Email Verification First Alert (WBS39.1 and WBS32.23)

For the WBS39.1 and WBS32.23 release, we previously announced that Modern View and Classic View users see an alert icon next to their profile link when they sign in. We have rolled back the experience that was planned for WBS39.1 and WBS32.23. We will deliver the email verification user experience beginning with WBS39.2 and WBS32.24.

Email Verification Moderate Warning Message (WBS39.2 and WBS32.24)

Two weeks after the WBS39.2 and WBS32.24 release, Modern View and Classic View users will see two notifications that inform them that we will be enforcing email verification. After they sign in, they see a banner at the top of the page and an alert icon next to their profile link. During the two-week period before this message is shown to users, site administrators can verify an email domain in Webex Site Administration. All users with email belonging to a verified email domain will not see the email verification banner or alert icon. When this banner message appears to users, it will specify the date after which the verification will be mandatory.

Webex Meetings Banner


 

The date shown to users is different depending on WBS39.2 and WBS32.24 availability for your cluster.

Prevention:

If you do not want users to be required to verify their email addresses, do one of the following:

Email Verification Mandatory Action (30 Days After the Moderate Warning Message)

30 days after the moderate warning message banner appears in WBS39.2 and WBS32.24, users are required to verify their emails the first time they sign into the upgraded site. They are unable to continue using Webex Meetings functionality on their page until they've verified their email. Newly provisioned users need to verify their email right away. Existing users have one opportunity to postpone their verification, in case they have an urgent need to access their page. The postponement period is 24 hours from the moment that they click the Postpone button.

Webex Site Administration Banner

Prevention:

If you do not want users to be required to verify their email addresses, do one of the following: