Listen to music on your Cisco Headset 720 Series

Cisco Headset 720 Series multifunction and mute buttons

Play and pause audio

You can control music playback with the Multifunction button. Music playback automatically pauses when you have an incoming call and resumes after the call ends.

Press the multifunction button once to play and pause audio playback.

Skip a track

Use the Multifunction button to skip forward or restart a music track or podcast.

By default, the Multifunction button controls audio playback. You can reprogram the button to activate your mobile voice assistant through Settings > General > Multifunction button in the Cisco Headsets app. You can't skip a track when Voice assistant is active.

1	Press twice to skip forward.
2	Hold for one second to skip back.

Adjust your volume

Press Up or Down down on the primary ear cup.

Activate your voice assistant

You can activate voice assistants Apple Siri, Google Assistant, and Cortana on Windows 10 through your headset.

The Multifunction button is set to Music in the Cisco Headsets app by default. Reprogram the button to activate your mobile voice assistant through Settings > General > Multifunction button > Assistant in the Cisco Headsets mobile app.

Press the multifunction button once.

Cisco AI Assistant

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Play and pause audio

Skip a track

Adjust your volume

Activate your voice assistant

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