As a Webex administrator, you must enable Webex Assistant for Meetings in Site Administration.

Before you begin

Webex Assistant is available in Meetings and Webex Webinars webinar mode. For 41.7 and earlier sites, Webex Assistant is available for Webex Webinars webinar mode for plans that support up to 10,000 users and as an add-on for plans that support up to 1000 users. This feature requires Cisco Webex video platform version 2.0 with joining meetings from video systems enabled.


Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Options.


Scroll to the Webex Assistant Configuration section and configure it as follows:

  1. Check Enable Webex Assistant to make Webex Assistant available in meetings and webinars on your site.

  2. (Optional) Check Enable real-time translation to allow users to show real-time meeting translations in their own language during their meeting or webinar.


    Real-time translation is a paid add-on for Webex Assistant for Webex Meetings. This option is only visible for those who've paid for the add-on. To add support to Webex Assistant, contact your Webex account team.

  3. (Optional) Uncheck Turn on the audio announcement ("Webex Assistant is enabled to save audio highlights") to disable the audio announcement when you turn on Webex Asssistant in your meeting or webinar.


Select Update.