Keyboard Navigation

You can use your keyboard to navigate through Cisco Jabber.

  • Use the Tab key to navigate in your app, use Shift + Tab to navigate back through items.

  • Use the arrow keys to navigate through messages, contacts, or menu items.

  • Use the Spacebar or Enter key to select items.

Calls

Action

Keyboard Shortcut

Answer call

Ctrl + L

Decline call

Ctrl + D

End call

Ctrl + K

Mute

Ctrl + Down arrow

Start or stop video

Ctrl + Shift + V
Not available in virtual environments

Dock the call window

Ctrl + Alt + P

Hold calls

Ctrl + Shift + H

Open the keypad

Ctrl + Shift + K
Not available in virtual environments

Open more call options menu

Ctrl + Shift + Plus sign (+)

Transfer a call

Ctrl + Shift + T

Reply to call with chat

Ctrl + R
Not available in virtual environments

Show the call statistics

Ctrl + Shift + S

Place focus on the screen share button.


 

You can then choose to stop the share or share a different application.

Ctrl + Shift + M

Chat

Action

Keyboard Shortcut

Close chat window

Ctrl + W

Bold

Ctrl + B

Italic

Ctrl + I

Underline

Ctrl + U

Copy

Ctrl + C

Paste

Ctrl + V

Cut

Ctrl + X

Undo

Ctrl + Z

Redo

Ctrl + Y

Other Keyboard Shortcuts

You can use these shortcuts in Windows.

Action

Keyboard Shortcut

Move focus to the Add button for a contact in the search results.

Alt + A

Move focus to the Call button for a contact in the search results.

Shift + Alt + C

Move focus to the Chat button for a contact in the search results.

Alt + C

Close the current conversation in XMPP mode.

Ctrl + W

Tab through conversations in XMPP mode.

Ctrl + Tab

Ctrl + Shift + Tab

Open the Setting menu.

Alt + F

F10

Move focus to the alert window.

Ctrl + Shift + N

Move focus to the Chat input field.

Ctrl + E

Go to the latest (last) message in the Chat that has focus.

Ctrl + End

Go to the first message in the Chat that has focus.

Ctrl + Home

Have JAWS announce the title of the active window.

Ctrl + T

Insert + T

Open the Profile dialog and moves focus to Status to check your Status.

Alt + S

Open the list to change your Status.

Shift + Alt + S

Global Keyboard Shortcut Keys

You can use these global shortcuts to control Jabber even when you're using another application.

Action

Keyboard Shortcut

Access the docked window

Ctrl + Shift + ?

Open the context menu

Shift + F10

Bring conversation window to front

Open unread conversation

Ctrl + Alt + Z

Troubleshooting

Action

Keyboard Shortcut

Open the diagnostics window

Ctrl + Shift + D

Keyboard Navigation

You can use your keyboard to navigate through Cisco Jabber. For full keyboard navigation on your Mac, enable Full Keyboard Access in System Preferences.

  • Use the Tab key to navigate in your app, use Shift + Tab to navigate back through items.

  • Use the arrow keys to navigate through messages, contacts, or menu items.

  • Use the Spacebar to select items.

Hub Window Commands

To navigate the tabs in the hub window, press Command + Number key (1–9). For Contacts, the first tab, press Command + 1. For Chats, the second tab, press Command + 2, and so on.

Action

Keyboard Shortcut

Add a contact

Command + D

Show expanded contacts view

Shift + Command + T

Show offline contacts

Shift + Command + H

Bring the hub window to the front

Command + /

Calls

Action

Keyboard Shortcut

New call

Shift + Command + N

Call the selected contact

Option + Command + C

Redial

Command + R

End call

Command + K

Answer a call

Command + L

Decline a call

Shift + Command + D

Mute

Option + Command + Down arrow

Increase volume

Command + Up arrow

Decrease volume

Command + Down arrow

Transfer call

Option + Command + T

Call control strip auto-fade

Command + Option + Shift + H
Available only if VoiceOver is enabled

Place focus on the screen share button.


 

You can then choose to stop the share or share a different application.

Ctrl + Cmd + M

Chat

Action

Keyboard Shortcut

Start a chat with selected contact

Command + N

Start a group chat with multiple selected contacts

Option + Shift + Command + N

Switch between chats

Control + Tab

Close chat

Command + W

Exit the messaging text entry field

Shift + Tab

Restore default font

Option + Shift + Command + T

Show all fonts

Command + T

Bold

Command + B

Italic

Option + Command + I

Underline

Command + U

Increase font size

Command + Plus sign (+)

Decrease font size

Command + Hyphen (-)

Show colors

Shift + Command + C

Voicemail

Action

Keyboard Shortcut

Delete voice message

Delete

Empty voice message trash

Option + Command + Delete

Play or pause voice message

Option + Command + P

Global Shortcuts

Global keyboard shortcuts are for when the Cisco Jabber window is in the background. You may need to enable them first by going to System Preferences > Keyboard > Shortcuts.

Action Keyboard Shortcut

Answer a call

Control + Command + L

Mute active call

Shift + Option + Command + Down arrow