Cisco IP Phone 6800 Series Multiplatform Phones Supported Accessories

The Cisco IP Phone 6800 Series Multiplatform Phones supports both Cisco and third-party accessories.

Table 1. Accessory Support for the Cisco IP Phone 6800 Series Multiplatform Phones
Accessory	Type	6821	6841	6851	6861	6871
Cisco Accessories
Cisco IP Phone 6800 Key Expansion Module	Add-on module	Not supported	Not supported	Supported Supports one key expansion module	Not supported	Not supported
Cisco IP Phone 6800 Wall Mount Kit		Not supported	Supported	Supported	Supported	Supported
Cisco Headset 520 Series	USB	Not supported	Not supported	Not supported	Not supported	Supported
Cisco Headset 530 Series	Standard RJ9	Supported	Supported	Supported	Supported	Supported
Cisco Headset 530 Series	USB Adapter	Not supported	Not supported	Not supported	Not supported	Supported
Cisco Headset 560 Series	Standard RJ9 and AUX	Not supported	Not supported	Not supported	Not supported	Supported
Cisco Headset 560 Series	USB	Not supported	Not supported	Not supported	Not supported	Supported
Cisco Headset 700 Series	USB Adapter	Not supported	Not supported	Not supported	Not supported	Supported
Cisco Headset 700 Series	USB-C Cable	Not supported	Not supported	Not supported	Not supported	Supported
Third-Party Accessories
Headsets	Analog	Supported	Supported	Supported	Supported	Supported
	Analog Wideband	Supported	Supported	Supported	Supported	Supported
	USB	Not supported	Not supported	Not supported	Not supported	Supported
Microphone	External	Not supported	Not supported	Not supported	Not supported	Not supported
Speakers	External	Not supported	Not supported	Not supported	Not supported	Not supported

Cisco IP Phone 7800 Series Multiplatform Phones Supported Accessories

The Cisco IP Phone 7800 Series supports both Cisco and third-party accessories.

In the following table, an X indicates support for an accessory by a particular phone model and a dash (-) indicates no support.

Table 2. Accessory Support for the Cisco IP Phone 7800 Series
Accessory	Type	Cisco IP Phone 7811	Cisco IP Phone 7821	Cisco IP Phone 7841	Cisco IP Phone 7861
Third-Party Accessories
Headsets	Analog	-	X	X	X
Headsets	Analog Wideband	-	X	X	X
Microphone	External	-	-	-	-
Speakers	External	-	-	-	-
Wall Mount	External	X	X	X	X

Cisco IP Phone 8800 Series Multiplatform Phones Supported Accessories

Table 3. Accessory Support for the Cisco IP Phone 8800 Series with Multiplatform Firmware
Accessory	Type	Cisco IP Phone
Accessory	Type	8811 and 8841	8845	8851	8861	8865
Cisco Accessory
Cisco IP Phone 8800 Key Expansion Module	Add-on module	Not supported	Not supported	Supported	Supported	Supported
Cisco IP Phone 8800 Key Expansion Module	Add-on module	Not supported	Not supported	Supports up to 2 expansion modules.	Supports up to 3 expansion modules.
Cisco IP Phone 8851/8861 Key Expansion Module	Add-on module	Not supported	Not supported	Supported	Supported	Not supported
Cisco IP Phone 8851/8861 Key Expansion Module	Add-on module	Not supported	Not supported	Supports up to 2 expansion modules of the same type.	Supports up to 3 expansion modules of the same type.	Not supported
Cisco IP Phone 8865 Key Expansion Module	Add-on module	Not supported	Not supported	Not supported	Not supported	Supported
Cisco IP Phone 8865 Key Expansion Module	Add-on module	Not supported	Not supported	Not supported	Not supported	Supports up to 3 expansion modules of the same type.
Wall Mount Kit		Supported	Supported	Supported	Supported	Supported
Footstand		Supported	Supported	Supported	Supported	Supported
Cable Lock		Supported	Supported	Supported	Supported	Supported
Cisco Headset 520 Series	USB	Not supported	Not supported	Supported	Supported	Supported
Cisco Headset 530 Series	Standard RJ9	Supported	Supported	Supported	Supported	Supported
Cisco Headset 530 Series	USB Adapter	Not supported	Not supported	Supported	Supported	Supported
Cisco Headset 560 Series with Standard Base Cisco Headset 560 Series with Multibase	Standard RJ9 and AUX	Supported	Supported	Supported	Supported	Supported
	USB	Not supported	Not supported	Supported	Supported	Supported
Cisco Headset 730	Bluetooth*	Not supported	Not supported	Not supported	Not supported	Not supported
	USB Adapter	Not supported	Not supported	Supported	Supported	Supported
	USB-C Cable	Not supported	Not supported	Supported	Supported	Supported
*—For the Bluetooth connection with Cisco IP Phone Multiplatform Phones, the limited call features (for example, answer or end a call) are available. The call features will be fully supported in a future release. Currently, we recommend that you use the Cisco Headset 730 by a USB adapter or a USB-C cable.
Third-Party Accessories
Headsets	Analog	Supported	Supported	Supported	Supported	Supported
	Analog Wideband	Supported	Supported	Supported	Supported	Supported
	Bluetooth*	Not supported	Supported	Supported	Supported	Supported
	USB	Not supported	Not supported	Supported	Supported	Supported
	Electronic Hookswitch	Supported	Supported	Supported	Supported	Supported
	Electronic Hookswitch	See Note 1.		See Note 2.
Microphones	External PC	Not supported	Not supported	Not supported	Supported	Supported
Speakers	External PC	Not supported	Not supported	Not supported	Supported	Supported

You connect your headset to the phone with the Y-cable (RJ-9 connector and AUX connector). Your administrator may need to enable the headset so that you can use it.
When you use the Electronic Hookswitch (EHS):
- The EHS connects to the Cisco IP Phone 8811, 8841, and 8845 with the auxiliary port.
- The EHS connects to the Cisco IP Phone 8851, 8861, and 8865 with the auxiliary port, the USB port, or with Bluetooth.

Cisco IP Conference Phone 7832 Multiplatform Phone Supported Accessories

The Cisco IP Conference Phone 7832 Multiplatform Phone does not support any accessories.

Cisco IP Conference Phone 8832 Multiplatform Phone Supported Accessories

You can use the Cisco IP Conference Phone 8832 wired microphones and wireless microphones. You can't use wired and wireless microphones at the same time.

View the Accessories Associated with Your Phone

You can use the headset jack, Bluetooth, or the USB port to connect external hardware to your phone. The accessory list, by default, contains an analog headset that can be set up to enable wideband

Press Applications .

Select one of the following options:

Status > Accessories
Bluetooth > Devices

(Optional) Select an accessory and press Details.

Headsets

Here are the Cisco headsets we support. For tips on setting up and using these headsets, take a look at the info for your model:

See the Cisco Headset Compatibility Guide for detailed information on Cisco headset integration with your device.

You can also use third-party headsets. Check with the headset manufacturer to confirm whether you can use it with your Cisco phone.