When wireless connection is enabled for a device, you can change between wired and Wi-Fi connection on the touch interface. To use the Wi-Fi, disconnect the Ethernet cable first.

You can connect to Wi-Fi if your network uses one of these supported authentication types:

  • Open

  • WPA2-PSK (AES)






Network administrators should also read this article, for best practices to follow when configuring a Wi-Fi connection.

The wireless network must show at least three bars on the screen, for the connection to be sufficiently stable. You can't join networks that require sign-in through a landing page.

The system only remembers one network at a time. If you change between different networks, you have to type in the passphrase again.


Open the control panel on your device by swiping from the right or tapping the button. Then select Device Settings.


Scroll to Network and service and tap Network Connection .

On the next screen tap Wi-Fi . If Wi-Fi is off, tap the toggle to turn it on.


Select the Wi-Fi you want to connect to. If the network is hidden, tap Join other network or the gear icon in the upper right corner. You can then set up the Wi-Fi manually.


Type in the username and passphrase as required. Tap Connect .


When you're finished, tap the left arrow to go back to the Settings screen, and then tap the Close button.

Once connected, you can access the Wi-Fi settings and check the network status at any time, including during a call. Go to Settings > Network connection > Wi-Fi and then tap the connected network name. On the next screen tap Advanced Wi-Fi details to see the network's status.