a user interacting with various Webex bots in different messaging spaces
Examples of Cisco-developed bots in use

Bots in Webex App

Bots can help to extend the functionality of Webex App to include a third-party app. You can add bots to Webex App spaces and interact directly with the third-party app from the space. When you've added the bot to the space, you can send ahelpmessage to the bot and the response includes the commands that the bot supports.

You can add a bot to any type of space; add a bot to your project space with other people and interact directly with the third-party app from your space. Or you can create a space with just you and the bot to interact with the third-party app.

Webex App Hub contains a catalog of bots and apps developed by Cisco and third-party developers.

Cards in Webex App

Bots present information within in various ways. Bot cards make it easier for users to interact directly with the bot’s response to a command. You can select from drop-down menus, use buttons, and even use text fields to update and gather information.

See Buttons and Cards for your Webex App.

Report any issues on the bot with cards to devsupport@webex.com.

Add the Trello bot

You must first add the Trello bot to a new or existing space in Webex App and then link the bot to your Trello Account:

1

Go to Spaces Messaging button, choose a space to add the Trello bot.

You can also create a new space with just the Trello bot.

2

Choose People, click Add People, and then enter the Trello bot name Trello.bot@webex.bot.

3

Enter help and send the message.

4

Click Link Trello Account and add your Trello account information. You can choose any authorization name.

When your Trello account is linked, enter help in the space with the bot, and send the message to see the following list of actions the bot can take:

Manage Trello notifications

You can create new notifications or manage existing notifications for actions in Trello and you'll get notified in Webex App.

1

In the space with the Trello bot, enter help and send the message.

2

Click Manage Notifications and the bot returns a link to manage notifications from your browser. Select a notification type or edit an existing notification:

3

Enter a name for your notification, choose your authorization, and configure the remaining notification settings.

  1. Select the notification triggers that you want to receive notifications for:

Add new item

You can add a new list, card, or board in Trello using the Trello bot.

1

In the space with the Trello bot, enter help and send the message.

2

Click Add new and choose from the following:

  • Card
  • List
  • Comment
3

Follow the prompts to complete the remaining details for your new card, list or comment.

Update details

You can update details for a card or list in Trello within Webex App.

1

In the space with the Trello bot, enter help and send the message.

2

Click Update and choose from the following:

  • Specific Card, enter a name, and click Search Cards.
  • List, enter a name, and click Search list.
Get details

You can quickly access information from Trello directly in Webex App.

1

In the space with the Trello bot, enter help and send the message.

2

Click Get and choose the information.

3

You can use the card to search for a full or partial name of a list or card.