Check these release notes to see the latest information about improvements we have made and issues we have resolved.
October 12, 2022
Firmware release 1-10-0-93
Cisco Headset 720 Series
The Cisco Headset 720 Series is a series of wireless headsets that use Bluetooth ® connectivity to pair with Cisco soft clients, desk devices, and Cisco IP Phones. The headset features full call control and music playback capabilities for use in a busy office environment. The Cisco Headset 720 Series supports full call integration with the Webex App, Webex Meetings, Cisco IP phones, and Webex Desk devices.
The Cisco Headset 720 Series comes with a USB HD Adapter for use with devices that don't offer a reliable Bluetooth solution. The headset can also connect to devices via the included USB-C to USB-A cable. The USB-C cable also acts as a charging cable and can connect to any powered USB adapter.
For more information, see Get started with the Cisco Headset 720 Series.
You can download new Cisco Headset 720 Series firmware in the following places:
| Source | About | Connection | More Information | ||
|---|---|---|---|---|---|
| Cisco Headsets mobile app | Cisco Headsets is a mobile app that lets you update, control, and customize your headset from any iPhone or Android mobile device. | Bluetooth | |||
| The Cisco Headsets web tool enables you to download the latest Cisco Headset 720 Series firmware through the USB cable. You can also upload older firmware versions to your headset from your desktop. You can find older headset firmware versions on the Cisco Software Download page. | USB cable | ||||
| Cisco Webex | You can download the latest headset firmware through the USB cable. Webex desktop app prompts you to update your headset whenever there is a new firmware version available. | USB cable | |||
| Cisco Jabber, version 12.8 or later | You can download the latest headset firmware with Cisco Jabber for Windows or Mac through the USB cable. Jabber prompts you to update your headset whenever there is a new firmware version available. | USB cable |
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| Cisco IP Phone 8800 Series | You can download the latest headset firmware with the Cisco IP Phone 8800 Series through the USB cable. Your phone prompts you to upgrade whenever new firmware is available.
| USB cable |
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The Cisco Headset 720 Series is available for deployment in the countries and regions listed below.
| North America | Europe | Asia | Latin America | Africa | Oceania |
|---|---|---|---|---|---|
| Anguilla | Albania | Bahrain | Argentina | Algeria | American Samoa |
| Antigua and Barbuda | Andorra | Bangladesh | Belize | Angola | Antarctica |
| Aruba | Austria | Bhutan | Colombia | Benin | Australia |
| Bahamas | Belgium | Cambodia | Costa Rica | British Indian Ocean Territory | Christmas Island |
| Barbados | Bosnia and Herzegovina | China | Dominican Republic | Burkina Faso | Cocos (Keeling) Islands |
| Bermuda | Bulgaria | Hong Kong | Ecuador | Burundi | Cook Islands |
| Canada | Cyprus | Iraq | El Salvador | Cameroon | French Polynesia |
| Cayman Islands | Czech Republic | Japan | Equatorial Guinea | Cape Verde | Guam |
| Dominica | Denmark | Jordan | Falkland Islands | Central African Republic | Heard Island and Mcdonald Islands |
| Grenada | Estonia | Korea | French Guiana | Chad | Kiribati |
| Guadeloupe | Faroe Islands | Kuwait | Guatemala | Comoros | Marshall Islands |
| Haiti | Finland | Lebanon | Guyana | Cote d'Ivoire | Nauru |
| Jamaica | France | Macau | Peru | Democratic Republic of the Congo | New Caledonia |
| Martinique | Germany | Maldives | Suriname | Djibouti | New Zealand |
| Montserrat | Gibraltar | Nepal | Venezuela | French Southern Territories | Niue |
| Saint Kitts and Nevis | Greece | Palestinian Occupied Territory |
| Egypt | Norfolk Island |
| Saint Lucia | Greenland | Qatar |
| Equatorial Guinea | Northern Mariana Islands |
| Saint Pierre and Miquelon | Hungary | Taiwan |
| Eritrea | Palau |
| Saint Vincent and the Grenadines | Iceland | Thailand |
| Eswatini | Pitcairn Islands |
| Trinidad and Tobago | Ireland | Timor-Leste |
| Ethiopia | Samoa |
| Turks and Caicos | Italy | Turkmenistan |
| Gabon | Solomon Islands |
| United States | Latvia | Uzbekistan |
| Gambia | South Georgia and the South Sandwich Islands |
| Virgin Islands (UK) | Liechtenstein | Yemen |
| Guinea-Bissau | Tokelau |
| Virgin Islands (US) | Lithuania |
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| Kenya | Tonga |
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| Luxembourg |
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| Lesotho | Tuvalu |
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| Malta |
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| Liberia | United States Minor Outlying Islands |
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| Monaco |
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| Libya | Vanuatu |
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| Netherlands |
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| Madagascar | Wallis and Futuna |
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| Norway |
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| Malawi |
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| Poland |
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| Mali |
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| Portugal |
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| Mauritania |
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| Romania |
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| Mauritius |
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| Serbia |
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| Mayotte |
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| Slovakia |
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| Morocco |
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| Slovenia |
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| Mozambique |
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| Spain |
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| Republic of the Congo |
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| Svalbard and Jan Mayen |
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| Reunion |
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| Sweden |
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| Saint Helena |
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| Switzerland |
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| Sao Tome and Principe |
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| United Kingdom |
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| Senegal |
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| Seychelles |
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| Sierra Leone |
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| Somalia |
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| South Sudan |
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| Sudan |
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| Togo |
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| Tunisia |
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| Uganda |
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| Western Sahara |
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| Zimbabwe |
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