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Feedback?Ringtone settings let you manage how the phone alerts users to incoming calls. The phones provide built-in ringtones and support custom ringtones. You can assign a different ringtone to each line. This helps users easily distinguish between personal, shared, or priority calls.
Assign a ringtone to a line
By default, all lines on the phone use the same ringtone for incoming call alerts. You can configure a different ringtone for an individual line or extension so that incoming calls on that line use a designated ring pattern. Assigning different ringtones to different lines helps users identify which line is receiving a call and manage calls more efficiently.
Users can also change the ringtone on the phone if they have access to the settings. Changes made on the phone sync to Control Hub.
| 1 |
From the customer view in Control Hub, go to . |
| 2 |
Select the devices that you want to configure, and then navigate to . |
| 3 |
Click the desired line, and then select a ringtone in the Ringtone field. If No Ring is selected, the phone doesn't ring for incoming calls on that line. Ringtones 1 through 15 are built-in ringtones. See the Ringtone list for the built-in ringtone mapping. Custom 1 through Custom 10 are custom ringtones. If you assign an unconfigured custom ringtone to a line, the line uses the default built-in ringtone (1). For instructions on configuring custom ringtones, see Configure custom ringtones. |
| 4 |
Click Next, and then click Apply. |
Configure custom ringtones
Your phone supports up to 10 custom ringtones. When configured, users can assign them to individual lines on the phone.
In the ringtone list on the phone, new custom ringtones display (Not installed) next to the ringtone name until they are played or applied to a line.
Before you begin
Make sure your ringtone files meet these requirements:
- File format:
.rawor.rwb - Sampling rates: 8 kHZ(narrowband) or 16 kHZ(wideband)
- Maximum file size: 960 KB
- The phone must have network access to the server hosting the ringtone files.
| 1 |
From the customer view in Control Hub, go to . |
| 2 |
Select the devices that you want to configure and navigate to . |
| 3 |
Enter the URLs of your ringtone files in the Custom Ringtone URL [1]-[10] fields. The supported protocols for these URLs are http, https, and tftp. |
| 4 |
Navigate to . |
| 5 |
Select the desired line and select the configured custom ringtone from the Ringtone list. |
| 6 |
Click Next and then Apply. The phone reboots automatically to apply the changes. |
Ringtone list
The following table is the mapping between the ringtone names and the available options for the Ringtone setting at .
| Ringtone setting option | Ringtone name |
|---|---|
| 1 (Default) | Bellcore-dr1 |
| 2 | Bellcore-dr2 |
| 3 | Bellcore-dr3 |
| 4 | Sunrise |
| 5 | Chirp 1 |
| 6 | Delight |
| 7 | Evolve |
| 8 | Mellow |
| 9 | Mischief |
| 10 | Reflections |
| 11 | Ringer |
| 12 | Ascent |
| 13 | Chirp 2 |
| 14 | Incoming_EQ |
| 15 | Vibes |
| Custom 1 - 10 | Depending on custom ringtone file specified at . |
