, and any user with the shared line can answer the call.

Privacy

The privacy feature allows users with shared lines to view the status of shared calls and to barge into shared calls. You can enable or disable the privacy feature for each phone or for all phones in a cluster.

Auto Answer

The auto answer feature allows you to set a phone to automatically connect to incoming calls after a ring or two.

Line Text Label

The line text label feature allows users to set a text label for a phone line instead of using the directory number.

May 2021

The Cisco Wireless Phone 840 and 860 are available in the European Union (EU).

April 2021

Cisco Wireless Phone 840 and 840S Release

The Cisco Wireless Phone 840 and 840S are now available in North America, Australia, and New Zealand. The Cisco Wireless Phone 840 and 840S, although smaller in size than the Cisco Wireless Phone 860 and 860S are similar in appearance and functionality.

Cisco Wireless Phone 840 and 860 Firmware Release 1.2(0)

The 1.2(0) firmware release is available for the Cisco Wireless Phone 840 and Cisco Wireless Phone 860. In addition to the features from 1.1(0) firmware, the 1.2(0) firmware also includes the following features:

DHCP Option 66 Support

In addition to DHCP option 150, this release also supports DHCP option 66. DHCP option 66 autoconfigures the Cisco Unified Communications Manager server address. It is in ASCII format, not IP address format and supports a single server name.

Sounds Settings in the Custom Settings App

The Sounds settings allow you to set which sounds are available for the ringtones, notifications, and alarms. You can also change the default sound for each.

Advanced Data Formatting in ScanFlex

The Advanced Data Formatting settings allow you to select barcode symbologies and set custom actions for a ScanFlex application.

January 2021

Cisco Wireless Phone 860 and 860S Release

These rugged, enterprise-grade, wireless smartphones provide voice communication over your organization's wireless network using Cisco Unified Communications Manager and access points. These new phones with firmware release 1.1(0) are available in North America, Australia, and New Zealand.

For more information about the phones, see https://www.cisco.com/c/en/us/products/collaboration-endpoints/webex-wireless-phone/index.html.

For support documentation, see: https://www.cisco.com/c/en/us/support/collaboration-endpoints/webex-wireless-phone/series.html.