Click your profile picture, choose Settings, and select Audio. Then, you can change any of the following settings:

  • Choose the devices to use for the microphone, speaker, and ringer. You can adjust the volume of your speaker and microphone from here and even check the Automatically adjust volume checkbox.
  • Choose Use system setting to use a device that's configured as the default option on your system. When you change the audio device for your operating system, Webex follows the change accordingly. To see what device you currently have set up on your PC, go to Start > Settings > System > Sound.

     

    Use one of our Cisco Headset 500 Series with the USB connector or Cisco Headset 730 with Bluetooth in your meetings and calls.

  • Check the Remove background noise check box so you can join your meetings and calls without worrying about noisy keyboards, doorbells, or online learning happening in the next room.
  • Check the Music mode check box if you want to preserve your microphone's original sound when using your computer for audio, making virtual concerts or music lessons even better. If you prefer, you can enable music mode during your current call or meeting.

You can even change your audio options right from your call controls. Just click the drop-down in the Mute button, choose Settings, and then make your selections.

Click your profile picture, choose Preferences, and select Audio. Then, you can change any of the following settings:

  • Choose the devices to use for the microphone, speaker, and ringer. You can adjust the volume of your speaker and microphone from here and even check the Automatically adjust volume checkbox.
  • Choose Use system setting to use a device that's configured as the default option on your system. When you change the audio device for your operating system, Webex follows the change accordingly. To see what device you currently have set up on your PC, go to System Preferences > Sound.

     

    Use one of our Cisco Headset 500 Series with the USB connector or Cisco Headset 730 with Bluetooth in your meetings and calls.

  • Check the Remove background noise check box so you can join your meetings and calls without worrying about noisy keyboards, doorbells, or online learning happening in the next room.
  • Check the Music mode check box if you want to preserve your microphone's original sound when using your computer for audio, making virtual concerts or music lessons even better. If you prefer, you can enable music mode during your current call or meeting.

You can even change your audio options right from your call controls. Just click the drop-down in the Mute button, choose Settings, and then make your selections.

Your default audio depends on the type of call. When you make a video call, you want to be able to look at your phone while you talk so your speaker is the default audio. When you make an audio call, your earpiece is the default. When you answer a call, your earpiece is the default audio.

On your mobile app, you can only change your audio from speaker to earpiece while you're in a call unless you want a setting such as Answer calls with speaker on to apply to all incoming calls.

The Answer calls with speaker on setting only applies if you don't have an external audio device connected.

1

Tap and then choose Speaker or iPhone (or Phone if you're using an Android device).

When you connect to an audio device, such as your speaker, bluetooth device, or headphones, the icon changes in appearance, letting you know how your audio is being transmitted.

2

(Optional) Tap your profile picture, go to Settings > Audio, and turn on Answer calls with speaker on.

You can change the microphone that you use when you make a call.

You must be using Chrome, Safari, or Firefox to make calls. Also, regardless whether you're using a web browser on Windows, Mac, or Linux, make sure your web browser is set up to use the camera and microphone.

Click the activity menu and choose Meet . Select the device to use to make the call by clicking Audio / Video .