Your device supports IP version 4 (IPv4), IP version 6 (IPv6) and Dual. Dual is the default setting. To change this, tap on your device's name in the home screen, select settings, network connection, and advanced network settings. Under IP Stack, you can choose between IPv4 and IPv6, IPv4, or IPv6. The IP parameters can be assigned automatically by the network, or you can set them manually.

If you have a new device, make sure that it’s upgraded to the latest Webex RoomOS version and that it’s registered. This ensures that the Manual IP option appears in the Network connection settings. This doesn't apply to devices that are already registered.

To Set or Change the IPv4 Settings

1

Tap on your device's name on the home screen and go to Settings.

2

Select Network connection and choose Ethernet.

3

Toggle off DHCP under IPv4 and enter the IPv4 address, subnet mask, and gateway.

4

When you're done, tap .

To Set or Change the IPv6 Settings

1

Tap on your device's name on the home screen and go to Settings.

2

Select Network connection and choose Ethernet.

3

Under IPv6, choose Autoconf or DHCPv6 according to your network requirements. If the IP assignment is Autoconf, you can toggle DHCPv6 Options on or off.

4

When you're done, tap .