Face recognition is used to create name labels in meetings. In the beginning of a meeting, you can see the name labels for the first 60 seconds for up to 4 people. After that, the active speakers name is visible for a short while when they start speaking. You can also add your title to show up below your name.

When you’re in a call or a meeting on a Room Series device or a Webex Board that is Webex registered, your name label is visible for the receiving end. You can see the name labels of those who have signed up if you’re calling from a DX, SX, MX, or Room Series device or a Webex Board that is Webex registered.

Name labels are available when the camera is on, either when you're in a meeting or when the self-view is on.

When face recognition is enabled in your organization, you receive an email to sign up, or you can sign up from https://settings.webex.com/.


Name labels are not available on trans-coded conferences or on soft clients.

1

Click the link on the email you received, or go to https://settings.webex.com and My Profile. Under Face recognition name label, click Get Started. And click again Create name label on the next page.

2

Allow the site to use your camera by clicking Allow in the pop-up.

3

Face the camera and make sure that your face is well lit and that you’re the only person in the frame. Click Take photo to take a picture.

If there’s an issue with your picture, you can retake it by clicking Retake photo.

4

If titles have been enabled for your organization, you get the option to set a title. You can either use the title from your directory or enter one yourself. You can also leave the field blank and no title will be visible to other meeting participants. Click Set title when you're done.

5

Click View my profile to get back to the front page.

You can always go back and edit your information or delete your photos. From the front page, click your name under My name label. If you delete your data, your name label will no longer appear in meetings and calls.