The Emergency Service Address is not Being Accepted During the Webex Call Configuration

The Emergency Service Address is not accepted during the Webex Call configuration.

Unable to validate the emergency service address on the Trial Setup - Call page.



Solution:

The Emergency Service Address validation process uses precise validation. Enter the specific city and not a broader region. For example, enter Richardson in the City / Town field instead of Dallas.

If the validation is not successful, contact our technical support. For help, see the Contact Us page on the Cisco Collaboration Help portal.

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