Record a call on 9800/8875 (Multiplatform)
When you're on an active call, you can record it. You might hear a notification tone as you record the call.
During a recording, you can see different softkeys in different recording states. You can also see the status icons on the Calls screen and also on the line key on which you are recording a call.
Before you begin
Your administrator enables your phone with call recording.
| 1 |
While on an active call, press or tap More (…) and select Record. The phone displays the notification message Only the person who starts the call recording is notified by the notification message and the icon. The other person in the call may not know the call is being recorded. |
| 2 |
(Optional) To pause a recording:
You can see the Recording paused icon
next to the line on the phone screen. Phones with greyscale
screen displays the icon in greyscale. |
| 3 |
(Optional) To resume the recording:
|
| 4 |
(Optional) To stop the recording:
The phone displays a recording stopped message and an icon
next to the message. |
| 5 |
Press or tap End Call to end the call. |
icon next to the line on which you are recording the call on
the screen. Phones with greyscale screen displays the Recording in progress icon
as
.
Press
Press
Tap
next to the line on the phone screen. Phones with greyscale
screen displays the icon in greyscale.
next to the message.