Known Issues and Limitations

Reminders from the Slackbot aren't displaying correctly:

  • Reminders come from the app installer instead of the person who scheduled the meeting.

  • Reminders appear with extra text between the sender and Webex message. If you scheduled a meeting it should appear like, "List your meetings and then click Start or Join to attend your upcoming meeting. - [meeting title]."

When you start or schedule a Webex meeting in a private channel or a direct message, you won't see these types of notifications:

  • notifications that a meeting is in progress.

  • notifications that a recording is ready.

  • reminders that it's time to start or join a scheduled meeting.

When you schedule a Webex meeting or a Personal Room meeting that starts within 10 minutes, you'll see a Start Meeting button in the meeting notifications that appears in the conversation. Otherwise, you'll be sent a meeting reminder 10 minutes before the meeting is scheduled to start. It'll remind you to use the /webexschedule list command to show a list of your upcoming meetings. Hosts can start the meeting by selecting the Start button that appears next to the meeting in the list. Invitees can use the /webexschedule list command to show a list of their upcoming meetings and then select the Join button that appears next to the meeting in the list.

Personal Room meetings scheduled in Slack aren't shown in your meetings list on your Webex site. Also, invitation email messages aren't sent to invitees.