Unable to See Streaming Content Shared through Application, Screen, or Desktop Sharing
Unable to see streaming content shared through Application, Screen, or Desktop Sharing.
Attendees only see a black screen and are unable to hear audio.
Unable to share streaming video from a web page.
Solution:
Streaming content through application or desktop sharing is not recommended due to possible bandwidth and hardware problems.
The recommended way to share streaming content is through the Share Content or Share File (Including Video)... option.
See the alternate sharing methods and workarounds for streaming content below:
- You can use the Share Multimedia feature as a workaround. For help, see: Share Multimedia Content in the Multimedia Viewer
Note: To check on the Network requirement, see: Network Requirements for Webex Services
Was this article helpful?
