The Cisco Headset 720 Series is a series of headsets that use Bluetooth ® connectivity to pair with Cisco soft clients and devices. The Cisco Headset 721 features a single ear cup for extended use and comfort, while the Cisco Headset 722 features a full stereo experience.
In addition to integrated call controls, both headsets come with a customizable multifunction button. By default, the multifunction button controls music playback. However, you can reprogram the button through the Cisco Headsets mobile app to activate a mobile assistant such as Siri or Google Assistant.
The Cisco Headset 720 Series also features an integrated Webex button. Use the Webex button to bring the Webex App window to the top of your desktop screen or to join upcoming meetings.
The 720 Series is also available in a version certified for use with Microsoft Teams. See Cisco Headset 720 Series call controls for complete Microsoft Teams call control information.
Use the following checklist for the best setup experience:
-
Connect your headset through any of the following methods:
| Connection | Description |
|---|---|
| Your Cisco Headset 720 Series can save up to eight different Bluetooth devices and maintain simultaneous connections with up to two. | |
| The Cisco Headset USB HD Adapter enables an easy plug-and-play, wireless experience. You can also use the adapter with devices that don't have a reliable Bluetooth option. | |
| USB cable | Use the included USB-C cable for a wired audio connection. You can also charge your headset while it's in use. |
The following diagram describes the headset buttons and features.
| Number | Symbol | Button | Action |
|---|---|---|---|
| 1 |  | Power/Bluetooth switch | Turn your headset on and off Put your headset into Bluetooth pairing mode |
| 2 |  | Volume up | Turn up your volume |
| 3 |  | Webex button | Answer, end, reject, hold, and resume calls Join a Webex meeting Bring the Webex App to the front of your desktop Turn the Busy Light on and off outside of a call |
| 4 |  | Volume down | Turn down your volume |
| 5 |  | Multifunction button | You can choose which button configuration you want through the Cisco Headsets app.
|
| 6 |  | Mute button | Mute and unmute your microphone on a call |
The following diagram shows the Cisco Headset 720 Series controls.
| Number | Symbol | Button | Action |
|---|---|---|---|
| 1 |  | Power/Bluetooth switch |
|
| 2 | | Volume up | Turn up your volume |
| 3 |  | Microsoft Teams button |
|
| 4 | | Volume down | Turn down your volume |
| 5 | | Multifunction button | Either:
|
| 6 |  | Mute | Mute and unmute your calls |
Navigate to the following articles for more information and support.
