We wanted to expand the capabilities of our devices and make them into multiactivity devices which can cover all the needs in your workday. With this in mind, it was important to renew our user experience. One of the core changes is the operating system's ability to run multiple apps at the same time. You can easily switch between a web app, whiteboard, and your ongoing meeting.

RoomOS 11 experience is supported on Webex registered devices and devices that are linked with Edge for Devices with cloud-managed software upgrade enabled.

RoomOS 11 experience is not supported on:

  • Room USB

  • Webex on Flip

  • Room Panorama

Basic navigation
Access the home screen and any open apps, swipe up from the bottom handle and select the preview that you want to open.

If there are more buttons than available space on the home screen you’ll see dots under the buttons. Swipe to right to see more buttons.

Some apps open as dialogs. If the dialog is in the way of something you want to see on the screen you can touch and hold the top part of the window and move it sideways.

To see the device’s contact information tap the device name in the top left corner on the home screen.

Task switcher

Task switcher is the place to access the home screen and the apps you have open on the device. You can view any apps whether you’re in a call or using your device for other tasks.



While you’re in a call, your call will stay on the screen as a small floating window. This way you can privately access other apps on your device, for example, while someone is presenting and you want to look something up on the side. You can drag and drop the call window to another place on the screen so it doesn’t get in the way of what you want to see on your laptop screen.

Close apps

To close a full screen app swipe up from the bottom of the screen to open the task switcher. Then swipe up on the preview image of the app you want to close.

Tap outside a dialog to close it.

Control Panel

To open the control panel swipe from the right side of the screen. You can open it at any time, no matter what other apps you are using at the time. Device settings are available from the control panel.



In the Control panel you can find:

  • Self-view

  • Camera settings

  • Microphone options

  • Do not disturb mode

  • Standby

  • Screen brightness

  • Device volume/Speakers

  • Access to device settings

  • End session (when you have created whiteboards or annotations)

Now, you can open the Settings menu when you’re in a call without it interrupting you from following what’s going on. The Settings menu opens as a dialog on top of your call and you can make the changes you need, such as connecting to a Bluetooth headset, without missing a beat.

When you connect a Board Pro or a Room Series device to a Room Navigator or Touch 10, you get the RoomOS 11 user interface on the touch controller, too. Certain features have been changed or moved on the touch controller interface, in line with the RoomOS 11 user experience. These changes include, but are not limited to:

  • The volume controls for your device are now on the touch controller's screen in the bottom right corner.

  • The Control Panel opens in a new screen. You access it by tapping a button in the upper right corner of the home screen. Device settings opens via a button in the Control Panel.

  • All the Call controls have been grouped together into one convenient screen, which opens automatically when you connect to a call. You can access the Control Panel and Device settings at any time and return to the Call controls without interrupting your call.

  • Camera controls are available from the Control Panel, both in and out of calls. You can also adjust settings and the position of your selfview from the Camera controls screen.

  • Buttons for the participants list, selfview, sharing, and layouts have been moved to Call controls so that they are easier to access in-call. Some new buttons have been added, like Reactions, and other options have been grouped together under a button labeled More.