During a call, you can use the following in-call controls on the HMT-1 device.
Basic call controls
With Webex Expert on Demand, there are some basic on-screen controls that you can use when you're in a call.
You can use the flashlight, view your Wi-Fi status, share your screen, pause, end the call and take a photo. You can also open the settings menu to change the focus, zoom, exposure and volume levels.
Once zoomed in, you can then pan around the screen using your head movements.
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Share your screen
When the HMT user is in a video call with 3 or more people, they can stream their video to all experts on the call as a shared screen. This is useful when all experts need to see the HMT video, regardless of who is speaking on the call.
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In the video call, say Share screen. ![]() |
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Say Start now, to start sharing the HMT screen. If you don't want to see the prompt again, say Don't show again, to check the box. |
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Say Stop sharing, when you're finished sharing your screen. |
Remote control
Remote control is available during a direct call between Expert on Demand users and Webex App desktop users. The remote Webex App user can take control once you are sharing your screen in Expert on Demand.
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While on a call with an Expert on Demand user, click Request remote control
The Expert on Demand user must share their screen before the remote user can request control. |
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In Expert on Demand, click Approve to allow the Webex App user to control your screen. Expert on Demand notifies you that the remote Webex App user is controlling your device. ![]() The remote user cannot access any other applications on your device other than Expert on Demand. They can use any of the in-call options available while in control. Remote users can click the buttons to incrementally increase the zoom, volume, and exposure levels. Focus points are also clickable. |
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To take back control at any time, say Regain Control. The remote control session also ends if you stop sharing your screen. |
View a photo
RealWear HMT stores photos in the My photos folder. These include photos and screenshots you've taken with the RealWear HMT.
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Say Navigate home and say My files. |
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Say My photos and to select a photo say Select item and the corresponding photo's number. |
Annotate a photo
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When you're in a call, say Take photo, then say Annotate to start the annotation. ![]() |
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Move the annotation cursor around the screen using your head movements. Say Place to fix the cursor position. ![]()
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When you're finished annotating, say Done, then say Save photo. Photos are stored in the My photos folder on the RealWear HMT. These include photos and screenshots you've taken with the RealWear HMT. |
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If you want to send the annotated photo to the expert on the call, Say Share. ![]() You'll see a notification, when the annotated photo is successfully sent. |
Take a screenshot
Before you begin
When the remote expert shares their screen to the HMT, you can take a screenshot.
When a screen is being shared, say Take screenshot. The screen capture is saved in My photos. |
Audio and video options
There are more options available to you while you're on a call, such as stopping your video or switching to audio-only mode when bandwidth is low.
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When you're in a call, say More. The More options menu appears. ![]() |
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You can change some of your audio and video settings from here.
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To switch the view from your camera to the camera of another participant that is sharing, say Switch Video. Then say Select item and the number beside the video option.
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