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Where Can I Find a List of App Errors for Webex Meetings for Android?
Feedback?Where can I find a list of app errors for Webex Meetings for Android?
Where can I find a list of Android error codes?
I am receiving an error message or number when joining on an Android.
Unable to start or join a meeting from an Android device.
Android error list.
Webex Android App Error Codes:
Common Error
| Error | Android Webex client error message | Solution |
| 1 | An unknown error occurred | Contact technical support. |
| 5 | ||
| 6 | Cisco Webex Meetings has stopped unexpectedly | Contact technical support. |
| 7 | ||
| 8 | We cannot connect to your Webex service. Contact your administrator for help. | Error code:8 |
| 9 | We cannot verify the site because the certificate is not trusted. Do you want to continue? | |
| 10 |
Meeting Manager
| Error | Android Webex client error message | Solution |
| 501 | Unable to join meeting. Please try again later. | Contact technical support. |
| 502 | Unable to start meeting. Please try again later. | Contact technical support. |
| 503 | End-to-end encrypted meetings are not supported on your mobile device. | |
| 504 | The meeting host has restricted access to this meeting. Please contact the meeting host. | |
| 505 | Your Webex site administrator has turned on automatic recording for this meeting. However, this feature is not supported on your mobile device. | |
| 506 | ||
| 507 | The host key you typed is not valid. | |
| 508 | Unable to connect to the Webex server. | Try again or check network settings. |
| 509 | The meeting has ended. | |
| 510 | T | |
| 511 | Cannot join meeting. A problem has occurred. | |
| 512 | This registration ID has already been used. If you are trying to rejoin the session, wait a few minutes and then try again. |
Server SSL certificate
| Error | Android Webex client error message |
| 701 | You cannot connect to audio or video because the security certificate for your Webex site cannot be validated. |
| 702 | You cannot connect to audio or video because the security certificate for your Webex site is not trusted. |
| 703 | You cannot connect to audio or video because the security certificate for your Webex site is expired, or because the certificate has been modified and is no longer valid. |
| 704 | You cannot connect to audio or video because the security certificate for your Webex site has been revoked, or because the name on the certificate is incorrect. |
| 705 | You cannot start or join the meeting because the security certificate for your Webex site cannot be validated. |
| 706 | You cannot start or join the meeting because the security certificate for your Webex site cannot be validated. |
| 707 | You cannot start or join the meeting because the security certificate for your Webex site is expired, or because the certificate has been modified and is no longer valid. |
| 708 | You cannot start or join the meeting because the security certificate for your Webex site is expired, or because the certificate has been modified and is no longer valid. |
Join Meeting Failure (JMF)
| Error | Constant Name | Android Webex client error message |
| 1001 | WBX_JMF_TRACE_MEETING_CANCEL_BY_USER | All Join meeting failed error send to server for analysis. No error message |
| 1002 | WBX_JMF_TRACE_MEETING_INVALID_DATA | |
| 1003 | WBX_JMF_TRACE_MEETING _AUTONBR_NOT_SUPPORTED | |
| 1004 | WBX_JMF_TRACE_CLIENT_NEED_UPDATE | |
| 1005 | WBX_JMF_TRACE_CANNOT_ JOINNOSTARTMEETING | |
| 1006 | WBX_JMF_TRACE_CANNOT_ JOIN_NOTSUPPORT_TP | |
| 1008 | WBX_JMF_TRACE_NOT _SUPPORT_E2EMEETING | |
| 1009 | WBX_JMF_TRACE_NOT_ SUPPORT_PKIMEETING | |
| 1010 | WBX_JMF_TRACE_INVALID_NETWORK | |
| 2000 | WBX_JMF_TRACE_MEETING_JOIN_START | |
| 3000 | WBX_JMF_TRACE_MEETING_JOIN_SUCCESS |
User Interface
| Error | Android Webex client error message |
| 20102 | Check your email address or password and try again. |
| 20103 | Check your email address or password and try again. |
| 20105 | Your password is incorrect. |
| 20223 | You are trying to schedule a meeting through a Webex service that is not yet supported on your mobile device. To schedule a meeting now, please use a computer. |
| 20301 | Meeting password is required. |
| 20302 | You have specified a start time for the meeting that is before the current time. Please specify a different starting time. |
| 20303 | The Webex site does not support the Cisco Webex Meetings application. |
| 20304 | The meeting type that you selected doesn't support your mobile device. To schedule a meeting, you must use a computer. |
| 20305 | Reduce your meeting duration and then try again. |
| 20502 | Password requires mixed case. |
| 20503 | Password must contain at least %s characters. |
| 20504 | Password must contain at least %s numbers. |
| 20505 | Password must contain at least %s letters. |
| 20506 | Password must contain at least %s special characters. |
| 20507 | Password cannot be the URL, host name, or username. |
| 20508 | Password cannot be the URL, host name, username, or meeting topic. |
| 20509 | Password does not meet the password criteria. |
| 20510 | The user password cannot contain space. |
| 20511 | The meeting password can contain neither spaces nor any of the following characters: \ ` " / & < > = [ ]. |
| 20629 | The Webex site does not support the Cisco Webex Meetings application. |
| 20700 | This site requires a later version of Cisco Webex Meetings. |
XML API
| Error | Android Webex client error message | Solution |
| 31000 | An error has occurred on the server. | Contact technical support. |
| 31001 | An error has occurred on the server. | Contact technical support. |
| 31002 | ||
| 31003 | Unable to connect to the Webex server. | Network is down or Webex site URL is incorrect. Try again or check your account information. |
| 31004 | An error has occurred on the server. | Contact technical support. |
| 31006 | Meeting not found. Check your meeting information and then try again. | |
| 31007 | ||
| 31010 | Unable to connect to the Webex server. | Try again or check network settings. |
| 31012 | The meeting is in progress. | |
| 31013 | Your administrator requires that you sign in to join this meeting. | |
| 31015 | An error has occurred on the server. | Contact technical support. |
| 31050 | An error has occurred on the server. | Contact technical support. |
| 31051 | You cannot sign in to this mobile application with your account type. However, you can still attend meetings. | |
| 31052 | An error has occurred on the server. | Contact technical support. |
| 31053 | An error has occurred on the server. | Contact technical support. |
| 31054 | An error has occurred on the server. | Contact technical support. |
| 31055 | ||
| 31100 | Your subscription has expired. | |
| 31101 | Your subscription is inactive. | |
| 31102 | Incorrect Webex site URL. | Check your email address or password and try again. |
| 31103 | Contact your site administrator. | |
| 31104 | Contact your site administrator. | |
| 31105 | The password does not meet the site password criteria. | |
| 31106 | To join this meeting, your administrator requires that you sign in to %1$s. However, you are currently signed in to a different site. Do you want to sign in to the correct site? | |
| 31150 | Check your email address or password and try again. | |
| 31151 | Check your email address or password and try again. | |
| 31152 | Cannot validate your account. | Contact your site administrator. |
| 31153 | Your account has expired. | Contact your site administrator. |
| 31154 | Your host account is inactive. To sign in, contact your site administrator to activate your account. | Contact your site administrator. |
| 31155 | Your account is locked. | Contact your site administrator. |
| 31156 | You are required to change your password on a computer. | |
| 31157 | Your password has expired. | Contact your site administrator. |
| 31158 | Your password has been reset. | Contact your site administrator. |
| 31159 | ||
| 31160 | Because of too many invalid attempts to sign in, try again in 10 minutes or sign in using a computer. | |
| 31161 | There is a problem with your account. To learn more, sign in using a computer. | |
| 31162 | Your password has expired. | |
| 31163 | Enter required information, such as the meeting topic and password, on the \"Meet Now\" Settings page on your Webex site. Then try again. | |
| 31164 | Meet Now is not supported on your site. Contact your administrator for more information. | |
| 31165 | The meeting has been updated. Refresh the meeting and try again. |
URL API
| Error | Android Webex client error message | Solution |
| 31200 | An error has occurred on the server. | Contact technical support. |
| 31201 | An error has occurred on the server. | Contact technical support. |
| 31202 | Unable to connect to the Webex server. | |
| 31203 | An error has occurred on the server. | Contact technical support. |
| 31204 | Meeting password incorrect. Try again or contact your host. | |
| 31205 | Meeting not found. Check your meeting information and then try again. | |
| 31206 | Check your account information. | |
| 31207 | Check your email address or password and try again. | |
| 31208 | Your host account is inactive. To sign in, contact your site administrator to activate your account. | |
| 31209 | Your account is locked. | |
| 31210 | Your password has been reset. | Contact your site administrator. |
| 31211 | Change your password on a computer. | |
| 31212 | Your password has expired. | |
| 31213 | Pay-Per-Use meetings are not supported on your mobile device. | |
| 31214 | Pay-Per-Use meetings are not supported on your mobile device. | |
| 31215 | Personal Conference meetings are not supported on your mobile device. | |
| 31216 | Personal Conference meetings are not supported on your mobile device. | |
| 31217 | End-to-end encrypted meetings are not supported on your mobile device. | |
| 31218 | End-to-end encrypted meetings are not supported on your mobile device. | |
| 31219 | The meeting has not started. | |
| 31220 | You may leave this meeting, but only the host can end the meeting. | |
| 31221 | The option of joining meetings from your mobile device has been turned off on the Webex site. | Please join the meeting on a computer. |
| 31222 | The option of joining meetings from your mobile device has been turned off on the Webex site | |
| 31223 | The Webex site is not compatible with the Cisco Webex Meetings application. | Contact your site administrator. |
| 31224 | An error has occurred on the server. | Contact technical support. |
| 31225 | You are about to exceed the number of meetings you can run at the same time. To start this meeting, close one of the meetings you have started. | |
| 31226 | Unable to connect to the Webex server. | |
| 31227 | Webex Event Center and Support Center are unavailable on mobile devices. | Please join the meeting on a computer. |
| 31128 | ||
| 31229 | The Webex site does not support joining meetings from mobile devices. | Please join the meeting on a computer. |
| 31230 | ||
| 31231 | You do not have the privilege to schedule meetings. Contact your administrator for help. | |
| 31232 | You are about to exceed the number of meetings you can run at the same time. To start this meeting, end one of the meetings you have started and then try again. | |
| 31233 | You do not have permission to start this meeting. For more information, contact the meeting host. | |
| 31234 | Check your meeting information and try again. | |
| 31235 | Re-enter registration ID dialog | |
| 31236 | The host has not yet started the session. Try again later or contact the host. | |
| 31237 | Each session of this recurring class requires a unique registration ID. To join this session, <a href="https://www.cisco.com" >register</a> for it. | |
| 31238 | You do not have permission to start this meeting. For more information, contact the meeting host. | |
| 31239 | You do not have permission to start this session. For more information, contact the session host. | |
| 31240 | You can't edit this meeting because it is already in progress. | |
| 31241 | Check your email address or password and try again. | |
| 31242 | Your password has expired. | |
| 31243 | The meeting time overlaps with a scheduled service maintenance window. Schedule a different time and try again. | |
| 31244 | Invalid panel list password dialog. | |
| 31245 | You cannot yet start events on your mobile device. | |
| 31246 | Check your event information and try again. | |
| 31247 | Invalid panel list email dialog | |
| 31248 | This is a future meeting of a recurring meeting series. You can only start the next upcoming meeting. | |
| 31249 | This is a past meeting of a recurring meeting series. You can only start the next upcoming meeting. | |
| 31250 | Meeting password is required. | |
| 31251 | Cannot start meeting. Your Meet Now preferences are set to Support Center, which is not supported on mobile devices. Start your meeting from a computer. |
| Error | Android Webex client error message |
| 17001 | You can't edit this meeting because it is already in progress. |
| 17002 | You have specified a start time for the meeting that is before the current time. Please specify a different starting time. |
| 17003 | The meeting has ended. |
| 17004 | You can't cancel this meeting because it already occurred. |
| 17005 | You can't edit this meeting because it already occurred. |
| 17006 | You can't edit this meeting because it already occurred. |
| 17007 | You are about to exceed the number of meetings you can run at the same time. To start this meeting, close one of the meetings you have started. |
| 17008 | The meeting has not started. |
| 17009 | The meeting host has restricted access to this meeting. Please contact the meeting host. |
| 17010 | Meeting password incorrect. Try again or contact your host. |
| 17011 | You are about to exceed the number of meetings you can run at the same time. To start this meeting, close one of the meetings you have started. |
| 17012 | Check your meeting information and try again. |
| 17013 | You can't cancel this meeting because it already occurred. |
| 17014 | No message |
| 17015 | No message |
| 17016 | No message |
| 17017 | No message |
| 17018 | Meeting password is required. |
| 17019 | No message |
| 17020 | No message |
| 17021 | Check your email address or password and try again. |
| 17022 | You can\'t cancel this meeting because it is already in progress. |
| 17023 | You can't cancel this meeting because it already occurred. |
| 17024 | You can't edit this meeting because it is already in progress. |
| 17025 | You can't edit this meeting because it already occurred. |
| 17026 | You can't join this meeting because it already occurred. |
| 17027 | No message |
| 17028 | You do not have the privilege to schedule meetings. Contact your administrator for help. |
| 17029 | You are trying to schedule a meeting through a Webex service that is not yet supported on your mobile device. To schedule a meeting now, please use a computer. |
| 17030 | The option of joining or starting meetings from your mobile device was turned off. For more information, contact your site administrator.</string> |
| 17031 | No message |
| 17032 | You can't start this meeting because it already occurred. |
| 17033 | You can't join this meeting because it already occurred. |
| 17034 | Your account is inactive. Contact your administrator for help. |
| 17035 | Try signing in again or contact your administrator. |
| 17036 | The Webex site does not support the Cisco Webex Meetings application. |
| 17037 | You are trying to schedule a meeting through a Webex service that is not yet supported on your mobile device. To schedule a meeting now, please use a computer. |
| 17038 | You are about to exceed the number of meetings you can run at the same time. To start this meeting, close one of the meetings you have started. |
| 17039 | You are about to exceed the number of meetings you can run at the same time. To start this meeting, close one of the meetings you have started. |
| 17040 | You are about to exceed the number of meetings you can run at the same time. To start this meeting, close one of the meetings you have started. |
| 17041 | You are about to exceed the number of meetings you can run at the same time. To start this meeting, close one of the meetings you have started. |
| 17042 | You do not have the privilege to schedule meetings. Contact your administrator for help. |
| 17043 | No message |
| 17044 | No message |
| 17045 | No message |
| 17046 | You can't cancel this meeting because it already occurred. |
| 17047 | Cannot join the meeting. The meeting was scheduled through a Webex service that is not yet supported on your mobile device. To join the meeting now, please use a computer. |
| 17048 | Finish meeting client |
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