When you're in a call on Cisco Jabber, you can merge calls, move calls to mobile network, park your calls, conference calls, hold and resume calls, toggle calls, as well as transfer calls.
iPhone and iPad
Merge Calls
Use the Merge feature to merge two existing calls into a conference call.
This procedure applies only to Cisco Jabber VoIP calls. The Merge feature is not available for DVO calls.
- From the in-call view,
tap
.
- Tap Merge Calls.
- Tap OK.
- (Optional) Tap
to view a list of conference participants.
Move a Call to Mobile Network
If you are on a Cisco Jabber VoIP call with call quality issues, you can move the call to your mobile network and receive the call on your mobile.
This procedure applies only to Cisco Jabber VoIP calls. This feature is not available for DVO calls.
- From the in-call view,
tap
.
- Tap Move to Mobile.
- Tap OK.
- Tap Answer when your device rings.
Your system administrator must enable theTransfer to Mobile Network option on the server. |
Android
Call Park
Complete this task to park an ongoing call so that you can transfer it to another device or temporarily place it on hold.
-
From the in-call view, tap
.
-
Tap Park.
-
Retrieve the call from another device or resume the call from the current device.
Conference Calls
-
From the in-call view, tap
.
-
Tap Conference.
-
Follow one of these steps:
-
Enter a phone number and select Call.
-
Enter a name or video address, and tap an item in the search results.
Cisco Jabber automatically places your first call on hold and displays the status of both calls.
-
-
On the control bar, tap Merge.
Hold and Resume Calls
-
From the in-call view, tap
.
-
Tap Hold.
-
To resume the call, tap Resume.
Merge Calls
Use the Merge feature to merge two existing calls into a conference call.
This procedure applies only to Cisco Jabber VoIP calls. The Merge feature is not available for DvO calls.
-
From the in-call view, tap
.
-
Tap Merge.
-
Tap OK.
-
(Optional) Tap
to view a list of conference participants.
Move a Call to a Mobile Network
This procedure applies only to Cisco Jabber VoIP calls. This feature is not available for DvO calls.
-
From the in-call view, tap
.
-
Tap Move to Mobile.
-
Tap OK.
-
Tap Answer when your device rings.
Show Call Statistics
-
From the in-call view, tap
.
-
Tap Call Statics.
Toggle Between Calls
When you are connected to two internet calls, only one call is active at a time; the other is automatically placed on hold.
-
Tap the red bar to toggle between the two calls.
Transfer a Call
-
From the in-call view, tap
.
-
Tap Transfer.
-
Follow one of these steps:
-
Enter a phone number and select Call.
-
Enter a name or video address, and tap an item in the search results.
-