Enable Personal Room

After the Personal Room feature is enabled for a Webex site, site administrators can specify the method for creating Personal Room IDs for new users.

1

From the customer view in https://admin.webex.com, go to Services, and under Meeting, select Sites.

2

Choose the Webex site to change the settings for, and click Configure Site.

3

Under Common Settings, select Site Options.

4

In the Site Options section, check the Enable Personal Room (When enabled, you can turn this on or off for individual users) check box.

5

Configure the following optional settings:

  • Allow host to start Personal Room meetings from phone.

  • Use the host's Personal Room as the home page (This option will override the "Display this service to all users by default" setting).

  • Allow hosts to change their Personal Room URLs.

  • Allow hosts to upload Personal Room wall pictures.

6

Choose one of the following settings for the Generate Personal Room ID for new users using: option:

  • Email address prefix.

  • First initial, last name (When non-Latin characters are used in the user's first and last name, "pr" + a system-generated number will be used.).

  • "pr" plus Personal Room meeting number.

  • Username (note: If your site is configured for single sign-on (SSO), using this option to generate Personal Room IDs will make the SSO usernames public. A Personal Room ID and any information in it should be considered to be public.)

7

Choose one of the following settings for the Personal Room Security option:

  • Anyone can enter an unlocked room.

  • Signed-in attendees can enter an unlocked room, but unauthenticated attendees must wait in the lobby until the host manually admits them.


     

    You can also enable Exception: Allow unauthenticated attendees to enter an unlocked room if they have signed in within the last [n] weeks.

  • No one can enter a room or lobby without signing in.

  • Show CAPTCHA when attendees enter a host's Personal Room.

  • Allow attendees to notify host that they are waiting in the Personal Room lobby.

  • Automatically lock Personal Rooms [n] minutes after meeting starts for any users who have not defined their Preferences > My Personal Room > Automatic lock setting.

8

Click Update.

Enable a Personal Room for a User

1

From the customer view in https://admin.webex.com, go to Users, and select the user to enable a Personal Room for.

2

Under Services, select Meeting.

3

Choose the Webex site for the user's Personal Room, and then select Privileges.

4

Under Other Privileges, check the Personal Room check box.

5

Click Save.

Change the URL for a User's Personal Room

Site administrators can change the URL for an existing user's Personal Room.

1

From the customer view in https://admin.webex.com, go to Users, and select the user you want to enable a Personal Room for.

2

Under Services, select Meeting.

3

Choose the Webex site for the user's Personal Room, and then select Privileges.

4

Click the Advanced Settings Link, and under User Settings, enter the change to make in the Personal Room URL field.

5

Click Update.

Suspend a Personal Room for a User

If you suspect unusual activity on an account, or if the host loses their PIN, you can suspend a Personal Room until the host resets the PIN.

1

From the customer view in https://admin.webex.com, go to Users, and select the user to suspend the Personal Room for.

2

In the panel that opens on the right, in the Services section, select Meeting.

3

Under Webex Meeting Sites, select the Webex site that the Personal Room is in.

4

Select User Privileges, and then click Suspend.

5

Click Save.