a user interacting with various Webex bots in different messaging spaces
Examples of Cisco-developed bots in use

Bots in Webex App

Bots can help to extend the functionality of Webex App to include a third-party app. You can add bots to Webex App spaces and interact directly with the third-party app from the space. When you've added the bot to the space, you can send ahelpmessage to the bot and the response includes the commands that the bot supports.

You can add a bot to any type of space; add a bot to your project space with other people and interact directly with the third-party app from your space. Or you can create a space with just you and the bot to interact with the third-party app.

Webex App Hub contains a catalog of bots and apps developed by Cisco and third-party developers.

Cards in Webex App

Bots present information within in various ways. Bot cards make it easier for users to interact directly with the bot’s response to a command. You can select from drop-down menus, use buttons, and even use text fields to update and gather information.

See Buttons and Cards for your Webex App.

Report any issues on the bot with cards to devsupport@webex.com.

Add the Aha! bot

You must first add the Aha! bot to a new or existing space in Webex App and then link the bot to your Aha! account.

1

In your Search button Search bar, enter Aha.bot@webex.bot.

2

In the Aha! bot space, click Link account and a web page will open. Enter your Aha! account URL.

If your account URL is https://example.aha.io, enter example.aha.io as the domain.
3

Click Authorize to allow access to your Aha! account.

Add Aha! notifications
After linking your account, you can choose some quick notifications, or launch the Aha! dashboard from the Webex App app.
1

Click Manage Notifications or type help and send the message.

2

Choose the events you want to receive notifications for and select the correlating workspace.

To customize all notifications, click Dashboard.
3

Click Save to add selected events.

Manage notifications
You can create custom notifications or edit existing ones in the Dashboard.
1

Click Manage Notifications > Dashboard.

The bot responds with a secure link to your dashboard.
2

Select Click here to launch Aha! Bot Management.