Error: 'The Webex application has encountered a problem and needs to close' on Windows 8.1
Error: 'The Webex application has encountered a problem and needs to close' on Windows 8.1.
Webex application error while trying to start/join sessions using Windows 8.1.
Webex on Windows 8.1 crashes with application error while trying to join session.
Solution:
To fix Webex application crash issues on Windows 8.1:
- Uninstall Webex Meetings client:
- Download and Run the Meeting Services Removal Tool from WBX000026396 - Cisco Webex and 3rd Party Support Utilities
- For help, see: WBX19806 - How Do I Uninstall Webex Software on Microsoft Windows?
- Install Webex Meetings client. For help, see:
- Perform Windows Updates.
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