If the far-end device has activated Speaker mode where the camera follows the active speaker or is using Best View , you can't control the camera remotely.

You don’t have remote access to any camera presets.

  • For Webex Edge for Devices linked devices, far-end camera control is available in Webex meetings when Webex Optimized Experience is enabled.

  • You can't control the camera on a DX70 or DX80.

  • You can't control the camera of a device registered in personal mode.

1

During a call, open the Participants list.

2

Select the one whose camera you want to control and tap Control camera .

3

Adjust the remote camera's tilt, pan, and zoom with the camera control buttons. Tap anywhere outside the buttons when you’re done.