Power on and set up the RealWear HMT

When the device first turns on, it may beep to indicate that it needs to be set up. The device searches for a QR Code to scan to perform configuration. Open the RealWear Companion on your mobile device to generate a QR Code.

1

Press and hold the power button located on the side of the device to turn it on.

2

Select Configuration, select First Time Setup, and follow the steps on the device.

3

Point the HMT camera at the QR code once it is generated.

4

To confirm that the device has been configured, say NAVIGATE HOME and check the time and date, as well as the wireless network.

Check if someone else is signed in

In some organizations, wearable devices with Webex Expert on Demand installed, are shared between multiple people, and user accounts.

Before you sign in to Webex Expert on Demand, check if another user is already signed in.


 

Applies to a shared wearable device, on which Webex Expert on Demand is already powered on and configured.

1

Say Menu.

You'll see the name of the person who's currently signed in, at the top of the menu list.

2

Say Signout, to sign the user out of the application.

3

Then, follow the steps to sign in to Webex Expert on Demand.

Sign in with a QR code

1

Say Scan code.

2

There are a couple of ways to get your code:


 

Ensure that you select the check box if you are using Webex Expert on Demand 1.9 or later.

3

Click Generate Code.

4

Sign in using your Webex App username and password.

5

Scan the code with your RealWear HMT-1.

Sign in with a Webex username and password

1

Say Enter username and password.

2

Say Select Item 1 to bring up the keyboard.

3

Enter your Webex username and password and then say Submit.