1

For Windows, go to Help > Health Checker.

2

Click View Health Checker.

On the Health Checker page, you can hover over the health status for more details:

Color

Health Status

Description

Green

Good

You're able to have the full meeting experience.

Yellow

Poor

Issues may create some limitations for your meeting experience.

Red

Bad

Issues are definitely limiting your meeting experience.

Once a problem is identified, the Health Checker summarizes the problem and provides you with a list of actions you can follow to solve the problem in the Health Status.

3

Click Send Problem Report to send the problem report directly from the Health Checker page.

Health Checker

For more information on the CPU and memory usage see, Audio and Video Statistics.

1

Click Options to access the Health Checker in Cisco Webex Web app

2

On the Health Checker page, you can hover over the health status for more details.

Color

Health Status

Description

Green

Good

You're able to have the full meeting experience.

Yellow

Poor

Issues may create some limitations for your meeting experience.

Red

Bad

Issues are definitely limiting your meeting experience.

Once a problem is identified, the Health Checker summarizes the problem and provides you with a list of actions you can follow to solve the problem in the Health Status.

3

Click Send Problem Report to send the problem report directly from the Health Checker page.

Health Checker