Interactive experience

  • Webex Webinars can only be scheduled on your Webex site.

  • Webex Webinars don't support setting up customized event and session types.

  • If the site administrator has disabled video for Webex Events (classic), the option to show video is still available for hosts when scheduling a webinar.

  • If the site administrator has enabled automatic recording in the cloud for Webex Meetings and Events (classic), even if the host disables automatic recording when scheduling a webinar, the webinar will still be recorded.

  • For a host with a plan that supports 25,000 or more users, the hosts can't require cohosts, attendees, and panelists to sign in before joining a webinar.

  • If an attendee joins a webinar with the Meetings web app and raises their hand, and then switches to the Meetings desktop app, their raised hand will be lowered.

  • Attendees can't join a webinar with a video device.

  • Hosts, cohosts, and panelists can join a webinar from a video device only if that device is connected from the Meetings desktop app.

  • When a host or cohost upgrades an attendee to a panelist, the user appears in both the attendee and panelist list.

  • When a host or cohost mutes a panelist, if that panelist joined the webinar on their desktop, they're unable to unmute themselves.

  • If a host starts a webinar from the Webex Meetings for iOS and starts presenting, the host can't answer any questions that are asked.

  • If a participant joins a webinar through the web app and then switches to using the desktop application, they will still be connected to the webinar through the web app.

  • When the host downgrades a panelist to an attendee, and that panelist is connected to a video system from the Meetings desktop app, the video system will remain connected to the webinar.

  • Closed captions and transcriptions are only saved if the webinar is recorded.

  • Webinar streams can only be streamed to one platform.

  • Public chat messages aren’t shown to panelists who join a webinar from a video device.

  • Webex Webinars don't support opening and sharing MP4 files with File > Open and Share.

  • Panelists cannot initiate chat directly with an attendee.

View-only attendee experience

  • Webinars in webcast view can only be scheduled on your Webex site.

  • Only hosts on Webex sites with a webinar plan that supports 3000 or more users can schedule and join a webinar in webcast view.

  • Webinars in webcast view don't support Webex for Government.

  • Webinars in webcast view don't support setting up customized event and session types.

  • Hosts, cohosts, and panelists can join a webinar in webcast view from a video device only if that device is connected from the Meetings desktop app.

  • For a host with a plan that supports 25,000 or more users, the hosts can't require cohosts, attendees, and panelists to sign in before joining a webinar.

  • If the site administrator has disabled video for Events (classic), the option to show video during a webinar in webcast view will still be available for hosts when scheduling a webinar.

  • If the site administrator has enabled automatic recording in the cloud for Meetings and Events (classic), even if the host disables automatic recording when scheduling a webinar in webcast view, the webinar will still be recorded.

  • Sharing a whiteboard and sharing a file using Share File, including sharing a video file, aren’t supported for webinar in webcast views.

  • Webinars in webcast view currently don't support the following features:

    • Webex Assistant for Meetings

    • Closed captioning

    • Real-time translation

    • People insights profiles

  • Webinars in webcast view don't support sharing files directly to participants. Hosts, cohosts, and panelists must share their screen to share and view files.

  • For attendees, webinar in webcast views will always open in a browser regardless of where or from what platform they joined.

  • Use computer audio is the only audio connection type available for attendees.

  • When a host or cohost mutes a panelist, if that panelist joined the webinar in webcast view on desktop, they will be unable to unmute themselves.

  • Webinars in webcast view can't be broadcasted to other live streaming platforms.

  • If the host forwards the panelist invitation email to a user, they won’t be able to join the webinar in webcast view as a panelist. To join as a panelist, the host must invite them from the webinar scheduler, or the host or cohost must invite a user during an ongoing webinar in webcast view with the invite and remind feature.

  • Hosts, cohosts, and panelists can't interact with attendees through chat, Q&A, and polls from the Meetings desktop app. To interact with attendees and moderate the webinar in webcast view, hosts, cohosts, and panelist must click Communicate to attendees to open the webinar in webcast view in the broadcast view in their browser.

  • Webinars in webcast view don't support opening and sharing MP4 files with File > Open and Share.