Allow video systems to join meetings and webinars on your Webex site

Enable collaboration meeting rooms for host accounts

Turn on collaboration meeting rooms so that people can join from their video system.

Video systems aren’t able to join webinars on the FedRAMP platform because the FedRAMP platform is currently running Video Platform 1 at this time.

1	Sign in to Site Administration, go to User Management > Edit User, and select a user.
2	Under the Privileges section, check Collaboration Meeting Room.
3	Select Update.

1	Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Options.
2	Scroll down to the Cloud Collaboration Meeting Room Options section and check the Enable Short Video Address check box.
3	Click Update.

Enable video call-back to make it easier for Meetings and Webinars users and Webex Events panelists to join from video systems.

Webex Meetings mobile application users can join a meeting by tapping a button on their smartphone or tablet (iOS and Android).
Desktop meetings users and event panelists can receive a video call on their video system, similar to audio call-back.

Before you begin

Configure your Webex site with either Webex Audio or Cloud Connected Audio.

1	On the left navigation bar, select Configuration > Common Site Settings > Options.
2	In the Cloud Collaboration Meeting Rooms Options section, check the Enable Video call-back check box.
3	Choose whether users must press 1 to join meetings or events: without pressing 1 must press 1 Webex Meetings users can choose to connect their video system with or without pressing 1 themselves under Preferences > Video system > Call my video system.
4	Select Update.

Turn on collaboration meeting rooms so that people can join from their video system.

Video systems aren’t able to join webinars on the FedRAMP platform because the FedRAMP platform is currently running Video Platform 1 at this time.

1	From the customer view in https://admin.webex.com, go to Management > Users, and then select the user to enable a Collaboration Meeting Room for.
2	On the Meetings tab, select a Webex site from the Settings apply to drop down.
3	In the User privileges section for that user, check Join meetings from video systems.
4	Click Save.

1	From the customer view in https://admin.webex.com, go to Services > Meeting.
2	On the Sites tab, select a Webex site, and then click Settings.
3	From the menu, select Common Settings > Collaboration Meeting Rooms (CMR).
4	In the Cloud Collaboration Meeting Room Options section, toggle on Use a pilot number to configure a numeric dial string that appears in meeting invitation emails, for example, `<meeting_number>`@webex.com. If you leave this section unchecked, the result is that users join meetings and panelists join events by dialing a system-generated, site-specific pilot URL that appears in the email invitation.
5	Set the pilot number by modifying the text box. New or updated pilot numbers must exactly match the chosen number.
6	Click Save.

Enable video call-back to make it easier for Meetings and Webinars users to join from video systems.

Webex Meetings mobile application users can join a meeting by tapping a button on their smartphone or tablet (iOS and Android).
Desktop meetings users and event panelists can receive a video call on their video system, similar to audio call-back.

Before you begin

Ensure you configure your Webex site with either Webex Audio or Cloud Connected Audio.

1	From the customer view in https://admin.webex.com, go to Services > Meeting.
2	On the Sites tab, select a Webex site, and then click Settings.
3	From the menu, select Common Settings > Collaboration Meeting Rooms (CMR).
4	In the Cloud Collaboration Meeting Rooms Options section, toggle on Enable Video call-back.
5	Choose whether users must press 1 to join meetings or events: without pressing 1 must press 1 Webex Meetings users can choose to connect their video system with or without pressing 1 themselves under Preferences > Video system > Call my video system.
6	Click Save.