Webex Assistant is available in Webex Meetings.

Beginning with the 41.5 update, Webex Events (new) webinar mode supports Webex Assistant.

In addition to Webex Meetings and Webex Events (new), with the 41.7 update, Webex Assistant is also available for the Webex app. Meetings started or joined from a space don't support Webex Assistant.

Webex for Government doesn't support Webex Assistant.

This feature requires Cisco Webex video platform version 2.0 with joining meetings from video systems enabled. To find out which version you’re using, see Find Your Cisco Webex Meetings Version Number.

Meetings hosts can turn on or turn off the Webex Assistant during the meeting. To automatically turn on the Webex Assistant whenever you start a meeting, check the Webex Assistant option in your Scheduling preferences.

Captions Highlight panel appears on the right

If offensive words are used, asterisks replace some letters in the offensive word in the caption.

1

Show or hide the panel in the following ways:

  • If your're the host and you turned on Webex Assistant, you can hover over the Webex Assistant and select View captions and highlights to show the panel.
  • If you're not the host of the meeting, select Closed caption options > View captions and highlights.
  • If you joined a meeting and your site doesn't support automated closed captions without Webex Assistant, go to More options > Captions & Highlights to show or hide the panel.

    Highlights are captured even when the Captions & Highlights.

  • Hover over the Webex Assistant and select Hide captions and highlights to hide the panel.

    You can also select in the Captions & Highlights panel to close the panel.

Highlights are captured even when the Captions & Highlights panel is hidden.

2

When you're sharing content, hover over the Webex Assistant on the floating bar at the top of your screen and select View captions and highlights to show the panel

Select Hide captions and highlights to hide the panel.

Highlights are captured even when the Captions and Highlights page is hidden.

If offensive words are used, asterisks replace some letters in the offensive word in the caption.

1

You can access the Captions and Highlights page in multiple ways:

  • If you're the host, after enabling Webex Assistant, tap More options > Webex Assistant Webex Assistant > View Captions and Highlights.
  • If you joined a meeting from the Webex Meetings app or in a full-featured meeting from the Webex app, tap More options > Closed Captions > View Captions and Highlights.
  • If you joined a meeting and your site doesn't support automated closed captions without Webex Assistant, tap More options More options > Captions and Highlights.
2

Tap Captions or Highlights to switch between the tabs.