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Audit logging for Webex Calling in India
With audit logging, the configuration changes to India toll bypass settings get logged in a log file for auditing. The Webex Calling administrator can review the logs stored in Control Hub. Search for specific dates and narrow your results. The administrator can download the logs to a comma-separated values (CSV) file.
To access the audit events log
Before you begin
You can adjust the date or filters to reduce the number of events. We retain audit records for 13 months. If you are searching by date range, your earliest start date is one year ago (from today).
1 |
Log in to Control Hub at https://admin.webex.com and open the Troubleshooting page. |
2 |
Click the Admin Activities tab. Here you can filter by specific administrators, event descriptions, or impacted resources. You can also reduce the date range to help you find specific events. |
3 |
Click Export to CSV to download the logs to a file. For more information on the events in the activity log, see Control Hub audit events reference. |
Compliance requirements for Webex Calling
To meet the compliance requirements for Webex Calling customers in India, the audit events are generated for Move, Add, Change, and Delete, operations on the following provisioning items:
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Zones (India Toll-Bypass addition)
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TrustedNetworkEdges (India Toll-Bypass addition)
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ServiceSettings
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Locations
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Trunks
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DialPlans
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RouteGroups
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Other Webex Calling features such as CallQueues, HuntGroups, OfficeAnywhere, and AutoAttendants