On 41.7 and later sites, you can turn on automated closed captions without turning on Webex Assistant for Meetings. Automated closed captions are available for Webex Meetings and Webex Webinars (not available for webinars in webcast view). If your site doesn't support automated closed captions without Webex Assistant, the host needs to turn on Webex Assistant to turn on automated closed captions. Webex Assistant is not available for Webex for Government.

Starting 42.3 and later sites, closed captions will now include the speaker's name at the front.

Webex remembers if you used automated captions in your previous meeting or webinar and automatically turns them on for your next one.

Linux supports automated closed captions in Webex App.

If offensive words are used, asterisks replace some letters in the offensive word. We created our own profanity filter generated from common offensive words and phrases. We’ll continue to add words and phrases as and when they're identified to us.

Caption appear above meeting controls

If no one's speaking, the last caption disappears after 4 seconds.

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To show captions, click Show closed captionsShow closed caption in the lower left of the screen.


 

To show more or fewer lines of text at a time, resize the closed captions box. Point to any edge of the box and drag the resize handle. To return the box to its original size and position, click More > Back to default position and size.

What to do next

If you don’t speak English, French, German, Spanish, or have trouble understanding the speaker, the meeting or the webinar application can translate 13 languages to more than 100 other languages in closed captions. For more information, see Show real-time translation and transcription in Webex Meetings and Webex Webinars.

If no one's speaking, the last caption disappears after 4 seconds.

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Tap More options > Closed Captions

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Toggle on or toggle off Closed Captions.

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Exit out of Closed Captions settings to save these settings.

What to do next

If you don’t speak English, French, German, Spanish, or have trouble understanding the speaker, the Webex Meetings app can translate 13 languages to more than 100 other languages in closed captions. For more information, see Show real-time translation and transcription in Webex Meetings and Webex Webinars.

Known issues and limitations

If the meeting was recorded, then the recording video's embedded transcript will show the transcription for the portions of the meeting in English only. If Webex Assistant was also available (either on or off) in the recorded meeting, then the Review tab under Calendar will show the transcription in the selected spoken language. Currently, neither transcript will show the caption (translation) language.

Turning on closed captions without turning on Webex Assistant for Meetings is available on a delayed release cycle. If this feature is not available on your site, meeting or webinar, then you must turn on Webex Assistant to access closed captions.


 

Check Service Upgrades and Scheduled Maintenances to see when it is available on your site.