iPhone and iPad

Merge Calls

Use the Merge feature to merge two existing calls into a conference call.

This procedure applies only to Cisco Jabber VoIP calls. The Merge feature is not available for DVO calls.

  1. From the in-call view, tap .
  2. Tap Merge Calls.
  3. Tap OK.
  4. (Optional) Tap to view a list of conference participants.

Move a Call to Mobile Network

If you are on a Cisco Jabber VoIP call with call quality issues, you can move the call to your mobile network and receive the call on your mobile.

This procedure applies only to Cisco Jabber VoIP calls. This feature is not available for DVO calls.

  1. From the in-call view, tap .
  2. Tap Move to Mobile.
  3. Tap OK.
  4. Tap Answer when your device rings.

Your system administrator must enable theTransfer to Mobile Network option on the server.

Android

Call Park

Complete this task to park an ongoing call so that you can transfer it to another device or temporarily place it on hold.

  1. From the in-call view, tap view more options button.

  2. Tap Park.

  3. Retrieve the call from another device or resume the call from the current device.

Conference Calls

  1. From the in-call view, tap view more options button.

  2. Tap Conference.

  3. Follow one of these steps:

    1. Enter a phone number and select Call.

    2. Enter a name or video address, and tap an item in the search results.

    Cisco Jabber automatically places your first call on hold and displays the status of both calls.

  4. On the control bar, tap Merge.

Hold and Resume Calls

  1. From the in-call view, tap view more options button.

  2. Tap Hold.

  3. To resume the call, tap Resume.

Merge Calls

Use the Merge feature to merge two existing calls into a conference call.

This procedure applies only to Cisco Jabber VoIP calls. The Merge feature is not available for DvO calls.

  1. From the in-call view, tap view more options button.

  2. Tap Merge.

  3. Tap OK.

  4. (Optional) Tap view conference participants button to view a list of conference participants.

Move a Call to a Mobile Network

This procedure applies only to Cisco Jabber VoIP calls. This feature is not available for DvO calls.

  1. From the in-call view, tap view more options button.

  2. Tap Move to Mobile.

  3. Tap OK.

  4. Tap Answer when your device rings.

Show Call Statistics

  1. From the in-call view, tap view more options button.

  2. Tap Call Statics.

Toggle Between Calls

When you are connected to two internet calls, only one call is active at a time; the other is automatically placed on hold.

  1. Tap the red bar to toggle between the two calls.

Transfer a Call

  1. From the in-call view, tap view more options button.

  2. Tap Transfer.

  3. Follow one of these steps:

    1. Enter a phone number and select Call.

    2. Enter a name or video address, and tap an item in the search results.