If you don't see this feature, contact your administrator, they can configure the options you have for blurred backgrounds.

Before you begin

Make sure your device meets the following requirements:

  • Operating System—Windows 10 32-bit/64-bit


     

    If you're in a VDI environment, make sure you're using a supported platform for virtual backgrounds. See the VDI Release Notes for more information.

  • Processor:

    • Intel Core i3, i5, or i7 4000 series or higher

    • AMD Ryzen 5, 7, 9, or higher

  • Memory:

    • 8 GB or more of RAM

    • 2 GB or more of VRAM for dedicated GPUs

1

To set your virtual background before you join a meeting, click Video options in the preview window, and then choose the background that you want to use. After you choose the background, hide Video options .

Personalize your background by adding up to three of your own. Click the + icon and then find the image or video you want to use. The file you choose can be .jpg, .jpe, .jpeg, .png, .gif, .mov, and .mp4.


 

We recommend that you use an image or video file that's 480 × 360 pixels in size or larger. Files can't be larger than 1920 × 1080.

2

To change your background during a meeting, click Video options , click Change virtual background, choose the background, and then click Save.

Webex App remembers your selection for your next call or meeting.


 

You don't need to be in a call or meeting to change your background. You can do it anytime and the change applies to all your future calls and meetings in Webex App. Go to your profile picture, select Settings > Background. Choose your option, then click Save.

Before you begin

Make sure your device meets the following requirements:

  • Operating System—macOS High Sierra (version 10.13) and later


     

    If you're in a VDI environment, make sure you're using a supported platform for virtual backgrounds. See the VDI Release Notes for more information.

  • Processor:

    • Intel Core i7 4000 series quad-core or higher processor

    • Intel Core i7 5000 series dual-core processor or higher

    • Intel Core i5 6000 series dual-core processor or higher

  • Memory—2 GB or more of VRAM for dedicated GPUs

1

To set your virtual background before you join a meeting, click Video options in the preview window, and then choose the background that you want to use. After you choose the background, hide Video options .

Personalize your background by adding up to three of your own. Click the + icon and then find the image or video you want to use. The file you choose can be .jpg, .jpe, .jpeg, .png, .gif, .mov, and .mp4.


 

We recommend that you use an image or video file that's 480 × 360 pixels in size or larger. Files can't be larger than 1920 × 1080.

2

To change your background during a meeting, click Video options , click Change virtual background, choose the background, and then click Save.

Webex App remembers your selection for your next call or meeting.


 

You don't need to be in a call or meeting to change your background. You can do it anytime and the change applies to all your future calls and meetings in Webex App. Go to your profile picture, select Settings > Background. Choose your option, then click Save.

Before you begin

Turn on your video.

Make sure your device meets the following requirements:

  • iPhone 7 or later

  • iPad Pro and later

  • iPad mini (5th generation) and later

  • iPad Air (3rd generation) and later

1

From the meeting preview window, tap Virtual background .

During a meeting, tap More options > Change Virtual Background .
2

Choose one of the following options and tap Apply.

  • Blur your background.
  • Select a virtual background that's already available.
  • Personalize your background by uploading your own image.

     

    You can add up to three custom images. Tap the icon and then choose an image. The file you choose can be .gif, .jpe, .jpeg, .jpg, .mp4, and .png. Keep in mind that the orientation of your phone affects how much of your image shows. For example, a landscape orientation will show the full width of your image, whereas a portrait orientation will crop that image.

Webex App remembers your selection for your next call or meeting.

Before you begin

Turn on your video.

Make sure your device meets the following requirements:

  • Operating System—Android 9.0 (Pie) and later

  • Processor:

    • Snapdragon 845

    • Samsung Exynos 9810

    • Equivalent processors with eight or more cores

  • Memory—3.5 GB or more of RAM

1

From the meeting preview window, tap Virtual background .

During a meeting, tap More options > Advanced > Change virtual background .
2

Choose one of the following options and tap Apply:

  • Blur your background.
  • Select a virtual background that's already available.
  • Personalize your background by uploading your own image.

     

    You can add up to three custom images. Tap the icon and then choose an image. The file you choose can be .jpg, .jpe, .jpeg, and .png. Keep in mind that the orientation of your phone affects how much of your image shows. For example, a landscape orientation will show the full width of your image, whereas a portrait orientation will crop that image.

Webex App remembers your selection for your next call or meeting.