You can quickly manage calls on the Cisco Headset 320 Series with the inline controller.
Cisco Headset 320 Series Buttons
The following diagram shows the Cisco Headset 320 Series controller and LEDs.
![One indicates the mute button. The mute button is on the top of the controller, nearest
to the volume up button. Two indicates the Webex button. The Webex button lies flat with
the face of the controller on the same side as volume down. Three is the volume up button
and has a raised bump on it. Four is the volume down button.](https://cisco-api.ingeniuxondemand.com/DITA/content/en/us/td/i/400001-500000/460001-470000/460001-461000/460838.jpg)
Number |
Symbol |
Button |
Action |
---|---|---|---|
1 |
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Mute |
Mute and unmute your calls |
2 |
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Webex button |
Answer, end, and hold calls Join a Webex meeting Bring the Webex App to the front of your desktop |
3 |
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Volume up |
Turn up your volume |
4 |
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Volume down |
Turn down your volume |
Call Status |
LED Status |
LED |
---|---|---|
Incoming call Upcoming Webex meeting* |
Blinking Green |
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Active call/meeting |
Solid Green |
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Headset muted |
Solid Red |
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*—If you have more than one upcoming Webex meeting, the LED does not light.
Answer a call
Answer a call
Press |
End a call
End a call
Hold |
Mute your headset
Mute or unmute a call
Press |
Adjust your volume
Adjust your volume
Press Up
|
Hold and resume a call
Hold and resume a call
1 |
Press |
2 |
Press |
Reject an incoming call
Reject a call
Press |
Silence an incoming call
Silence an incoming call
You can silence incoming call notifications if you're busy and don't want to be disturbed. If you do this, your device and headset won't ring, but you will receive a visual alert. You can still choose to answer the call.
This feature only applies to Cisco devices. |
Press Down |
Cisco Headset 320 Series buttons
The following diagram shows the Cisco Headset 320 Series controller and LEDs.
![Cisco Headset 320 Series Microsoft Teams certified headset](https://cisco-api.ingeniuxondemand.com/DITA/content/en/us/td/i/400001-500000/460001-470000/469001-470000/469914.jpg)
Number |
Symbol |
Button |
Action |
---|---|---|---|
1 |
![]() |
Mute |
Mute and unmute your calls |
2 |
![]() |
Microsoft Teams button |
Answer, end, reject, hold, and resume calls Join a Microsoft Teams meeting Bring the Microsoft Teams App to the front of your desktop |
3 |
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Volume up |
Turn up your volume |
4 |
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Volume down |
Turn down your volume |
Call Status |
LED Status |
LED |
---|---|---|
Incoming call |
Blinking white |
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In an active call or meeting |
Solid green |
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Call on hold |
Pulsing green |
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Connecting to Microsoft Teams |
Pulsing white |
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Connected to Microsoft Teams |
Solid white |
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Upcoming Microsoft Teams meeting |
Pulsing white |
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Failed to connect to Microsoft Teams |
Blinks white, then off |
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Headset muted |
Solid Red |
![]() |
Answer a call
Answer a call
Press |
End a call
End a call
Press |
Mute your headset
Mute or unmute a call
Press |
Adjust your volume
Adjust your volume
Press Up
|
Hold and resume a call
Hold and resume a call
1 |
Press |
2 |
Press |
Reject an incoming call
Reject a call
Hold |
Silence an incoming call
Silence an incoming call
You can silence incoming call notifications if you're busy and don't want to be disturbed. If you do this, your device and headset won't ring, but you will receive a visual alert. You can still choose to answer the call.
This feature only applies to Cisco devices. |
Press Down |
Raise your hand in a Microsoft Teams meeting
Raise and lower your hand in a Microsoft Teams meeting
You can use the Microsoft Teams button on your inline controller to raise or lower your hand in a meeting.
1 |
Hold |
2 |
Hold |