Enable Collaboration Meeting Rooms for Host Accounts

You can turn on Collaboration Meeting Rooms so that people can join from their video system.

Only Webex Meetings users and Webex Events panelists can join through a video system.


Video systems aren’t able to join Webex Events on the FedRAMP platform because the FedRAMP platform is currently running Video Platform 1 at this time.

1

Sign in to Site Administration, go to User Management > Edit User, and select a user.

2

Under the Privileges section, check Collaboration Meeting Room.

3

Select Update.

Specify Collaboration Meeting Room Options


Webex Meetings are encrypted. Attendees who connect to Webex Meetings with encrypted room and desk devices remain secure and are not affected by attendees who connect with unencrypted room and desk devices.

1

Sign in to Webex Site Administration and go to Configuration > Common Site settings > Options.

2

In the Cloud Collaboration Meeting Room Options, check Use a pilot number to configure a numeric dial string that appears in meeting invitation emails, for example, <meeting_number>@webex.com.

If you leave this section unchecked, the result is that users join meetings and panelists join events by dialing a system-generated, site-specific pilot URL that appears in the email invitation.

3

Set the pilot number by modifying the text box.

New or updated pilot numbers must exactly match the chosen number.

4

Select Update.

Enable Video Call-back

You can enable Video Call-back to make it easier for Webex Meetings users and Webex Events panelists to join from video systems.

  • Webex Meetings mobile application users can join a meeting by tapping a button on their smartphone or tablet (iOS and Android).

  • Desktop meetings users and event panelists can receive a video call on their video system, similar to audio call-back.

Before you begin

Configure your Webex site with either Webex Audio or Cloud Connected Audio.

1

On the left navigation bar, select Configuration > Common Site Settings > Options.

2

In the Cloud Collaboration Meeting Rooms Options section, check the Enable Video call-back check box.

3

Choose whether users must press 1 to join meetings or events:

  • without pressing "1"
  • must press "1"

 
Users on the Webex Meetings application version 39.8 and later can choose to connect their video system with or without pressing 1 themselves under Preferences > Video system > Call my video system.
4

Select Update.

Enable Collaboration Meeting Rooms for Host Accounts

You can turn on Collaboration Meeting Rooms so that people can join from their video system.

Only Webex Meetings users and Webex Events panelists can join through a video system.


Video systems aren’t able to join Webex Events on the FedRAMP platform because the FedRAMP platform is currently running Video Platform 1 at this time.

1

From the customer view in https://admin.webex.com, go to Users, and then select the user to enable a Collaboration Meeting Room for.

2

In the Services section, select Meeting.

3

Select the Webex site to change the settings for, and click User Privileges.

4

Check the Join meetings from video systems check box.

5

Select Save.

Specify Collaboration Meeting Room Options


When attendees join meetings through unencrypted TelePresence devices, the associated Webex meeting isn’t encrypted.

1

From the customer view in https://admin.webex.com, go to Services, and under Meeting, select Sites.

2

Select the Webex site to change the settings for, and then select Configure Site.

3

Under Common Settings, select Site Options.

4

In the Cloud Collaboration Meeting Room Options, check Use a pilot number to configure a numeric dial string that appears in meeting invitation emails, for example, <meeting_number>@webex.com.

If you leave this section unchecked, the result is that users join meetings and panelists join events by dialing a system-generated, site-specific pilot URL that appears in the email invitation.

5

Set the pilot number by modifying the text box.

New or updated pilot numbers must exactly match the chosen number.

6

Select Update.

Enable Video Call-back

You can enable Video Call-back to make it easier for Webex Meetings users and Webex Events panelists to join from video systems.

  • Webex Meetings mobile application users can join a meeting by tapping a button on their smartphone or tablet (iOS and Android).

  • Desktop meetings users and event panelists can receive a video call on their video system, similar to audio call-back.

Before you begin

You must configure your Webex site with either Webex Audio or Cloud Connected Audio.

1

From the customer view in https://admin.webex.com, go to Services, and under Meeting, select Sites.

2

Select the Webex site to change the settings for, and then select Configure Site.

3

Under Common Settings, select Site Options.

4

In the Cloud Collaboration Meeting Rooms Options section, check the Enable Video call-back check box.

5

Choose whether users must press 1 to join meetings or events:

  • without pressing "1"
  • must press "1"

 

Users on the Webex Meetings application version 39.8 and later can choose to connect their video system with or without pressing 1 themselves under Preferences > Video system > Call my video system.

6

Select Update.