You can configure your Webex site, so that your users can move a Webex call into a meeting.


Ensure that your Webex Meetings site is on a minimum of 41.3 or later.

To check your meeting version, use the steps in Determine Your Webex Site Version in Cisco Webex Control Hub.


Moving a call into a meeting won't work in the following Webex Meetings site configurations:

  • Encryption is set to End-to-End or PKI.

  • Telephony is enabled.

  • The site is on the slow-release channel. See Manage Software Release Channels, for more information.


Enable the full-featured meetings experience for any users who want to move calls to meetings.

  • New customers are automatically enabled with this experience. Earlier organizations must opt in for this step. Reach out to your partner or CSM for guidance.

  • Remote users being added to a meeting do not require this feature.


Users must set their default Webex site using these steps.