How Do I Start or Join a Cisco Webex Video Platform Meeting using an Endpoint?

How do I start or join a Cisco Webex Video Platform meeting from an endpoint?

How do I start a Cisco Webex Video Platform meeting from Skype for Business (Lync)?

How do I start a Cisco Webex Video Platform meeting using a Pilot Number?

How do I start a Cisco Webex Video Platform meeting from a Video Conferencing Device?

I'm having problems starting a Cisco Webex Video Platform meeting from Skype for Business (Lync).

End of Support for Cisco Webex Scheduler with Google Chrome Extension, Webex Scheduler for Internet Explorer, Webex Integration to IBM Lotus Notes, Skype for Business, and IBM Sametime

We will be officially retiring support for the Cisco Webex Scheduler with Google Chrome Extension, Webex Scheduler for Internet Explorer, Webex Integration to IBM Lotus Notes, Skype for Business, and IBM Sametime on December 31, 2020. They will no longer be available for download from January 1, 2021. Users of Cisco Webex Scheduler with Google Chrome Extension should move to the newer version of Cisco Webex for G Suite add-on.
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Solution:

Cisco Webex Video Platform 2.0

One Button to Push

Joining a Cisco Webex Video Platform meeting is even easier!

  • At meeting start time, click the Join Meeting button from the endpoint's touch interface:
User-added image
 
The Join Meeting option requires the following:
  • Supported endpoints: Cisco touch screen in-room devices
  • Minimum TMS version: 15.2, TMSXE 5.2
  • Booking the Telepresence room must appear in Outlook as a room resource
  • TMSXE - the room device must be deployed properly with an Exchange mailbox, and that device and mailbox are properly associated on TMSXE

Site Administrators can now utilize two new variables (%MeetingNumberNS% and %PersonalRoomID%) in the following Webex Desktop App email templates:

    Invitation to a Meeting in Progress_PR (Webex Desktop App).
    MC MeetingInfo For Attendee (Webex Desktop App).

Cisco Webex Video Platform 1.0 and later

    Skype for Business (Lync)

    Supported Environments

    • Skype for Business (Lync) 2013
    • Office 365

    Cisco Webex Video Platform 1.0

    Skype for Business (Lync) 2013

    • Supports on-premise and cloud-registered Skype for Business (Lync) 2013
    • Supports RDP interoperability for two-way content sharing
    • Enables Lync users to start meeting as host and join before host

    Before starting obtain the following information, which you'll need for dialing a Skype for Business (Lync)-specific video address:

    • The nine-digit meeting number
    • Your site name

    Note: Find the information in the email confirmation for the scheduled meeting or on the meeting information page.

    To start or join a Meeting from Skype for Business (Lync):

    1. Open your Skype for Business (Lync) application.
    2. Dial the appropriate video address to join the meeting:
      • For a scheduled meeting: meetingnumber.sitename@lync.Webex.com (For example, 123456789.example@lync.Webex.com)
      • For a Personal Room meeting: username.sitename@lync.Webex.com (For example, acassidy.example@lync.Webex.com)
    3. Enter the numeric meeting password if prompted.
    4. Start a video call.
    Video Conferencing Device

    If you have scheduled a Webex meeting or you are meeting people in your Personal Room, you can start your meeting using a video conferencing device made by providers such as Cisco Systems and Polycom.

    Before starting a scheduled meeting, have the following information ready:

    • Video address, also known as a URI (Uniform Resource Identifier) string, in the format of (meetingnumber@sitename.webex.com)
    • Host Key

    Note: Find the information in the email confirmation for the scheduled meeting or on the meeting information page.

    To start or join a Meeting from a Video Conferencing Device:

    1. Open the virtual keyboard or get the remote control for your video conferencing device.

      Examples from Cisco TelePresence devices:
      1. Tap Dial or New Call, depending on the type of device you have.

        Personal or Room Devices:


        Immersive devices:


         
      2. Tap the Keyboard button on the keypad.

    2. Dial the video address.
    3. Start a call.
    4. When prompted, do the following:
    • If you are the host, enter the Host key or host PIN, followed by the pound sign # to start the meeting.
    • If you are not the host, enter the pound sign # to join the meeting.

    You will then be joined into the meeting.


    Video Conferencing Application

    If you have scheduled a Webex meeting or you are meeting in your Personal Room, you can start your meeting using a standards-based video conferencing application such as Cisco Jabber Video for TelePresence (formerly Movi) or Cisco Jabber.

    Before starting a scheduled meeting, have the following information ready:

    • Video address, also known as a URI (Uniform Resource Identifier) string, in the format of (meetingnumber@sitename.Webex.com)
    • Host Key

    Note: Find the information in the email confirmation for the scheduled meeting or on the meeting information page.

    To start or join a meeting from a Video Conferencing Application:

    1. Open your video conferencing application.
    2. Dial the video address on the appropriate input field.
    3. Select Start, Call, or the appropriate control for starting or joining a video call, depending on the label used in your application.
    4. When prompted, do the following:
    • If you are the host, enter the Host key or host PIN, followed by the pound sign # to start the meeting.
    • If you are not the host, enter the pound sign # to join the meeting.

    You will then be joined into the meeting.

    Connecting using a Pilot Number:

    Connecting to a meeting from a video conferencing device or application requires that you dial a video address, also known as a URI (Uniform Resource Identifier) string. However, some devices cannot dial a full video address, such as 123456789@example.Webex.com or joesmith@example.Webex.com. To solve the limitation, your administrator can set up a pilot number for your entire organization a simple, numeric number that replaces full video addresses.

    Before starting or joining a meeting, have the following information ready:

    • Pilot number
    • Meeting number
    • Host PIN (for Personal Room meetings) or host key (for scheduled meetings)

    Note: For the scheduled meeting, find the information in the email confirmation or on the meeting information page. Personal Room meeting: Find the information on your Personal Room page or the My Webex Profile page, both accessible after you sign in to your Webex site.

    Connect to a meeting using a Pilot Number:

    1. Start your video conferencing device or application.
    2. Dial the pilot number.
    3. Enter the meeting number when prompted.
    4. When prompted, do the following:
    • If you are the host, enter the Host key or host PIN, followed by the pound sign # to start the meeting.
    • If you are not the host, enter the pound sign # to join the meeting.
    You will then be joined into the meeting.

    Note: If this is a Personal Room meeting and the host has not arrived, you will be waiting in the lobby.

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