Get started with your Bang & Olufsen Cisco 980

The B&O Cisco 980 can connect to devices via the included USB cable. The USB cable also acts as a charging cable and can connect to any powered USB adapters.

In addition to elite sound and call quality, the B&O Cisco 980 also features seamless integration with Webex app, Cisco Jabber, and the Webex Desk Pro.

For detailed product information, see https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/headsets/bang-olufsen-980-ds.html.

Set up your headset

To set up you headset, you can refer to the following list:

Make sure your headset is charged.
Turn on your B&O Cisco 980 on and off.

Connect your headset through any of the following methods:

Table 1. B&O Cisco 980 connection options
Connection	Description
Bluetooth	Your Bang & Olufsen Cisco 980 can save up to eight different Bluetooth devices and maintain simultaneous connections with up to two devices at once.
USB cable	Use the included USB cable for a wired audio connection. You can also charge your headset while it's in use.
3.5 mm cable	You can use the included 3.5 mm audio cable to connect to a non-wireless device or if your headset battery is low. You can't control music playback or answer calls through the 3.5 mm cable.
Cisco Headset USB Adapter	The Cisco Headset USB Adapter is a spare accessory that allows for an easy, plug-and-play wireless experience. You can also use the adapter with devices that do not have a reliable Bluetooth option. The Cisco Headset USB-C adapter is available to order as a spare (Cisco PID: HS-WL-ADPT-USBC=). See Cisco Headset USB-C Adapter data sheet for more information.

Download and install the Bang & Olufsen mobile app.

Headset controls

You can use gestures for the Bang & Olufsen Cisco 980 headset controls as described in the following table:

Table 2. Bang & Olufsen Cisco 980 controls
Action	Gesture
Play and pause music	Double-tap either ear cup
Skip forward	Triple-tap the right ear cup
Skip back	Triple-tap the left ear cup
Answer a call	Double-tap either ear cup
End a call	Double-tap and hold either ear cup
Reject a call	Double-tap and hold either ear cup
Mute microphone	Press the Mute button on the left ear cup
Activate voice assistant	Press and hold the Mute button on the left ear cup when you aren't in a call.
Volume up	Swipe up on the right slider
Volume down	Swipe down on the right slider
Active noise cancellation	Swipe down on the left slider
Transparency mode	Swipe up on the left slider