In order to delete a meeting that was created by a deactivated host, you must change that host's account type to a site administrator and then create a new password for that account. After creating a new password for the host, you can sign in with that account and delete any scheduled meetings that are still on the Webex site.

Once you're finished deleting any scheduled meetings from that deactivated host account, make sure you change that account back to a host.

1

Sign in to Webex Site Administration and go to User Management > Edit User.

2

Search for the deactivated host's User name or Email, and click on their name in the list.

3

In the Account Type section, select Site administrator.

4

Scroll to the bottom of the page and click Update.

5

Search for the deactivated host again and click on their name in the list.

6

Enter a new password in the Password and Confirm Password fields.

7

Scroll to the bottom of the page and click Update.

8

Sign out of your account, and then in a new window, sign in to the site using the deactivated host's credentials at <sitename>.webex.com/admin.

9

After signing in to Site Administration with those credentials, open a new tab in the same window and go to <sitename>.webex.com.

10

Delete any scheduled meetings.

11

Once you're finished, sign out of the deactivated host's account, and then sign in to Site Administration again with your own credentials.

12

Search for the deactivated host and click on their name in the list.

13

Change the deactivated host's account back to Host, scroll to the bottom of the page, and then click Update.