Webex App | Call on Webex

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You can call anyone who has a Webex App account with Call on Webex, whether they're in the same organization as you or not. These are special types of calls that let you add guests to the call, share your whiteboard, and share your screens. You don't need to use their phone number; you just need to be connected to them in the app.

For Webex Calling users: To invite someone to a call using an email address they must be searchable, for example, the contact is in your organization or directory. When attempting for the first time to call to a user outside your organization or directory contacts with an email address, you can:

  • Initiate contact using Webex App Messaging so that they appear in your contacts.
  • Use Webex Meetings when email invites are required.

1

Open Webex and sign in.

2

Look for the Audio Audio Call button or Video Video Call button call icons in a direct space, contact card, or in search results.

If your administrator has enabled call security for your organization, you'll see Lock icon at the top right of your calling window, letting you know that the call is secure.

3

While on a call, you can select the following:

1

Open Webex and sign in.

2

From your space with someone else, go to the activity menu activity menu icon, and then tap Call Audio Call button. Tap the person's number, choose Call on Webex, and then tap Video Call button or Audio Call button.

3

During the call, use any of these options:

When you make a video call, your speaker is used by default. When you make an audio call, your earpiece is used by default. To switch the audio of your call, tap Speaker option to use while on calls. and then select Audio Settings.

You can make a call from many different places in Webex App. Just look for the Audio Audio Call button or Video Video Call button call icons whenever you're sending a direct message, looking at a contact card, or entering a name or email address into the Search bar.

If you're set up with a phone service such as Unified CM, Webex Calling, or Calling hosted by a Service Provider, you also have access to a dial pad and can make a call from there. Just click Call button and enter a person's name, email address, or video address (such as for a room device) in the dial pad.

1

From your space with someone else, go to the activity menu activity menu icon, and then tap Call Video Call button. Tap the person's number, choose Call on Webex, and then tap or Video Call button or Audio Call button.

2

During the call, use any of these options:

When you make a video call, your speaker is used by default. When you make an audio call, your earpiece is used by default. To switch the audio of your call, tap Speaker option to use while on calls. and make your selection.

You can make a call from many different places in Webex App. Just look for the Audio Audio Call button or Video Video Call button call icons whenever you're sending a direct message, looking at a contact card, or entering a name or email address into the Search bar.

If you're set up with a phone service such as Unified CM, Webex Calling, or Calling hosted by a Service Provider, you also have access to a dial pad and can make a call from there. Just click Call button and enter a person's name, email address, or video address (such as for a room device) in the dial pad.

You must be using Chrome, Safari, or Firefox to make calls. Also, regardless whether you're using a web browser on Windows, Mac, or Linux, make sure your web browser is set up to use the camera and microphone.

Click Call Audio Call button, and during the call, click Share screen button to share your screen.

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