Enable High-Quality Video for Your Webex Site


High-quality video must be turned on for a Webex site in order for high-definition video to be available.

High-definition video is an optional feature that must be provisioned for a Webex site.

High-quality video can also be turned on in the Default Scheduler Options section.

1

From the customer view in https://admin.webex.com, go to Services, and under Meeting, select Sites.

2

Choose the Webex site to change the settings for, and click Configure Site.

3

Under Common Settings, select Site Options.

4

In the Site Options section, check the Turn on high-quality video (360p) (Meetings, Training, Events, and Support) check box.

5

Click Update.

Enable High-Definition Video for a Webex Site


High-quality video must be turned on for a Webex site for high-definition video to be available.

High-definition video is an optional feature that must be provisioned for a Webex site.

This setting only applies to Webex Meetings, Webex Training, and Webex Events.

High-quality video can be turned on in the Default Scheduler Options section.

1

From the customer view in https://admin.webex.com, go to Services, and under Meeting, select Sites.

2

Choose the Webex site to change the settings for, and click Configure Site.

3

Under Common Settings, select Site Options.

4

In the Site Options section, from the Set maximum video bandwidth to list, choose a resolution to apply for Webex Meetings.

5

Check the Turn on high-definition video (720p) (Meetings and Training) check box.

6

Click Update.