Webex Assistant is available in Webex Meetings version 40.4 and later. Contact your Cisco Collaboration Partner or Cisco Collaboration Account Manager to create a trial for you through the Webex Enterprise Trials program. Trials are expected to begin on June 2, 2020.

  • When joining a meeting from a room or desk device, the host and attendees can’t disable Webex Assistant from the device. When joining a meeting from Cisco Webex Teams, the host and attendees can’t turn off Webex Assistant from Webex Teams. The host can join the meeting from the Webex Meetings desktop app, web app, or mobile app and turn off the Webex Assistant or the Webex administrator can set the Webex Assistant to be turned off, by default, when hosts start meetings.

  • When joining a meeting from Webex Teams, there’s no visual or audible indicator that Webex Assistant for Meetings is turned on and capturing notes.

  • Currently, Webex Assistant accurately transcribes English dialogue only. If the default spoken language for users isn’t English, we recommend Webex administrators set Webex Assistant to be turned off, by default, when hosts start meetings.

  • To receive a transcript after the meeting, the host must record the meeting in the cloud. The first time the Webex Assistant is turned on during a meeting, a walkthrough informs hosts that they have to record the meeting to get a transcript after the meeting. The following times that a meeting is started and Webex Assistant is turned on, a notification appears during the meeting to remind the host to record the meeting.

  • Transcripts can’t be edited during the meeting. The host and any attendee that has edit privileges for the meeting content, can edit highlight labels and text after the meeting.

  • If users join the meeting late or if they enter a Personal Room meeting in progress, they can only see the captions in the Captions & Highlights panel from the moment when they joined the meeting. However, if the entire meeting is recorded, any attendee who is given view or edit privileges for the meeting content will be able to view the entire recording and transcript.

  • No one but the host can turn on or turn off Webex Assistant during a meeting. If, in your organization, hosts schedule meetings in which attendees can join before the host, Webex administrators can set the Webex Assistant to be turned off, by default, when meetings are started.

  • Turning off and turning on the Webex Assistant during a meeting clears the captions in the Captions & Highlights panel. If you use your Webex Personal Room for back-to-back meetings, clearing the captions prevents attendees from seeing what was said in your previous meeting. However, if the entire meeting is recorded, any attendee who is given view or edit privileges for the meeting content will be able to view the entire recording and transcript.