This help article is relevant to subscriptions purchased through Easily modify what you're paying for and how you're paying for it. Upgrade or downgrade your plan, manage users and licenses, and access invoices.


Enterprise account administrators or partners––refer to Control Hub help articles for relevant info on managing your organization.

Looking for pricing information?

For pricing info and a comparison of features by plan, visit and scroll down to Compare plan features.

Manage your subscription

See the following articles for more information on managing your Webex account:


Buy more licenses

Change payment details – Coming soon

Manage unassigned licenses

Download your invoice

Change your plan

Cancel your subscription

Delete users and licenses

Update your payment terms

Resend invites

Assign admin permissions

Set up your Webex calling plan

Navigate to Account Management

On your Webex App or Webex site, click your avatar and select Account Management, or go to:

To access device management, usage reports, or service setup, go to your menu and select Control Hub.


Accounts with billing addresses in Malaysia, Indonesia, Philippines, Saudi Arabia, and Macau don't have access to Account Management.