Allow video systems to join meetings and webinars on your Webex site
Give more flexibility to your Webex Meetings and Webex Webinars users by allowing them to join meetings and webinars from their video devices. First, allow this feature for individual host accounts, then you can set other options, such as video call-back.
Enable collaboration meeting rooms for host accounts
Turn on collaboration meeting rooms so that people can join from their video system.
Video systems aren’t able to join webinars on the FedRAMP platform because the FedRAMP platform is currently running Video Platform 1 at this time.
1 |
Sign in to Site Administration, go to , and select a user. |
2 |
Under the Privileges section, check Collaboration Meeting Room. |
3 |
Select Update. |
Specify collaboration meeting room options
1 |
Sign in to Webex Site Administration and go to . |
2 |
Scroll down to the Cloud Collaboration Meeting Room Options section and check the Enable Short Video Address check box. |
3 |
Click Update. |
Enable video call-back
Enable video call-back to make it easier for Meetings and Webinars users and Webex Events panelists to join from video systems.
-
Webex Meetings mobile application users can join a meeting by tapping a button on their smartphone or tablet (iOS and Android).
-
Desktop meetings users and event panelists can receive a video call on their video system, similar to audio call-back.
Before you begin
Configure your Webex site with either Webex Audio or Cloud Connected Audio.
1 |
On the left navigation bar, select . |
2 |
In the Cloud Collaboration Meeting Rooms Options section, check the Enable Video call-back check box. |
3 |
Choose whether users must press 1 to join meetings or events:
Webex Meetings users can choose to connect their video system with or without pressing 1 themselves
under . |
4 |
Select Update. |
Enable collaboration meeting rooms for host accounts
Turn on collaboration meeting rooms so that people can join from their video system.
Video systems aren’t able to join webinars on the FedRAMP platform because the FedRAMP platform is currently running Video Platform 1 at this time.
1 |
From the customer view in https://admin.webex.com, go to Management > Users, and then select the user to enable a Collaboration Meeting Room for. |
2 |
On the Meetings tab, select a Webex site from the Settings apply to drop down. |
3 |
In the User privileges section for that user, check Join meetings from video systems. |
4 |
Click Save. |
Specify collaboration meeting room options
1 |
From the customer view in https://admin.webex.com, go to Services > Meeting. |
2 |
On the Sites tab, select a Webex site, and then click Settings. |
3 |
From the menu, select Common Settings > Collaboration Meeting Rooms (CMR). |
4 |
In the Cloud Collaboration Meeting Room Options section, toggle
on Use a pilot number to configure a numeric
dial string that appears in meeting invitation emails, for example,
If you leave this section unchecked, the result is that users join meetings and panelists join events by dialing a system-generated, site-specific pilot URL that appears in the email invitation. |
5 |
Set the pilot number by modifying the text box. New or updated pilot numbers must exactly match the chosen number. |
6 |
Click Save. |
Enable video call-back
Enable video call-back to make it easier for Meetings and Webinars users to join from video systems.
-
Webex Meetings mobile application users can join a meeting by tapping a button on their smartphone or tablet (iOS and Android).
-
Desktop meetings users and event panelists can receive a video call on their video system, similar to audio call-back.
Before you begin
Ensure you configure your Webex site with either Webex Audio or Cloud Connected Audio.
1 |
From the customer view in https://admin.webex.com, go to Services > Meeting. |
2 |
On the Sites tab, select a Webex site, and then click Settings. |
3 |
From the menu, select Common Settings > Collaboration Meeting Rooms (CMR). |
4 |
In the Cloud Collaboration Meeting Rooms Options section, toggle on Enable Video call-back. |
5 |
Choose whether users must press 1 to join meetings or events:
Webex Meetings users can choose to connect their video system with or without pressing 1 themselves under . |
6 |
Click Save. |