The information that you specify appears for each of the following scenarios:

  • When a user selects Downloads > Version information.

  • When a user selects Support > Help > Contact Support.

  • When a Webex Support user selects Support > Contact Us > Contact Support.

  • When a host, whose account is locked out or deactivated, tries to log in.

If your site has a customized Help URL in the left navigation, this feature is not available.


Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Site Admin Contact Info.


In the Contact Info dialog box, enter the contact information for the site administrator.

You can create a custom message and provide details such as the site administrator's name, phone number, and email address. A preview of the message appears in the box below your entry.


Select Update.

Here's an example of where the information appears: