For more info on the latest releases, see the Latest Releases Overview for Cisco Webex Meetings.

For more info on the current slow channel updates, see the Webex Meetings Suite Slow Channel Announcements.

Shared Components from the Latest Updates

For more info on the shared features and changes that the slow channel updates have with the latest updates, see the Webex Meetings Shared Components from the Latest Updates.

Feature Lists

For lists of features by release number, see the:

Open and Resolved Bugs

For lists of open and resolved bugs in the lockdown releases, see the:

WBS40.6.8

New Slow Channel Release Version 40.6.8

The new Slow Channel release version 40.6.8 offers a giant leap in the amazing experience and capabilities available to Slow Channel users. In this release, our Slow Channel customers can now deliver amazing new Webex meetings capabilities that will delight end users and administrators. And you could read more about the Webex Software Channels here.

The key highlights of this release are:

  • Background Blur and Replace - Users can now blur or change their background by choosing from a selection of Cisco provided virtual backgrounds when joining Meetings and Events from Mac and Windows.

  • Fastest and Most Intuitive Join Experience Yet - Joining Webex Meetings is significantly faster - with fewer clicks and less time needed to get into your meetings! See Explore the Latest Webex Meetings Join Experience for Desktop for more information.

  • Webex Assistant for Webex Meetings - The AI powered Webex Assistant for meetings interacts with users with voice commands and helps with taking notes, action items, and reminders. See Cisco Webex Assistant for Webex Meetings for more information.

  • Live Streaming to Any Platform in Events - Live stream your Events and connect with large audiences. See Live Stream Your Webex Meetings or Events for more information.

  • Powerful Troubleshooting and Diagnostics - Administrators can now diagnose and troubleshoot meeting related problems in real-time. With the ability to see the audio, video and sharing quality of the meetings in progress, administrators can analyze the root cause of any issues that could prevent the users from getting the best Webex meetings’ experience. See Advanced Diagnostics and Troubleshooting in Control Hub for more information.

With the availability of the new Slow Channel release, all versions of previous lockdown versions 39.5.x will reach end-of-support on Aug 14, 2020. Cisco will no longer provide any patches or bug fixes on 39.5 release, after Aug 14, 2020. Additionally, 39.5 release will also reach end-of-life on November 13, 2020. Any sites that have not been updated to 40.6.8 or later by November 13, 2020 will be automatically updated to the latest available Slow Channel release version at the update time.

How to Update Your Site with the New Release

We are certain that you are as excited as we are to update to the new Slow Channel release and boost the collaboration experience in your organization. Cisco Webex Control Hub, or the Webex Site Admin portal provides functionality to self-upgrade your site with just a few clicks. Please read Software Channels for your Cisco Webex Meetings Business Suite for more information.


If your site is managed by a Cisco Collaboration partner with Cisco Webex Control Hub, your partner may have disabled the self-upgrade functionality. In this case, please contact your partner for updating your site.

Other Announcements

  • Classic View Deprecation for Meetings - Starting with the Webex Modern View 40.9 update, we will be deprecating our Classic View portal for all Webex Meetings capabilities. Customers will continue to have access to the Webex Events and Webex Training capabilities, however they will no longer be able to access their Webex Meetings-specific functions through the Classic View interface. See details for What's Supported in Modern View.

  • End of Support for Windows 7 and Internet Explorer 10 - In the upcoming 40.9 update, Cisco Webex will officially end support for the Windows 7 operating system and the Internet Explorer 10 browser.

    Cisco will no longer provide bug fixes or updates for this operating system and browser. While users on these platforms will not be prevented from joining or starting meetings for now, we can no longer guarantee a fully functional operation. To have the best meeting experience possible, plan to upgrade your operating system and browser.

    Please note that we are actively working on establishing dates to prevent the users on these platforms from joining Webex in future. We will provide advanced notice once we have the dates.

WBS40.6.2

See the participants' view of what you’re sharing

When you start sharing a screen, application, or your meeting window in Webex Meetings or Webex Events, you can now see the participants' view of what you’re sharing from the controls at the top of your screen. Hover over and click the bottom of the controls to show the view again at any time.

There’s no more second-guessing whether you’re sharing, and you’ll be confident that attendees are seeing the right content.

Guest users can edit their name or email address from the Preview window

When joining a Webex meeting or Webex event, we've made it easy for guest users to change their name or email address directly from the Preview window, without having to go back to the pre-meeting window of the Webex Meetings desktop app. Just hover over your name and click to change the information.

WBS40.6

Announcements

The WBS40.6 update has important announcements, which can be reviewed in the Announcements for the Cisco Webex Meetings Suite .

Cisco Webex Meetings Desktop App Enhancements

Blur Video Background on Mac

You can now blur the background of your webcam video when joining meetings and events from the Webex Meetings desktop app from a Mac. This gives you more privacy and removes distracting elements from your surroundings as you participate in video meetings.

Try this new feature, available only for macOS version 10.14 or later, on devices with processors that have more than two cores (for iMacs, version 12.2 or later)!

This feature along with virtual backgrounds will be available on Microsoft Windows in an upcoming update, so stay tuned!

Improved Permissions Dialogue on Mac 10.15+ Catalina

First-time Webex Meetings users on Mac 10.15+ Catalina will be shown an improved dialog that takes them through the Mac system permissions needed in order to see, hear, and share content.

Webex Meetings Trials for Additional Virtual Desktop Infrastructure (VDI) Environments

We’re excited to announce the availability of the early field trials (EFT) on additional platforms for the Cisco Webex Meetings desktop app on Virtual Desktop Infrastructure (VDI) environments. The following are the details of the new platforms:

For Citrix Xen Desktop 7.15 and later, we are announcing support for thin clients on:

  • Ubuntu 16.04, 64-bit

  • eLux 6.5.200, 64-bit

For VMWare Horizon 7.6 and later, we are announcing support for thin clients on:

  • Windows 8

  • Windows 10

Administrators can download the VDI plug-in for these thin client platforms from their Webex site to configure their VDI environment themselves. Customers can also participate in the EFT program with us allowing them to set up and test their VDI environment while working closely with Webex teams. With EFT you can share your feedback directly with the product development team making it faster for you to make any necessary changes. To enroll for EFT, please contact your Customer Success Manager (CSM), or your collaboration account manager.

Choose Scheduler for Webex Meetings Desktop App

This enhancement allows you to choose whether you want the Schedule button in the desktop app to open Microsoft Outlook or the Webex site meeting scheduler. IT administrators can also specify this option and deploy to users on their site.

Video Conferencing Sharing Enhancements

There are some meetings where users are not allowed to share content unless they are designated as the presenter in the meeting. An administrator can set this up as a site-wide policy, or the host can change this setting during the meeting.

When Allow Participants to Share in meetings is disabled on your site, users on video conferencing systems and Webex Teams apps will not be able to share content if they are not the host or if they are not the designated presenter. In previous releases, users on those systems would still be able to share even when they were not designated as the current presenter.

Administration Policy:

Host Preference:

Cisco Webex Meetings Page Enhancements

Modern View - Guest View Join UX Improvement

We’ve added a join button to make it easier for guest users who are entering the meeting number manually from their Webex site (e.g. acme.webex.com).

Modern View - Production Availability of Self-Help Widget

There's now a new Webex Meetings Self-Help widget on Webex site pages in Modern View! This feature allows users to perform custom searches, provides contextual articles from Cisco Webex Help Center, and displays new coach marks and tips for users.

The widget also allows users to perform custom searches for in-app help on Modern View pages.

Modern View - Event Invite Customization Enhancements

When users customize their Webex events template, the ICS attachment that comes with the web scheduled invite is as well.

Modern View - Office 365 Calendar Enhancements

Modern View users are now able to disallow or remove Microsoft Office 365 calendar integrations from the Modern View Meeting List using their preferences settings.

Modern View - My Reports Enhancements

Modern View users now have access to "My Reports" under the top right profile dropdown menu to give users an easier access to their usage reports.

Cisco Webex Meetings and Cisco Webex Events Enhancements

Maximized View for Video and Shared Content

The top menu bar of the Meeting window can now collapse to maximize the view for video and shared content. Simply click "Hide menu bar" to collapse the top menu bar, and click "Show menu bar" to display it.

Collapsed:

Show menu bar:

Improved Call Me Option in Preview Window

We have improved the Call Me option when joining a meeting or event, making the ability add or edit a phone number more intuitive.

Raise Hand Feature Changed from Pressing *9 to *3

With the 40.4 update, we introduced pressing *9 to allow phone-only users to raise a hand in Webex Meetings and Webex Events. This feature is being updated as follows:

1. The DTMF (dual tone multi frequency) command to raise a hand in Webex meetings and events will change from *9 to *3.

2. Audio prompts related to this feature were only supported in English and Spanish. With this change, we will support all localized languages.

Meeting and event phone-only users can continue to use *9 to raise a hand until June 5, 2020. After this date, phone-only attendees will need to dial *3 to raise a hand.

Cisco Webex Control Hub and Cisco Webex Site Administration

Recording Management Added to Audit Log

In a big enterprise, there may be many administrators who are granted management privileges in site administration. To help with enterprise compliance, we’ve provided a new capability to audit your site’s recording management changes, including download, reassignment, and deletion. Admins can now export a recording management audit log in CSV format for a certain time period.

With this update, the menu name changed from "Site Configuration Audit Log" to "Audit Log" and both "Site Configuration" and "Recording Management” are now added under to the "Audit Log" page.

New Audio Settings Page in Webex Administration

We’ve introduced additional audio settings for Edge Audio that also works with the original global call-in options. With this update, we’ve moved the global call-in options from the Site Options page and created a new Audio Settings page, where the admin can manage all audio configurations in one place.

Cisco Webex Meetings for Slack


Webex Meetings integrations with Slack aren’t available for FedRAMP-authorized Webex offerings.

Default Site Auto Selection

If a Slack user's Webex site is different from the one set for the Slack workspace that they are in, then the Webex site that they are associated with automatically becomes their default site. If the user schedules or starts a meeting, their default site will be used. The user will see a message that will let them know which site the system has identified as their default site to improve the usability for users whose organizations have more than one Webex site.

Cisco Webex Meetings for Microsoft Teams


Webex Meetings integrations with Microsoft Teams aren’t available for FedRAMP-authorized Webex offerings.

Microsoft Teams Command Extension Simplification

The Cisco Webex Meetings messaging extension in a channel conversation, group chat, or private chat has been simplified to ensure ease of use for Microsoft Teams users.

This feature improves usability for end users because in the past users needed to install the Webex app bot for every new 1:1 conversation. With this update, users only have to install the Webex bot when they initially set up the integration.

Cisco Webex Meetings 40.6 for iOS and Android

See the Cisco Webex Meetings Mobile App Resources for more info on the Webex Meetings mobile app.

Smart Meetings for Webex Meetings Mobile App

The mobile app now detects whether a device's bandwidth or network conditions are below a certain threshold and proactively turns off sending and receiving video if it is.

If the bandwidth or network conditions improve again, then we will automatically restore receiving video. However, because of privacy reasons, we will not automatically restore sending video.

Turning off receiving video matches the existing logic on the Webex Meetings Desktop app, and so it will not be tied to any in-app setting.

Turning off sending self-video is tied to an in-app setting.

This intelligently provides the optimal meeting experience under changing conditions.

MDM Email Bypass Improvement

Customers who have an SSO login portal can now configure their mobile device management (MDM) to bypass the initial redundant email entry field from their mobile app, and take users straight to the SSO login during the sign in flow.

This simplifies the sign in flow for MDM users.

Mobile Participant List Listing and Search Improvements

Mobile app participants are now grouped beneath a common video device whenever they’re joined and connected from the same conference room. Now, users can see who else is attending a meeting under a single video device.

Like the desktop app, users can also search for participants from a new search bar at the top of their participant list.


These improvements to participant list aren’t available for FedRAMP-authorized Webex offerings.

Webex Assistant Editing Support

After the meeting, iOS users will be able to do the following if Webex Assistant for Webex Meetings was enabled and the meeting was recorded:

  • Edit transcripts

  • Edit highlights

  • Edit the title of the recording

  • Share highlights by email

  • Share read and write permission access for the Webex Assistant content with their attendess

  • Download the meeting transcript (as TXT or VTT file)

Androidusers will be able to:

  • Edit transcripts

  • Edit highlights

  • Edit the title of the recording

  • Share highlights by email

  • Share read and write permission access for the Webex Assistant content with their attendess

  • Download the meeting transcript (as TXT or VTT file)

Cisco Webex Meetings 40.6 for iOS

See the Cisco Webex Meetings Mobile App Resources for more info on the Webex Meetings mobile app.

iPhone SE2 and iPad Pro 2020 Support

Apple's new iPhone SE2 and iPad Pro 2020 devices are now officially supported.

Annotations Messaging Improvements

iOS users will now see the message "<name> is now annotating on your whiteboard" when someone else is annotating on your shared whiteboard.

Siri Discoverability Improvements

iOS users will now be able to see an introduction to Siri in their Guest View Tips and Tricks. It will provide a shortcut link to the Siri Shortcuts setup, so that users can get started with setting up their own custom command. This makes it easier for new users to discover Siri voice commands.

Swipe Left to Move from the Participant List View

iOS users can now swipe left to move from their Participant List view. Previously, users had to tap a back arrow in the top left corner so this makes it easier to return to the main meeting window.

MDM Appconfig Support for Enabling/Disabling Virtual Background

The mobile device management (MDM) Appconfig service now supports enabling or disabling virtual backgrounds for Webex meetings, events, and training sessions.

This is a better feature control for MDM users.

Grid View Improvements on iPads

iPad users will now have 3x3 grid view video support on their iPad devices in landscape mode by default. For portrait mode it will be 2x4.

There will also be an in-app setting to switch the grid view layout back to 3x2, for users who prefer it. This is supported for iPad Mini 2 devices and later versions.

BETA iPhone Grid Support

iPhone users will now get 3x2 grid view video support on their devices for landscape mode, and 2x2 grid view on their devices for portrait mode. This will be the default experience.

There will also be an in-app toggle to switch grid view layout back to 3x2, for users who prefer it.

BETA Video Enhancements for iOS

iPad and iPhone users are now able to share video content at 30 frames per second (FPS) from their mobile apps. This makes the video movement of video content that you share smoother when attending meetings from your devices. We are still working on perfecting this feature, so you might experience some minor limitations that we’ll work out before the official release!

BETA The Host Ability to Share Audio while Sharing Video on iOS

iPad and iPhone users will now be able to share audio along with their video during a meeting. We are still working on perfecting this feature, so you might experience some minor limitations that we’ll work out before the official release!

MDM Personal Room Automatic Launch Improvements

Mobile device management (MDM) customers can now configure their apps to automatically launch directly into their Personal Room when the app is opened. This is especially valuable for Telehealth patients who are required to launch into their session as quickly and seamlessly as possible while in the office.

Cisco Webex Meetings 40.6 for Android

See the Cisco Webex Meetings Mobile App Resources for more info on the Webex Meetings mobile app.

One Tap to Join "Audio-Only" Meeting

Android audio-only meeting attendees are now able to join the meeting with one tap. Default templates are improved so that the one “Tap to Join” function is more noticeable.

Default meeting templates that use the "Join by Phone" variable will see a new section "Tap to Join." If a default template does not have the variable, then the template will remain as is.

These email template variables are impacted:

%JoinByPhoneEntHtml%

%JoinByPhoneIcs_Simple%

%JoinByPhoneHtml_Simple%

%AttendeeJoinByPhoneIcs_Simple%

%JoinByPhoneText_Simple%

%JoinByPhoneEntText%

%AttendeeJoinByPhoneText_Simple%

Event and training templates will not be impacted.

The list of templates that will be updated are as follows:

  • CMR Setup Confirmation_CMR

  • Invitation to a Meeting in Progress

  • Invitation to a Meeting in Progress_PR

  • Invitation to a Meeting in Progress_PR(Productivity Tools)

  • Meeting Info for Attendee

  • Meeting Info for Attendee (Productivity Tools)

  • Meeting Info for Host

  • Meeting Information Updated

  • Meeting Invitation

  • Meeting Registration Confirmed

  • Meeting Rescheduled

  • Meeting Scheduled

  • Updated Meeting Invitation

Some Android devices will still not support the automatic meeting password entry when starting meetings from invites. In these cases, the user will still be prompted for their numeric meeting password.

Android devices that are verified to support automatic meeting password entry are: Samsung S9, Note 10, and Tab S6.


iOS join behavior will not be impacted by this change, and will continue to use their one-tap join as before.

Android Q Dark Mode Support

Android users can now set their Webex Meetings app to light mode or dark mode to continue working comfortably in their changing environment. For devices on Android Q or higher, users can also set the app to automatically follow the Android system settings when choosing between the two modes.

Samsung Bixby Voice Command Integration

Samsung mobile users can now leverage Bixby voice commands to join scheduled Webex meetings and Personal Rooms to connect to meetings on their Webex Meetings app. For example, use commands such as "Hi Bixby, start my Personal Room" without interacting with your phone directly.

Additional details will be available here.

Grid View Improvements on Android Phones and Tablets

Android tablet users will now have 3x3 grid view video support on their tablet devices in landscape mode. For portrait mode, it will be 2x4.

Android phone users will now have 3x2 grid view video support on their devices in landscape mode by default.

There will also be an in-app setting to switch the grid view layout back to 3x2, for users who prefer it.


Better layout options are available for Android tablet users.

Audio Mute/Unmute Control while Phone is Locked

Android mobile attendees are now able to mute or unmute while themselves without having to unlock their phones.

Meeting List Enhancement

Android meeting lists will automatically refresh whenever users return to the app or re-open it, at regular intervals. In addition, the previous meeting list will stay displayed while the meeting list is being refreshed.

Alexa Voice Command Support

Alexa users can now use voice commands to list out their meetings for the day and playback recordings.

See Use Voice Commands on Your Mobile Device for a list of the voice commands for Alexa.

Android In-App Setting to Enable or Disable Car Integration

Mobile Android users will now have access to enable or disable their car integration functions from their app. And until new users turn it on, this feature setting is turned off.

WBS40.4.10

Email Template Changes

When a user schedules a meeting using the Cisco Webex site meeting scheduler, the email invite sent to the host contains the host key that can be used to start the meeting or claim the host role in the meeting. With the 40.4.10 update, instead of the host key being available in the email, users will now see the message shown below.

If you are a host, go here to view host information.

The following email templates will include this change:

  • Meeting Reminder to Host

  • Meeting Reminder to Host_PCM

  • Meeting Reminder to Host_CMR

  • Remind mail via Phone For Host_PCM

  • MC MeetingInfo For Host(Productivity Tools)

  • MC MeetingInfo For Host

  • Meeting Information Updated

  • Meeting Information Updated_PCM

  • Meeting Information Updated_CMR

  • Meeting Scheduled

  • Meeting Scheduled_PCM

  • Meeting Scheduled_CMR

This change is necessary to streamline the email templates and provide the same experience to hosts and attendees, whether the meeting is scheduled from the Cisco Webex plugin or add-in for Microsoft Outlook, or from the Webex site meeting scheduler.

This change also protects the host from losing the host key and control of the meeting, in case the host accidentally forwards the email invite.

This change will not affect the customized email templates on your site. If you have customized any of the listed email templates, Cisco recommends updating both the HTML and Text versions of the templates as follows:

  • Remove the line, Host Key: %Hostnumber%

  • Add the new parameters %HostKeyUrlHtml% (for HTML) and %HostKeyUrlText% (for Text)

This change will take effect on dates different than the availability dates of 40.4.10 on your site. The schedule for this change is given below, based on your site’s cluster.

Cluster Scheduled date
B June 1, 2020
AI, AW, IC June 2, 2020
AA, AO, BI, E, F, I, R, S June 3, 2020
AP, AS, IW June 4, 2020
AC, IB, IE, IJ, U, W, IK June 5, 2020
AB, IA, J, L, M, June 6, 2020

WBS40.4

Announcements

The WBS40.4 update has important announcements, which can be reviewed in the Announcements for the Cisco Webex Meetings Suite .

Cisco Webex Meetings Desktop App Enhancements

Reduce Freezing on Main Video and High Frame Rate Sharing

Users with low to medium (between 0% to 10%) levels of packet loss are now less likely to see frozen video from other participants and when the presenter is sharing high frame rate content.

We’ve improved our media engine’s transmission intelligence on both the sender and receiver sides. This way, the desktop app can recover frames faster and more frequently after detecting quality issues. With these improvements, the senders and receivers now have a more robust mechanism for information exchange about the quality of the received content. Webex Meetings can also now adapt to changing network conditions better than before.


This feature was previously announced in the 39.11 update, but is going to be included with the 40.4 update.

Webex Teams Join Flow Optimization

This change is to optimize the experience for Webex Teams-only users. After this enhancement, users won’t be prompted to install the Webex Meetings desktop app after they connect to a meeting if Webex Teams is detected on their device.

In all other cases, like when Webex Meetings and Webex Teams aren’t installed, we’re going to continue driving users to the Webex Meetings desktop app download flow, as we did before.


There’s no toggle in Webex Site Administration or Control Hub to control this behavior

Stream from Webex Meetings and Events to any streaming platform

With work becoming increasingly remote and virtual, there is a growing need to organize virtual events to continue to reach out to customers, collaborate within developer and scientific communities, or bring together professional groups to share research and ideas. You could already reach your large audiences by streaming your Webex meetings to Facebook Live, IBM Video Streaming and Vbrick. Webex Meetings are now enhanced to stream to any streaming platform that can ingest RTMP or RTMPS streams. With this capability you can now stream to YouTube, Twitter, Linked In, Workplace by Facebook, Microsoft Streams and many more platforms. In addition, hosts in Webex Events will also be able to stream to the same targets as Webex Meetings. The combination of Webex with these streaming solutions can help you reach thousands of external and internal audiences virtually.

Streaming to any platform with RTMP stream was delivered in Webex Meetings on April 14, 2020. Streaming from Events is expected by April 21, 2020.

Read more details here.

Cisco Webex Meetings Desktop App optimized for Virtual Desktop Infrastructure environments (Beta)

We’re excited to announce that with the 40.4 update the Cisco Webex Meetings desktop app for VDI environments (Beta) is now available for all 40.4 and later sites. Earlier it was available for selected early field trials sites.

With the optimizations available in the VDI app, when your users attend a meeting in a VDI environment, Webex Meetings routes all audio and video streams directly between the thin client and the Webex Cloud without going through a hosted desktop. There’s no requirement for Cisco Unified Call Manager or Cisco Expressways to deploy and use this app.

The VDI app is available for VDI environments using Citrix XenDesktop 7.15, 7.16, 7.17 and 7.18, Windows 8 and Windows 10 hosted machines, and Windows 10 thin clients.

Please read the full the instructions here.

Cisco Webex Meetings and Cisco Webex Events Enhancements

Phone-Only Attendees Can Use the "Raise Hand" Feature in Meetings and Events

Attendees who join a Webex meeting or event only by phone can now use the "raise hand" feature to ask questions by using phone key commands or dual-tone multifrequency (DTMF) controls. Attendees can press ** to hear the phone command help menu and check whether the *9 command is available.

Phone-only attendees can press *9 to raise their hands and are asked to wait until someone calls on them. The host, presenter, or panelist can see which attendees have raised their hands and then unmute each one in turn so they can ask a question. If attendees want to lower their hands after raising them, they can press *9 again.

The *9 command is not available for attendees who have joined from the desktop app, web app, or mobile app. At this time, audio prompts are only available in English and Spanish.


In the coming weeks, we will be changing this command to *3 instead of *9. Once changed, there may be a period of time where both commands work intermittently in your meetings, as we transition to the new command. Stay tuned for updates!

Cisco Webex Meetings Web App 40.4

Share High Frame Rate Content in Google Chrome

Users can now share high frame rate content and audio in a meeting when joined from the Webex Meetings web app in Google Chrome. This gives Linux and ChromeOS users access to share high frame rate content- a feature that was previously limited to Windows and Mac users.

Like the desktop app, in the Share Content menu, you can now choose to Optimize for text and images or Optimize for motion and video. Choosing to Optimize for motion and video is ideal for sharing videos or animations during a meeting. Be sure to enable the Share audio option so that meeting participants can hear the audio through the call too.

For more info on known issues and limitations, see the Cisco Webex Web App Known Issues and Limitations.

Connect to Meetings Without Pressing “1”

Like the desktop app, the option to connect to meetings without pressing 1 on a phone or video device when using Call Me or a Video System is now accessible in the preview window. This option can be seen in the Audio Connection and Connect to a Device in-meeting menus.

Cisco Webex Control Hub

“Admin Join” Feature for IT Administrators


The “Admin Join” feature was announced in the 40.4 update, but it will be available in a later update upon building additional security toggles.

Currently, on the Control Hub Troubleshooting page, IT administrators can look up a meeting that’s in-progress by using the email or meeting ID. Here, they can view the quality of service information per participant while the meeting is still underway. In the 40.4 update, IT administrators will also have an option to Join the meeting that they’re viewing. This feature helps the IT administrators to experience the issues live, and to gain more insight into the user experience and provide support as needed.


In this update, IT administrators can connect to meetings as a guest. IT administrators must also adhere to the host’s current security policy settings. For example, if the meeting is locked, then the IT administrator can’t connect to the meeting. This functionality will be available for IT administrators with full viewing and editing permissions in Control Hub for sites linked with or sites manages by Control Hub.

Cisco Webex Meetings APIs

Webex Meetings RESTful APIs are now live

We’re modernizing our Webex Meetings API offering by introducing a brand-new set of RESTful APIs for our most common pre-meeting and recording functions, and important tasks such as:

  • Scheduling, listing, updating and deleting meetings

  • Retrieving and deleting recordings

We encourage our developers to try out our newest APIs. We’re looking forward to seeing what you build with these new APIs.

Here’s the link for the API reference https://developer.cisco.com/docs/webex-meetings/

Cisco Webex Meetings for Slack


Webex Meetings integrations with Slack aren’t available for FedRAMP-authorized Webex offerings.

Update Version Commands

Slack users can now check which version of the Webex Meetings with Slack integration that they’re using.

In the command line, users can type /webexhelp version to see the:

  • Slack App Version

  • Slack Bot Version

  • Webex Site Version

If the version that a user is on isn’t the latest, they are prompted with who to contact for assistance.

Slack Integration Shortcuts

Slack users will now be able to take an action using shortcuts for the most used Webex features within the Webex Meetings integration. Shortcuts are available from the lightning bolt icon, wherever it is available in Slack.

When the user clicks on the lightning bolt icon, they will see a pop-up UI menu with the following Webex actions:

  • List recordings

  • Schedule meeting

  • Show upcoming meetings

  • Start Webex meeting

  • Version information

When any of the above actions are selected, a 'modal' will appear as shown below. In the modal, the Slack user can select either a specific Slack Channel or 1:1 conversation to which the output will be posted.

When a Slack user selects Schedule Meeting, and chooses which channel or 1:1 conversation they would like schedule the meeting in, a dialog window will appear where the user can enter the meeting details in order to schedule the meeting. This is the same logic and output as: /webexschedule

  • Meeting topic

  • Password

  • Date and Time

  • Duration

  • Time Zone

  • Attendees

When a Slack user selects Start Webex Meeting, and chooses which channel or 1:1 conversation they would like to start the meeting in, the Start Meeting (visible only to them) and the Join Meeting buttons are displayed in the selected conversation. This is the same logic and output as: /webex

When a Slack user selects Show next Webex Meetings, and chooses which channel or 1:1 conversation they would like to display the results in, a list of their upcoming meetings for that day will show up in the selected conversation (visible only to them). This is the same logic and output as: /webexschedule list today

When a Slack user selects List my Recordings, and chooses which channel or 1:1 conversation they would like to display the results in, the list of their latest recordings will show up in the selected conversation (visible only to them). This is the same logic and output as: /webex recordings

When a Slack user selects Version Information, and chooses which channel or 1:1 conversation they would like to display the results in, they will see their version information (visible only to them). This is the same logic and output as: /webexhelp version

Cisco Webex Meetings for Microsoft Teams


Webex Meetings integrations with Microsoft Teams aren’t available for FedRAMP-authorized Webex offerings.

Share Recording Link from Webex Channel Tab

Microsoft Teams users can now share a recording from the Recordings list in the Webex Channel tab in Microsoft Teams. The host can share the recording to the Microsoft Teams channel that they are in.

Notifications for Scheduled Personal Room Meetings

Microsoft Teams users can now receive the following notifications for any scheduled Personal Room meetings that they host or are invited to:

  • Channel tab and Personal tab in-meeting notifications

  • Start and End meeting notifications in the channel conversation stream

  • Recording notifications

    • For hosts, they receive notifications in an individual chat with a bot when the meeting has been scheduled in the Personaltab, when the recording is ready.

    • For everyone, in the Channel, when the meeting has been shared in the Channel tab, the notification appears in the channel conversation stream.

Cisco Webex Meetings 40.4 for iOS and Android


See the Cisco Webex Meetings Mobile App Resources for more info on the Webex Meetings mobile app.

Smart Meetings for the Webex Meetings Mobile App

The mobile app now detects whether a device’s battery is going to run out prior to an active meeting’s scheduled end time, and proactively offers to take the user into Audio-only mode to save their battery usage.

People Insights Support

Mobile users can now see their People Insights within the app itself, instead of being redirected to a mobile browser to see the information. This allows for a more seamless and embedded experience for People Insights while on the mobile app.


The People Insights widget support isn’t available for FedRAMP-authorized Webex offerings

In-App Settings to Edit Guest View Credentials

Mobile app users without host accounts can now edit their Guest View name and email directly from their in-app settings. This makes it easier for guest users to discover how to alter their name and email before a meeting begins.

Additional Multiple Languages Support into Meetings

Mobile users will now get additional language support (Polish, Romanian, Hungarian, Czech), with their device language settings similar to our other language support.

Fast Mute in Low-Network Conditions with VoIP Audio

Even under low network conditions, the mobile Mute button will mute the audio immediately while the user is connected to VoIP audio.

Cisco Webex Meetings 40.4 for iOS

See the Cisco Webex Meetings Mobile App Resources for more info on the Webex Meetings mobile app.

iPhone/iPad Official Bluetooth Keyboard Support

Mobile users are now able to officially use Bluetooth keyboards with their iPhones and iPads.

iPhone/iPad Keyboard Spacebar Support for Mute/Unmute

Mobile users can now press the spacebar on their Bluetooth keyboard to easily mute or unmute themselves on their iPhones and iPads. This function is automatically disabled while the mobile user is typing in chat or Q&A.

iPad Multi-Task Layout/UE Optimizations

When using Webex Meetings in split screen mode, iPad users will see layout and visual optimizations.

Pin Participants to the Video Panel

Mobile hosts and presenters can now pin a specific attendee’s video for all participants to view by double-tapping the video. If a host or presenter hasn’t pinned a video, attendees can also pin a video for their own display.

MDM Support for Telehealth Patients

Mobile users with MDM can now have their sign-in credentials entered automatically on mobile devices when they are cleared after use. This allows easier access to Personal Rooms and is especially useful for Telehealth patients that need to host sessions and allow multiple doctors or nurses to enter and exit the virtual meeting.

Customers who rely heavily on iPhones and iPads for multi-user scenarios in a common physical environment can now leverage their MDM to automatically sign in and use a Personal Room with shared credentials. For example, patients sitting in a patient room can easily launch a virtual session (e.g., company.webex.com/meet/patientroom12), which can then be visited by multiple doctors and nurses. Once they finish their visit, the physical room is sanitized, the device is wiped, and then the next patient can come in to launch a brand-new session using the same account.

For more information on making Telehealth visits easy and safe, see Use Managed Mobile Devices for Personal Room Meetings.

Ford SYNC 3 Improvements

Users on Ford SYNC 3 can now see the active speaker’s name (not the actual active speaker) from their car dashboard while attending a meeting. This way, users joining from their car can find out who’s talking without taking out their phone.

Microsoft Office 365 Advanced Threat Protection (ATP) Safe Link Support

iOS users who use Microsoft ATP safe links to protect their users from malicious email links can now still cross-launch into a Webex meeting from an email invitation. Previously, safe links would prevent them from doing this. This way, users who rely on safe links now have a seamless join experience into meetings.

For more info on ATP safe links, see the Microsoft website and search for
ATP safe links.

Virtual Background Support for Trainings and Events

Training and event presenters are now able to leverage the virtual background and blur background feature, if they attend from their iPhone or iPad. Now you can remove or hide distracting elements from your training or event.

Cisco Webex Meetings 40.4 for Android

See the Cisco Webex Meetings Mobile App Resources for more info on the Webex Meetings mobile app.

Google Assistant and Google Home Scheduler Command Support

Android users can now use their Google Assistant and Google Home devices to schedule Webex meetings. For more details, see Use Voice Commands on Your Mobile Device.


This was previously a trial feature that we’re now releasing for all users.

Mobile users can now use Google Assistant voice commands to schedule meetings from their phones and Google Home devices, without physically interacting with their devices directly.

“List Commands” for Google Assistant

When users say, “Okay Google, talk to Webex,” our introductory phrase now includes a recommendation to say, “list commands.” Google Assistant will then list all the voice commands that are available to them. This new command is also going to be placed in the Guest View Tips and Tricks section, to better inform first-time users making it easier for new users to discover Google Assistant voice commands.

Training Breakout Support for Mobile Users on VoIP Only Audio

There was a previous limitation that mobile users who connected to VoIP only meetings couldn’t connect to a Webex Training breakout session. This gap has been addressed, and users can now join breakout sessions in VoIP only meetings allowing Android participants to attend breakout sessions independent of their audio join method.

Android Automatic Motion Setup Improvement

When users select Deny location permission and Don’t ask me again for the first time, but then enable automatic motion detection, Webex Meetings prompts a dialog with a settings button that launches the permissions dialog again.

Meeting List Source Selection Improvement

First time mobile users are going to be offered a way to set up additional third-party meeting sources when they navigate to their meeting list and no Webex meetings are found.

Remove Password and Share Meeting Information

To align with other apps and improve our security, we're no longer including the meeting password when users share the function to copy their meeting information. However, invited mobile attendees will continue to be able to join directly from their meeting invite link without having to enter their password.

Self Sign Webex for the Amazon App Store

We have enabled Self Sign Webex in the Amazon app store. Amazon app store users will have to uninstall Webex Meetings for Android and reinstall it for future upgrades.

New Minimum Version for Android Users

The minimum version for Webex Meetings for Android is now 39.11.0.239110292. Users with earlier versions will be prompted to upgrade.

WBS40.2

Announcements

The WBS40.2 update has important announcements, which can be reviewed in the Announcements for the Cisco Webex Meetings Suite.

Cisco Webex Meetings Desktop App Enhancements

Edge Audio Support for FedRAMP

Cisco is pleased to announce the availability of the Edge Audio service for FedRAMP customers. Now all the cost savings that have been available to Cisco Unified Communication Manager Customers is authorized to work with the Webex Meetings FedRAMP offer. This option is available in the Public Sector Flex plan.


This feature isn't available for Webex Meetings Online customers.

The "Look Who's Talking" Indicator is Always Enabled

Starting from the WBS39.11 update, users could look at the Participants panel to see which user is talking during a meeting.

Since we believe in a first-class user experience for all our users, we’re making the indicator a standard feature. If users can see the names of the meeting attendees, they should also be able to see when attendees are speaking.

This feature will automatically be enabled for all Webex sites. In addition, the ability to enable or disable this feature is going to be removed from the Custom Session Type screen.

SIP Video Devices in the Same Company Can Join Meetings Without PINs or Keys

Continuing from our feature where cloud-registered video devices could join meetings without PINs and keys, SIP video endpoints within the same company can now connect to meetings without being prompted for a host PIN or key.

With this update, regardless of if video devices are cloud-registered or on-premises, the join experience is simplified. This is especially beneficial for organizations that have both types of devices.

We believe that our customers’ meetings should be secure by default. To ensure that malicious users can’t join meetings while pretending to be you’re your company’s SIP video domain, complete the domain verification process as described in Add, Verify, and Claim Domains.


Only SIP TLS-based connections are supported with this feature. SIP TCP and H.323 connections aren’t supported.

After verifying your domain, ensure that your enterprise edge (such as Expressway-E) is configured with a TLS certificate whose Subject Alternative Name contains your SIP video domain. For customers who installed and configured Video Mesh Nodes, no further action is necessary, since they are already configured for secure connection to the Cisco Webex cloud.

This feature will be available for all customers by March 30, 2020. (We had previously announced the date of March 15, 2020, but this has been delayed.)

Cisco Webex Meetings WBS40.2 for iOS and Android

See the Cisco Webex Meetings Mobile App Resources for more info on the Webex Meetings mobile app.

Mobile Participant List and Search Improvements


It was previously announced that the participant list improvements would come with the WBS40.2 update. This feature has been delayed, and will come with a future update. Search improvements will still appear in the WBS40.2 update.

Mobile app participants are now grouped beneath a common video device whenever they’re joined and connected from the same conference room. Now, users can see who else is attending a meeting under a single video device.

Like the desktop app, users can also search for participants from a new search bar at the top of their participant list.


These improvements to the participant list aren’t available for FedRAMP-authorized Webex offerings.

Rotate Shared Images

Users who are sharing an image can now easily rotate it if the image is displaying incorrectly. This way, users don’t have to manually change the file itself.

"Meet Now" Improvements

Users with Meet Now meetings can now tap Return to Meeting on their meeting list to return to their meetings. This functionality is similar to scheduled Webex meetings and Personal Room meetings.

Cisco Webex Meetings WBS40.2 for iOS

See the Cisco Webex Meetings Mobile App Resources for more info on the Webex Meetings mobile app.

Siri Shortcut Improvements

Users now have a Siri Shortcuts field in their in-app settings, with start and join meeting recommendations and one-tap access to setting up a custom Siri shortcut.

Setting up Siri shortcuts was previously restricted for Apple users. With this change, we can give users much easier access to setting up their own custom Siri commands.

30 FPS Annotation Support

iOS users who are sharing content can now send annotations at 30 FPS. This smoother frame rate provides a better meeting and sharing experience.


Sharing content at 30 FPS isn’t available for FedRAMP-authorized Webex offerings.

Cisco Webex Meetings WBS40.2 for Android

See the Cisco Webex Meetings Mobile App Resources for more info on the Webex Meetings mobile app.

Toyota SmartDeviceLink (SDL) Support

Toyota drivers can soon experience Webex Meetings on their car dashboard without having to take out their phones. Mobile users with Toyota vehicles running SDL can now use Webex Meetings on Android devices to list and join meetings directly from their car dashboard. Once in the meeting, users can easily mute, unmute, and leave their meeting. This experience and platform is similar to our existing Ford Sync 3 integration.

The integration is going to be available on the:

  • 2020 and later Corolla

  • 2020 and later Corolla Touring

  • 2020 and later Corolla Sport

For more info on having a hands-free experience, see Use Voice Commands on Your Mobile Device.

For more info on SDL, see the SmartDeviceLink website and search for Toyota Corolla.

Samsung Bixby Voice Command Integration

Samsung mobile users can now leverage Bixby voice commands to join scheduled Webex meetings and Personal Room meetings. For more info on using voice commands, see Use Voice Commands on Your Mobile Device.


This feature was previously announced with the 40.2 update but is being delayed and will come with a future update.

Microsoft Office 365 Advanced Threat Protection (ATP) Safe Link Support

Android users who use Microsoft ATP safe links to protect their users from malicious email links can now still cross-launch into a Webex meeting from an email invitation. Previously, safe links would prevent them from doing this. This way, users who rely on safe links now have a seamless join experience into meetings.

For more info on ATP safe links, see the Microsoft website and search for ATP safe links.

Cisco Webex Meetings for Slack


Webex Meetings integrations with Slack aren’t available for FedRAMP-authorized Webex offerings.

Hosts can Share Recordings with Others Through Direct Messages

Webex Meetings hosts who recorded a meeting in Slack can now share the recording with individuals who aren’t in their channel. When they click Share for a recording in their recording list, they can search for a specific person to share the recording with.

Feedback from Users

Webex Meetings users in Slack can now provide feedback about Webex Meetings by entering the following command: /webexhelp feedback

Users can select a feedback type to either request new features or provide comments about current features.

Cisco Webex Meetings for Zendesk


Webex Meetings integrations with Zendesk aren’t available for FedRAMP-authorized Webex offerings.

Schedule Personal Room Meetings

Webex Meetings users in Zendesk who are assigned a support ticket can now:

  • Start an instant Personal Room meeting

  • Schedule a Personal Room meeting with a topic

  • Cancel a Personal Room meeting

These functions can be performed in a side bar in Zendesk.

When a user schedules, starts, or cancels the Webex meeting, the ticket submitter will be notified through a post in Zendesk and a public conversation note. The notification contains a meeting link for the submitter to easily join the meeting.

The notification contains the:

  • Meeting topic

  • Meeting date and time

  • Meeting duration

  • Meeting link

Cisco Webex Meetings for Google

Cisco Webex for G Suite Now Available

A new version of Cisco Webex for Google Calendar has been released and is now available in the G Suite Marketplace. It works with both Google Calendar and Gmail by using the new G Suite framework, where users can edit Webex meeting options before sending out the invite. They can also pick up an email thread from Gmail, and schedule Webex meetings from the right side panel.

We strongly recommend that IT administrators go to the Google administrator portal and grant new scopes to provide organization-wide permission, otherwise users will be asked to grant new permissions when they try to schedule Webex meetings like before.

WBS40.1

Announcements

The WBS40.1 update has important announcements, which can be reviewed in the Announcements for the Cisco Webex Meetings Suite.

Cisco Webex Meetings Desktop App Enhancements

Reduced Muffled Audio Under Noisy Meeting Settings

Audio from an active speaker who has background noise is now less muffled to other meeting participants. We've improved our noise detection and suppression algorithms to ensure that the active speaker's voice isn't negatively impacted when there's background noise.


These improvements are evident when the active speaker is using the desktop app.

This feature is an extension of the improvements we made in prior updates where background noise was detected and better handled by video devices.

Recording Disclaimers Presented to Everyone Accessing a Recording

When recording disclaimers are enabled on a Webex site, all users are presented with a recording disclaimer. Everyone, including the owner, must accept the disclaimer in order to access the meeting or event recording in MP4 and ARF formats.


This feature is only available if a site administrator enables disclaimers for recordings and uploads a disclaimer in Webex Site Administration.

As of the WBS39.11 update, the disclaimer was presented to owners of event recordings. Now, this disclaimer appears for both meetings and events.


If a user doesn't accept the disclaimer, they can't access the recording.

This feature was previously announced for meeting recordings with the WBS39.11 update but is going to be included in WBS40.1.

Dual-Tone Multi-Frequency (DTMF) Support in Personal Room Meetings

We now support the full suite of DTMF controls in Webex Personal Room meetings.

For meeting hosts, the following commands are available:

  • *0 for Tech Support (if CCA-SP is enabled)

  • *5 to lock or unlock a meeting

  • *6 to mute or unmute yourself

  • ## to mute everyone

  • 99 to unmute everyone

  • *# to play a participant count

For all meeting attendees, the following commands are available:

  • *0 for Tech Support (if CCA-SP is enabled)

  • *6 to mute or unmute yourself

  • *# to play a participant count


DTMF controls are for telephony audio participants only. Computer participants can't access this feature.

Cisco Webex Page Enhancements

Webex Meetings Help Widget in Modern View


This feature was previously announced for Webex sites with the WBS39.11 update but is going to be included in a later update.

There's now a new Webex Meetings Help widget on Webex site pages in Modern View! This feature allows users to perform custom searches, provides contextual articles from Cisco Webex Help Center, and displays new coach marks and tips for users.

The widget also allows users to perform custom searches for in-app help on Modern View pages.

Modern View Join Flow Improvements for Hosts

Hosts who aren't signed into their site or desktop app can start their meeting before the meeting start time through the email invitation cross-launch. In this scenario, the desktop app opens and hosts are prompted to sign in. If an attendee attempts this flow, they receive a warning message indicating that the meeting hasn't started yet.


Previously, it was announced that hosts could join meetings from the Meeting Details page. This has been changed to go through an email cross-launch instead.

Previously, hosts had to sign in to their Webex site or desktop app to connect to a meeting before its scheduled start time. Now, this new join flow is clearer, and meetings can be started right away.

Desktop App Installation Flow Improvement from Google Chrome and Mozilla Firefox

For first-time visitors using Google Chrome or Mozilla Firefox on Windows, browsers automatically download the desktop app.

After this download, when the user visits the Webex site again on the same browser, they're allowed to join meetings through the web app or manually download the desktop app again. Through this feature, browsers don't automatically download the Webex Meetings desktop app upon every visit or block certain users from joining their meeting.

This improvement matches the existing behavior for Mac desktops.

Show the Full Webex URL in the Location Field on Email Invitations

Previously, the Location field would only display a generic Webex site URL. We updated this URL to be the full Webex Meetings join URL, for easier cross-launching into a Webex meeting.

Updated Differentiated Services Code Point (DSCP) Markings for Web Traffic

We're updating our DSCP markings on packets sent from the Cisco Webex cloud to meeting apps, to align desktop and web apps for TCP- and UDP-based media traffic.

The following is a summary of the current markings and changes:

  • Desktop app (Windows and Mac)

    • UDP Audio: EF (previously AF-41)

    • UDP Video: AF-41

    • TCP Audio: EF

    • TCP Video: AF-41

  • Web app

    • UDP Audio: EF (previously none)

    • UDP Video: AF-41 (previously none)

    • TCP Audio: EF (previously none)

    • TCP Video: AF-41 (previously none)

Cisco Webex Meetings Desktop App optimized for Virtual Desktop Infrastructure (VDI) environments (Beta)

We’re excited to announce the Beta trials for the Cisco Webex Meetings desktop app that’s fully optimized for VDI environments. With this optimization, when your users attend a meeting in a VDI environment, Webex Meetings routes all audio and video streams directly between the thin client and the Webex Cloud without going through a hosted desktop. There’s no requirement for Cisco Unified Call Manager or Cisco Expressways to deploy and use this app.

The trials are available for VDI environments using Citrix XenDesktop 7.15 and above, Windows 10 hosted machines, and Windows 10 thin clients.

If you’re interested in a trial of this functionality, please reach out to your Cisco Collaboration Account Manager.

Cisco Webex Meetings WBS40.1 for iOS and Android

See the Cisco Webex Meetings Mobile App Resources for more info on the Webex Meetings mobile app.

Custom Disclaimer Support

Meeting attendees can now view customized disclaimers before joining the meeting. These disclaimers are set by site administrators of the meeting's Webex site. Mobile users can expect to be exposed to the same compliance disclaimers that desktop users see.

Simple Mode is now Audio-Only Mode

Simple mode is being renamed to Audio-only mode, with an updated icon to better identify the benefits of this feature. New mobile users can now more easily discover this feature while in a meeting.

For more info about Audio-only mode, see Interact During Meetings from a Mobile Device.

"Audio Device" Wording Improvement

We renamed the option to switch between Bluetooth devices, phone, and device speakers from Audio device to Switch Speaker/Mic. This way, users can easily tell how to switch their audio output during meetings.

Video Callback Wording Improvement

The function to manually enter a video address has been renamed to Enter a Video Address to make the feature easier to find.

Cisco Webex Meetings WBS40.1 for Android

See the Cisco Webex Meetings Mobile App Resources for more info on the Webex Meetings mobile app.

Support for Editing Recording Titles

Like for meeting hosts on iOS, meeting hosts on Android can now edit their recording titles and share changes with the attendees from that meeting.

Cisco Webex Meetings for Microsoft Teams


Webex Meetings integrations with Microsoft Teams aren't available for FedRAMP-authorized Webex offerings.

Attendee Invite Look Ahead for Enterprise Users

Webex Meetings hosts in Microsoft Teams now have a look ahead capability when adding attendees to their meeting invitations. The look ahead feature searches through all users in the organization, and when hosts type the first three letters of an attendee's name, that person's email appears to make the experience easier. If more than one attendee has the same three initials, then a list appears for the host to select the appropriate person.

This feature makes scheduling Webex meetings from Microsoft Teams even easier, further supporting a similar integration of Webex Meetings and Microsoft Teams.

Cisco Webex Meetings for Blackboard Learn


Webex Meetings integrations with Blackboard Learn aren't available for FedRAMP-authorized Webex offerings.

Webex Education Connector for Blackboard Learn

Webex Education Connector now includes Blackboard Learn as a supported Learning Management System. With this support, instructors can now:

  • Schedule meetings

  • Start and join meetings

  • View recordings for past meetings

  • Schedule office hours

  • Create teams and spaces

  • Collaborate (through messaging, calling, and file sharing) with students

Instructors and students can leverage Webex capabilities to collaborate with Blackboard Learn. With this feature, there's no need for them to go to a Webex site or download Webex Meetings.

Cisco Webex Meetings for Google

Improvements for the Cisco Webex Meetings Add-On for G Suite

A new version of the Webex Meetings add-on for G Suite will be available soon, and will work across Google Calendar and Gmail. The add-on will allow users to change more Webex meeting settings, such as the alternate host, audio type, and join before host time.

WBS39.11

Announcements

The WBS39.11 has important announcements, which can be reviewed in the Announcements for the Cisco Webex Meetings Suite.

Cisco Webex Meetings Desktop App Enhancements

Multiple Participants can Connect to the Same Video Device

If multiple people are in the same conference room, the desktop app now allows everyone to pair to the same Cisco cloud device and join the same Webex meeting. The first user who joins the meeting can control if the device is muted or unmuted in the audio and video connection dialog. Attendees who join that device afterwards aren’t automatically connected to audio, as the device is already connected to audio.

Easily see who's connected to which devices in the Participants panel. Users connected to the same device are also grouped under the device’s name, and each of them can disconnect from the device and connect to another one. The last person to disconnect from the device will remove it from the meeting.

We've also added a Search bar at the top of the Participants panel to quickly find a specific user.

Connect to Meetings Without Pressing 1

The option to connect to meetings without pressing 1 on your phone or video device when using Call Me or a Video System is now accessible in the preview window. This option can be seen in the Audio Connection and Connect to a device in-meeting menus.

Better use of Available Bandwidth for Smoother Video

Webex Meetings can now better utilize available bandwidth for transmitting video due to improvements we’ve made in the media engine.

In previous versions, network impairments in meetings would send extra video frames, including redundant frames for other resolutions, to participants and take away bandwidth from the video stream. With these frames now removed, users are going to experience higher video resolutions and frame rates when there’s less network resources. Users are also going see smoother video with less grainy images during meetings under bad network conditions.


We previously announced that improved bandwidth support would come with the WBS39.11 update. This feature has been delayed, and will come with a future update.

Reduce Freezing During High Frame Rate Sharing

Users with low to medium levels of packet loss will be less likely to see frozen video when presenters share high frame rate content. We've improved our media engine so that Webex Meetings can request recovery frames faster and more frequently when it detects quality issues.


We previously announced that reducing freezing during high frame rate sharing would come with the WBS39.11 update. This feature has been delayed, and will come with a future update.

Cisco Webex Page Enhancements

Desktop App Manual Download Access

Site administrators can now access both the Windows and Mac desktop app download links directly from the Downloads page of their Webex sites. Users who aren't site administrators only see the download for their OS on the Downloads page.

Cisco Webex Support

Support for High-Resolution Displays

Webex Support can now be used on high-resolution (above 1920x1080) displays!

Cisco Webex Meetings Web App 39.11

Participants Panel Enhancements

The Participants panel has been optimized so users can easily see who’s connected to which devices during a meeting. Users connected to the same device show grouped under the device’s name.

We've also added a Search bar at the top of the Participants panel to quickly find a specific user.

Web App In-Meeting Experience Changes when Joining Training Sessions

We’ve made some small adjustments to the web app in-meeting experience when joining a Webex training session. Now, the experience is like joining a meeting or event with the web app.

Cisco Webex Site Administration

Enable Short Video Addresses

Site administrators can now enable short video address formats in all their site’s applications and meeting invitations. The new video address formats are:

  • meeting_number@webex.com

  • personal_room_id.site_name@webex.com

Short video addresses are disabled by default. This setting is to give administrators time to update their Expressway configurations for the new @webex.com domain rules as outlined in the updated enterprise deployment guide. We recommend that you review your Expressway configurations to ensure that video addresses with the @webex.com domain can reach Webex using the DNS zones.

Video Mesh customers should note that calls using short video addresses don’t go through Video Mesh Nodes and connect to the cloud directly. If you’ve developed Video Mesh Nodes in your environment, we recommend that you keep this feature disabled to prevent unexpected direct connections to the cloud.

In addition, if your users are invited to another customer’s meeting and they have short video addresses enabled, those calls bypass Video Mesh Nodes and connect to the cloud directly. We plan to support Video Mesh nodes in a later update.


Enabling short video addresses isn’t available for FedRAMP-authorized Webex offerings.

This feature was previously announced with the WBS39.10 update but has been delayed and will come with the WBS39.11 update instead.

Enable Recording Disclaimers for Everyone Accessing a Recording

Site administrators can enable recording disclaimers to be displayed when someone views or downloads a recording. All users, including hosts, are presented with this disclaimer. Previously, hosts weren't presented with the disclaimer.

To access the meeting recording, users are required accept the terms of the disclaimer.


We previously announced that recording disclaimer support would come with the WBS39.11 update. This feature has been delayed, and will come with a future update.

Multi-Point Video Session Type Removed

In Site Administration, we're removing the unused multi-point video session type option from the custom session type window.

This option is no longer being used by Webex Meetings.

Cisco Webex Meetings WBS39.11 for Android

See the Cisco Webex Meetings Mobile App Resources for more info on the Webex Meetings mobile app.

Samsung Bixby Voice Command Support

Mobile users can now leverage Bixby voice commands to join scheduled Webex meetings and Personal Room meetings on Samsung smartphones and tablets.


We previously announced that Bixby support would come with the WBS39.11 update. This feature has been delayed, and will come with a future update.

Audio Switch Improvements

Users who are connected to a Bluetooth or wired headset can now easily switch to their device’s speaker or other audio options.

File Type Sharing Improvements

Users can now share Microsoft PowerPoint files during a meeting from their Microsoft OneDrive accounts.

Users can also share image files, and the following file types from Google Drive accounts:

  • .doc

  • .docx

  • .xls

  • .xlsx


We previously announced that file sharing improvements would come with the WBS39.11 update. This feature has been delayed, and will come with a future update.

Cisco Webex Meetings API

Introduction of the REST API

We’re modernizing or Webex Meetings API offering by introducing a brand-new set of RESTful APIs for our most common pre-meeting and recording functions. With this offering, customers and partners can develop Webex capabilities onto their own tools and platforms to perform important tasks such as:

  • Scheduling, listing, updating, and deleting meetings

  • Retrieving and deleting recordings


The REST API integrations can only be developed and deployed to Webex sites at this time. The ability to add and permit integrations from third-party developers is going to be made available in a future update.

All existing API integrations implemented through alternative protocols such as XMLAPI or URLAPI aren’t going away. There are no plans to deprecate our existing APIs, although we do encourage developers to try out our newest APIs, as many future features are going to be introduced in this space.

See Cisco Webex for Developers for more info on our new APIs.

To enable your Webex Meetings API content to be viewable at Cisco Webex for Developers, reach out to devsupport@webex.com.

Third-party integration whitelist and blacklist support are available for customers who don’t want their organization to be exposed to third-party integrations. For more info, sign in to Cisco Webex for Developers and see the guides in the navigation menu.

Cisco Webex Meetings for Slack


Webex Meetings integrations with Slack aren't available for FedRAMP-authorized Webex offerings.

In-Meeting Notifications for Scheduled Personal Room Meetings

Slack users now receive real-time Webex meeting statuses for ongoing meetings in a Slack channel. The notification shows the number of in-meeting participants. Previously, this status notification only supported regularly scheduled Webex meetings. Now, we’re supporting Personal Room meetings too!

The real-time notification includes the following:

  • Current meeting participants

  • If a meeting started or is about to start

  • If a meeting ended

Slack users can also join a meeting from the notification.

With this feature, Slack users can see Webex meeting statuses and easily join when they want, for a seamless experience between Slack and Webex Meetings!

Known Issue with the Webex Meetings for Slack Integration

Webex meeting reminders have a Start button for hosts and a Join button for attendees. However, there is a limitation within Slack for these Webex Meetings reminders. The following changes are going to be made until that end state is possible:

  • When meeting hosts schedule a Personal Room meeting, they don't see a Join button in their notification message. They only see a reminder of their upcoming meeting.

  • When a meeting is about to start, hosts and invitees get a reminder of that meeting and a message to let them know they can list their meetings to easily connect.

Cisco Webex Meetings for Microsoft


Webex Meetings integrations with Microsoft aren't available for FedRAMP-authorized Webex offerings.

Third-Party Connectors can Cancel and Edit Webex Meetings

Microsoft Flow users can now define custom connectors for Webex Meetings. When in a third-party app, if a user edits or cancels a Webex meeting, the meeting is updated in Webex Meetings too.

Output parameters to third-party apps include:

  • Meeting duration

  • Meeting start time

  • Meeting end time

  • Host key

  • Meeting link

  • Meeting topic

  • Meeting password

With this feature, users can create custom automated workflows that require inputs to Webex Meetings from third-party apps and provide outputs to other third-party apps.

In-Meeting Notifications in Microsoft Teams

Webex meeting hosts and attendees can now see a real-time status in their Webex Channel and Webex Personal tabs.

The status appears when a meeting starts, and shows the:

  • Meeting time elapsed

  • Number of attendees- users can hover over this number to see the names of the attendees

  • Join button

With this feature, users can get a glimpse of their upcoming meetings and easily join them for seamless integration between Microsoft Teams and Webex Meetings!

Personal Tab and Channel Tab Recordings List in Microsoft Teams

Webex meeting hosts in Microsoft Teams can see a list of their recordings from all the Webex sites that they’re a part of in the Personal and Channel tabs. They can select a recording and play it back directly from the list. The last ten recordings are displayed in the recording list.

For each recording, users can download the recording and see the:

  • Time created

  • Duration

  • Size

  • Format

Recording Notifications in Channels and Direct Messages

Webex meeting users in Microsoft Teams now receive a notification about Webex and Personal Room recordings that were scheduled in the Channel tab. If a host scheduled a Webex or Personal Room recording in their Personal tab, only they receive the notification.

The status card shoes the meeting title, date, and a Play Recording button.

With this feature, users are now alerted when their recordings are ready, and can easily play them when they want!

Internal Flag to Enable Silently Downloading Webex Meetings

Microsoft Teams users who are connecting to a Webex meeting from Microsoft Teams for the first time are now prompted to download the Webex Meetings app. If they already have the app installed, they aren’t prompted.

Users are also prompted if they don’t have the app installed and:

  • Click the join link from their notifications

  • Join or start a Personal Room or Webex meeting

  • One-click join a meeting

The prompt asks if a user would like to download the Webex Meetings app.


Downloading and installing the Webex Meetings app is required to connect to meetings. If a user clicks Cancel, they can't connect.

WBS39.10

For more info on the bugs that were resolved in this update, see the Open and Resolved Bugs for Latest Releases.

Cisco Webex Meetings Desktop Application Enhancements

Enterprise Live Streaming from Webex Meetings (Beta)


Users with desktop apps older than WBS39.10 see the older product name for IBM live streaming. It was previously referred to as IBM Cloud Video.

More businesses are leveraging the power of video to engage with large audiences, like in corporate townhalls, executive webcasts, and trainings. Webex Meetings now allows users to stream the meetings to Enterprise Video Platforms from Cisco partners VBrick and IBM.

With native VBrick Rev and IBM Video Streaming integrations, users can easily deliver live video and content to thousands of viewers from their meeting.


Administrators must enable streaming to IBM Video Streaming or VBrick Rev from Webex Site Administration or Webex Control Hub, and users must have valid accounts for IBM Video Streaming or VBrick to start streaming.

Site administrators can expect to see the new live streaming options in Webex Site Administration and Webex Control Hub on the following dates:

  • IBM Video Streaming- November 15, 2019

  • VBrick Rev - December 14, 2019

Enterprise live streaming isn't available for FedRAMP-authorized Webex offerings.

Enable a Mirror Effect in Self-View

Users can toggle the mirror effect from their preview window and self-view while in a meeting. See how you appear to other participants in the meeting, and gesture to things in your self-view without worrying about which direction to reach in. This way, sending video is a more natural and intuitive experience!


The mirror effect isn't available for FedRAMage-authorized Webex offerings.

Visual Enhancements to the Preview Window

We’ve made some small visual enhancements to the preview window to make it more obvious that you’re previewing your video before joining the meeting.


These changes to the preview window aren’t available for FedRAMP-authorized Webex offerings.

Recover Video Quality Faster After Network Issues

We've improved our algorithms for detecting and adapting to changing network conditions. Webex Meetings can now better recover from bandwidth congestion and packet loss conditions.

With these enhancements, users can expect to see that their video recovers to a higher resolution faster after congestion or packet loss. In previous updates, it would take a few minutes for video resolutions to improve. Now, this recovery is achieved in seconds!

Improved Audio Quality in Meetings with Video Systems and App Users

We've improved how Webex Meetings handles background noise when there are different devices and apps in the same meeting:

  • Reduce background noise from video systems- the Webex Meetings app can better detect background noise in the room, such as doors opening or chairs squeaking. This noise is reduced better than before, resulting in improved audio clarity during meetings.

  • Reduce voice suppression when there's noise coming from video systems- noise from video systems caused noise reduction and lowered speech volumes. We can now deliver better speech volume due to reduced voice suppression!

Separation of Productivity Tools and the Desktop App for Better Management

Cisco Webex Productivity Tools provides integrations with Microsoft Outlook, IBM Lotus Notes, and other applications. The Webex Meetings desktop app allows users to start and join the meetings quickly and easily.

With the availability of the Webex Meetings desktop app pre-meeting experience in the WBS39.1 update, we packaged Productivity Tools and the desktop app together so users could get integrations and the pre-meeting experience in a single install. This lets users schedule the meeting with the desktop app.

Beginning WBS39.10 we’re separating the install packages for the Productivity Tools and desktop app. There are two key reasons for this change:

  • Productivity Tools installation requires administrator rights on the desktop, while the desktop app doesn’t require administrator rights, and users can get it automatically when joining or starting a meeting. Separation of the install packages facilitates the automatic updates of the desktop app and keeps all users up to date, even if they don’t have administrator rights.

  • As customers move to Microsoft Office 365, and use the Office 365 add-in published in Microsoft AppSource, the Productivity Tools must be uninstalled without affecting the desktop app. A separate package for Productivity Tools allows this change.

What does this mean for your users?

There is no impact on your users if you don’t mass deploy the desktop app. With WBS39.10, your users will continue to automatically receive the desktop app and the Productivity Tools.

If you do mass deploy the desktop app, please note the following changes:

  • IT Administrators Must Mass Deploy both the Desktop App and the Productivity Tools to Retain Microsoft Office Integrations - Starting with the WBS39.10 update, IT administrators must deploy both the desktop app and the Productivity Tools to retain Microsoft Office integrations. Mass deployment of just the desktop app removes the previous version of Productivity Tools, and a newer version of Productivity Tools must be deployed to retain the Microsoft Office integration.

  • Separated Productivity Tools and desktop app packages are available on the Download page - users and administrators can see a new package available for the Productivity Tools and desktop app on the Downloads page of your Webex site. Any user requiring the Microsoft Office integrations must install the Productivity Tools package. The desktop app is automatically delivered when users start or join a meeting.

  • Renamed the “Automatically Update Desktop App when new versions are available” Setting to “Automatically Upgrade Webex Productivity Tools when new versions are available” - Webex Site Administration setting is renamed to Automatically Upgrade Webex Productivity Tools and only controls the automatic delivery of the Productivity Tools. When this setting is enabled, users receive a notification in apps that use Productivity Tools that an update is available. Users automatically receive the Productivity Tools update when they restart integrated apps. Disabling this setting disables notifications for the Productivity Tools update, and IT administrators must deploy the supported version of Productivity Tools on a regular basis.


    Additional integration settings were removed from the Webex Desktop Application page. See the "Cisco Webex Site Administration" section below for more information.

For more info on downloading and installing the Webex Meetings desktop app and Productivity Tools, see:

Upload Events Problem Reports to the Cloud

Mac users can easily upload problem reports to the Cisco Webex cloud during or after an event. This feature is available for Webex Meetings.


Uploading problem reports isn't available in FedRAMP-authorized Webex offerings.

Cisco Webex Page Enhancements

The "Share Recordings" Email has a Fresh, New Look!

When hosts share a Webex recording with users, they receive an updated and simplified Recording is Available for Viewing email. Viewers can go to the video playback to watch and download the video if allowed on the site.

Recording-Related Options Moved to a New "Recording" Tab

You can now easily confirm or change your recording preferences in Modern View!

A Recording tab was added to the Preferences page in Modern View. Here you can enable transcripts and confirm or choose a new recording layout for your video-centric recordings.


Transcripts and video-centric recordings must be enabled for your site for you to enable or disable these features.

The Recording tab and related options aren't available for FedRAMP-authorized Webex offerings.

"My Files" Renamed to "My Recordings" in Classic View

Under My Webex, the My Files page was renamed to My Recordings for clarity. The My Webex Files page was also renamed to My Recordings.

Updates to the "Trouble Accessing Your Account" Links

In Classic View, users can go to Support > Help > Trouble Accessing Your Account to access links that help recover their account's username and password. These links have been updates so that users can quickly retrieve their account information and connect to meetings.

Audio and Video Session Type Settings for Personal Room Meetings

Modern View users can now apply their audio and video preferences to Personal Room meetings. With this update, Personal Room meetings use the same settings as scheduled Webex meetings:

  • If a user has set their Modern View preferences, Personal Room meetings use those settings.

  • If a user has never set their preferences, Webex Meetings retrieves the settings from a user-defined standard meeting template.

  • If there's no site-level standard meeting template, Webex Meetings retrieves the settings from the system-level default template and settings.

The following settings are applicable to Personal Room meetings:

  • Scheduling

    • Meeting type

  • Audio and Video

    • Audio connection type

    • Display toll-free number

    • Display global call-in number to attendees

    • Enable teleconference CLI authentication when participants call in

    • Integrated VoIP

    • Attendees call in

    • Attendees receive call back (call-in is also available)

    • Allow access to teleconference via global numbers

    • Entry and exit tone

Microsoft Office 365 Calendar Synchronization

Modern View users can configure their meeting list to call the Office 365 API to add Office 365 Webex meetings into their browser meeting list. Any duplicates that Webex Meetings finds are merged.

Site administrators can also enable and disable this feature at an individual and organizational level. By default, synchronizing with the Office 365 calendar is disabled.


If individual and organization-level authorizations don't exist for a Webex site, browser pages don't list Office 365 calendar entries.

Meetings Registration Support in Modern View

Modern View hosts can add registration requirements to the meetings that they schedule, like in Classic View.


The registration experience that invitees use matches the current experience from Classic View.

Modern View Access to Attendee and Meeting Privileges

Users who schedule their meetings in Modern View can now access attendee and meeting privileges while scheduling, like in Classic View.

Attendee privileges include:

  • Saving meeting files

  • Printing meeting files

  • Annotating shared content

  • Viewing the participants list

  • Viewing video thumbnails of other participants

  • Controlling the app with a web browser or remote desktop

  • Viewing meeting documents

  • Viewing meeting pages

  • Privately contacting the operator

  • Chatting with the host, presenter, and other participants

Meeting privileges include:

  • Chatting with other meeting participants

  • Enabling sending video during the meeting

  • Notes during meetings

  • Closed captioning during meetings

  • File transfers during meetings

  • Sharing rich media content

"Join Before Host" and "Account Required" Options Moved to the Main Scheduler

The Join Before Host and Account Required options in the Modern View Preferences page have been moved to the main scheduler options. Hosts can now enable and disable these options while scheduling meetings.

Retirement of Post-Meeting Landing Page lp.webex.com

Enterprise customers are no longer going to see the promotional marketing page after starting a meeting. Instead, they're taken to either:

  • The Meeting Details Page, if they're using the new and simplified join flow

  • A generic Thank You for Using Webex page if they aren't using the new and simplified join flow

Hosts who previously configured a custom URL for the post-meeting experience are still going to be navigated to that custom URL after the meeting ends.

Google and Microsoft Office 365 Download Links

On the Downloads page, users can access the stores for the Google and Office 365 plugin installations. If a site administrator previously configured a custom URL for the Downloads page, users are still taken to that custom URL, without seeing this page.


It was previously announced that site administrators could disable Google and Office 365 downloads so that this content doesn't appear on the Downloads page. This is not actually the case, as the options can't be disabled.

Meeting Number Join Improvement for Guests

When guests enter the meeting number in the guest page through the Enter Meeting Information field, Webex Meetings takes them to the Meeting Details Page. Here, they can easily view the details and choose whether to join through the desktop app or web app. This new flow replaces the old one of immediately taking users directly to the meeting.

Webex Support for the Google .new Domain

With the WBS39.9.2 update, users could use the .new domain as a shortcut to start Personal Room meetings! Just type webex.new, letsmeet.new, or mymeet.new on your browser to start your Personal Room.


Users must be signed in to the desktop app to experience the full convenience of this new feature.

Support for the .new domain isn't available for FedRAMP-authorized Webex offerings.

Cisco Webex Site Administration

Mandatory Password Enforcement

The most effective step to strengthen the security of your meetings is to create a strong password. Passwords protect against unauthorized attendance, so only users with access to the password can join the meeting.

Starting from Jan. 10, 2020, all latest Webex sites are going to be configured to automatically add passwords for any new meetings, events, or training sessions. Lockdown sites aren't affected.

Password enforcement doesn’t affect the meeting join experience of attendees. Participants can easily join a meeting by clicking on the URL in the meeting invitation through email or through the Webex Meetings mobile app, without requiring passwords. Users who enter the meeting number on the web page to join a meeting are required to enter passwords.

For more info about password enforcement, see Password Enforcement for Webex Meetings, Events, and Training Sessions.


Password enforcement is only available for meetings scheduled after Jan. 10, 2020.

Cisco won’t enforce password requirements for attendees dialing in to the meeting through a phone or video device. We highly recommend that administrators configure their sites to require passwords for attendees joining through phones or video devices as well.

To support this change, with the WBS39.10 update, site administrators can’t disable passwords for meetings, events and training sessions if their site has enabled passwords for them.

Enable Short Video Addresses

Site administrators can now enable short video address formats in all their site's applications and meeting invitations. The new video address formats are:

  • meeting_number@webex.com

  • personal_room_id.site_name@webex.com

Short video addresses are disabled by default. This setting is to give administrators time to update their Expressway configurations for the new @webex.com domain rules as outlined in the updated enterprise deployment guide. We recommend that you review your Expressway configurations to ensure that video addresses with the @webex.com domain can reach Webex using the DNS zones.

Video Mesh customers should note that calls using short video addresses don’t go through Video Mesh Nodes and connect to the cloud directly. If you’ve developed Video Mesh Nodes in your environment, we recommend that you keep this feature disabled to prevent unexpected direct connections to the cloud.

In addition, if your users are invited to another customer’s meeting and they have short video addresses enabled, those calls bypass Video Mesh Nodes and connect to the cloud directly. We plan to support Video Mesh nodes in a later update.


Enabling short video addresses isn't available for FedRAMP-authorized Webex offerings.

It was previously announced that this feature would be available starting in the WBS39.10 update. However, it will be delayed and become available in the WBS39.11 update.

Changes to Integration Settings

With the WBS39.10 update, integration settings for apps such as Microsoft Office and IBM Lotus Notes are going to be changed:

  • Manually installing the Webex Meetings desktop app installs all integrations for integrated apps that are currently on the device.

  • IT administrators can control integration features through parameters listed in the mass deployment guide.

  • For Microsoft Outlook, users can enable or disable the integration by going to File > Manage COM Add-Ins.

Use Retention Policies to Manage Meeting Recordings

Users on Webex sites that are linked or managed with Webex Control Hub can apply retention policies defined in Control Hub to their meeting recordings. Previously, only Webex sites managed in Webex Site Administration could use the Support Recording Auto-Deletion Policy feature. This way, site administrators can configure the number of recording retention days before a recording is permanently deleted from a site.


It was previously announced that this feature would be available starting in the WBS39.10 update. However, it will be delayed and become available in a future update.

Manage "Join with Video Systems" in User Privileges


This feature was previously announced for the WBS39.10 update, but is being delayed for a future update.

Joining meetings using video systems has been a core part of Webex Meetings for a long time. With these updates in Control Hub, it's easier to manage these capabilities for your users:

  • Manage users' abilities to join through video systems is now done through the User Privileges section instead of the Services Enabled window.

  • Webex Collaboration Meeting Rooms were removed from the subscription summary page, since joining meetings using video systems is part of the core product and not a licensed feature.

  • Webex Collaboration Meeting Rooms were removed from the service auto-assignment template. When you create new users, their meetings are automatically enabled with video system access.

  • The user export CSV file doesn't contain the Webex CMR column anymore. These column values are also no longer applied when importing a CSV file.

  • Administrators can continue to bulk manage users' ability to have video systems enabled through the Bulk Manage feature in the site-level settings.

Webex Control Hub Analytics Page Revamp

With the WBS39.10 update, there are new meetings analytics insights added with out user interface revamp! Users can expect to see:

  • Top used key performance indicators at the top of the screen, including:

    • Average meetings per host

    • Total unique hosts

    • Total meeting minutes

    • Average minutes per meeting

    • Total participants

    • Average participants per meeting

    • Meetings which leveraged video

    • Percentage of meetings which leveraged video

  • New charts to see information about

    • Meeting join type breakdowns and trands

    • Richer video insights based on participants, meetings, and percentage spent sending video

    • Top and bottom Webex users

    • Location usage

  • Date selectors and date range displays for clarity

  • More modern interfaces and richer visuals

  • Report generators with reports that administrators can customize based on set parameters


Updates to the meeting Analytics page isn't available for FedRAMP-authorized Webex offerings.

Getting Access to a Site's Analytics and Troubleshooting Just Got Easier

Linking Webex sites with Cisco Webex Control Hub is the bridge for administrators to see detailed usage insights and troubleshooting info for their sites. Linking a site attaches it to an existing organization or creates a new organization in Control Hub for administrators to view and manage site info.

We previously announced with the WBS39.7 update that customers can easily link their site with Control Hub by selecting a target organization in Site Administration. Our algorithms suggest the target organization by looking at attributes such as an administrator’s emails and the site’s licensing info with Cisco.

We put this feature on hold earlier. Now, we are enabling this feature in phases. Site administrators can see this functionality in Site Administration before Dec. 15, 2019. For more information refer to Cisco Webex Sites to Control Hub 2.0

Experience the power of Analytics and Troubleshooting by linking your Webex site to a Control Hub organization!

Cisco Webex Meetings WBS39.10 for iOS and Android

See the Cisco Webex Meetings Mobile App Resources for more info on the Webex Meetings mobile app.

Mobile Device Management (MDM) Appconfig Support

Site administrators can now take advantage of MDM solutions to set and manage key functions for their users' Webex Meetings mobile apps.

Several configurations that MDM managers can set include:

  • Requiring mobile users to sign in to a specific SSO site

  • Enabling or disabling app notifications

  • Enabling or disabling camera access

  • Setting up the mobile meeting calendaring source (such as Webex servers, calendar scraping, and Office 365)

  • Enabling or disabling device pairing

Cisco Webex Meetings WBS39.10 for iOS

See the Cisco Webex Meetings Mobile App Resources for more info on the Webex Meetings mobile app.

iPadOS Support

Users can now officially use Webex Meetings on the latest iPad OS, iPadOS 13.1.3, with no need to revert to a previous version of Webex Meetings.


Opening the Webex Meetings mobile app from the iPadOS calendar or Safari browser while using desktop mode isn't supported.

End of iOS 9.0 Support

We're officially discontinuing iOS 9.0 support. Existing users can still use their existing mobile apps, but can't upgrade their apps if they're still on a device running iOS 9.0.

Mute while Annotating Support

Users can now mute and unmute themselves when sharing content, viewing shared content, or annotating shared content, like in Webex Meetings for Android.

Dual Camera Support

Users can now share live content through their device's back camera while remaining as a video participant through their device's front camera.

Cisco Webex Meetings WBS39.10 for Android

See the Cisco Webex Meetings Mobile App Resources for more info on the Webex Meetings mobile app.

Dual Screen Mode for Samsung DeX

Users can continue to multitask on their Samsung phone while attending a Webex meeting from their monitor that’s connected through Samsung DeX mode. Users can use Webex Meetings from either their mobile or desktop screens and share content from either screen as well.

Dual screen mode is supported on the following devices:

  • Galaxy S8

  • Galaxy S8+

  • Galaxy S8 Active

  • Galaxy S9

  • Galaxy S9+

  • Galaxy Note9

  • Galaxy Tab S4

  • Galaxy S10e

  • Galaxy S10

  • Galaxy S10+

Google Assistant Scheduler Support

Users can now use voice commands to schedule Webex meetings with Google Assistant.

Automatically Connect to Video Devices

Users can now enable and disable automatic connection with video devices, like in Webex Meetings for iOS.

Share Pictures from a Device's Files

Users can now share any image files directly from their device's local file system. These files aren't transferred or stored within the Webex Meetings app or uploaded to our servers.

Simple Mode Support

Users can now enable Simple mode, where users can save their device's battery by simplifying the meeting experience. The core Mute function is still available while using Simple mode. This mode also automatically turns off sending video and sharing, allowing for more reduced battery usage.

The app can also automatically enable Simple mode if it detects that the device is moving faster than 25 miles per hour. For example, if a user is driving while in a meeting, Webex Meetings detects the device's movement and enables Simple mode. This setting ensures that users aren't distracted while meeting on the go.


Users can disable automatic motion detection in their app's settings.

Third-Party Integrations

Cisco Webex Meetings for Slack

Webex Meetings integrations with Slack aren't available for FedRAMP-authorized Webex offerings.

Slack doesn't support accounts on the meetings.webex.com or meetingsln.webex.com domains.

Update Slack User Statuses

Slack users can see when other users are attending a Webex meeting in real time. When a user is in a meeting, there's an indicator next to their name, and shows that they're In a Webex meeting.


This feature is only available for paid Slack accounts.

Hosts can List Recordings and Play or Share them in a Channel

Hosts can use the common /webex recordings to list their last ten recordings. For each recording, the following information is available:

  • Meeting title

  • Date and start time

  • Meeting duration

  • Play Recording button

  • Share Recording button

Sharing a recording shares it to the channel that the meeting was in.

Scheduled Meeting Reminders in the Channel

Meeting hosts and attendees can receive a reminder in the channel conversation stream for a meeting and see how many minutes there are until a meeting.

Launch a Personal Room Meeting Through the Call Button

Users with a Personal Room configured can start a Personal Room meeting by clicking on the Call button.

Cisco Webex Meetings for Microsoft Teams


Webex Meetings integrations with Microsoft aren't available for FedRAMP-authorized Webex offerings.

Channel Tab Updates

Meeting hosts in Microsoft Teams can invite all channel members by default when scheduling a meeting in the Channel tab. Other users outside of the Channel tab can also be invited.

Real time end-of-meeting notifications are also now posted in the Channel tab.

Users also see all their meetings listed in their calendar. Meetings that were scheduled in the channel that they're in are highlighted with a star icon.

WBS39.9.1

A maintenance patch has been applied to the WBS39.9.1 desktop app update. This patch requires users to upgrade their current app version. This upgrade is automatic, and is applied the first time a user hosts or joins a meeting on the site.

Based on feedback received on our Fastest Webex Meetings Join Experience that was delivered in the WBS39.8 update, this maintenance patch includes minor adjustments to help users enjoy the experience even more. The changes are as follows:

  • The join meeting dialog shows new text for joining using a video device. It also shows a tool tip when users hover over Use Video System.

  • Users who see the Join Meeting dialog for the first time see an option to walk through the dialog.

  • Users see a tool tip when they change their audio or video status. These tool tips also appear larger.

Cisco now publishes monthly maintenance and upgrade schedules for all clusters.

WBS39.9

Cisco Webex Meetings

The "Recording is Ready" Email has a Fresh, New Look!

When your Webex recordings become available, you now receive an updated and simplified email. Viewers are now directed to the video playback in Modern View on their Webex site.


This email template update isn't available for FedRAMP-authorized Webex offerings.

Create Transcripts Option in Modern View

Users can now enable recording transcripts for all their future cloud-based MP4 meeting recordings.

After signing in to their Webex site, users can go to Preferences > Scheduling > Recording transcripts. Check the check box to receive transcripts, and uncheck the check box so transcripts aren't created for recordings.

See Set Scheduling Preferences in Modern View in Cisco Webex Meetings for more info on setting scheduling preferences.


This setting only appears if a Webex site has transcripts enabled. Transcripts are only available in English.

The option to create transcripts isn't available for FedRAMP-authorized Webex offerings.

Change the Default Layout for Video-Centric Recordings

What's not to love about video-centric MP4 recordings? They're smaller in size, process faster, and have superior quality compared to standard MP4 recordings. And now you can choose your favorite layout for your recordings!

Previously, video-centric recordings offered one layout. Now, there's three recording layouts available:

  • Video thumbnails view: When content is being shared, viewers see the shared content in the meeting window. When content isn't being shared, viewers see video of the active speaker in the meeting window. In both cases, viewers see up to five speaker thumbnails on top of the meeting window. Video thumbnails view was previously the only layout for video-centric recordings.

  • Active speaker view: When content is being shared, viewers see a single thumbnail of the active speaker in the upper right corner of the screen. When content isn't being shared, viewers see video of the active speaker in the meeting window.

  • Content-only view: When content is being shared, viewers see the shared content in the meeting window. Since speakers won't be captured in the recording, video thumbnails aren't shown. When content isn't being shared, viewers see a black screen.

To confirm or change the default recording layout, sign in to a Webex site, and from Modern View, go to Preferences > Scheduling > Recording view, and choose a recording layout. This layout applies to all future recorded Webex meetings and events.


Video-centric recordings and layouts only apply to NBR (cloud) MP4 recordings for meetings and events, for streaming playback and downloading videos. The recording view setting isn't available for local or standard NBR (cloud) MP4 recordings. This recording view preference only applies to meetings that a user is the host of.

See Select the Screen Layout for Recordings in Webex Meetings and Webex Events for more info on selecting layouts for video-centric recordings.

Tracking Code Reminder Support in the Modern View Scheduler

Site administrators can now require hosts to select a tracking code when scheduling a meeting in Modern View. Tracking codes are created and managed by site administrators.

Host schedulers can also enable notification emails for meetings that they schedule.

See Schedule a Cisco Webex Meeting in Modern View for more info on scheduling meetings.

Early Access: Faster and Easier Meeting Join with Short Video Addresses

We're excited to announce early access for our short video address feature! Users can now join meetings faster with a shorter, common video address format. And the best part: existing scheduled meetings aren't affected, because we have full backwards compatibility. The longer video address format can still be used, as we know that users have meeting invites with the longer format on other calendars.

With this update, users can call meeting_number@webex.com to join meetings. This and the old meeting_number@site_name.webex.com formats work, but the shorter format is easier to remember and use. Users also don't need to know the site name for a Webex meeting or event to join! Meetings with Personal Room IDs can be joined too, by calling personal_room_id.site_name@webex.com.

Short video addresses also allow network administrators to maintain global routing rules for @webex.com domains on their call control and firewall traversal components, instead of creating site-specific ones.

Lastly, if any attendees with Skype for Business apps are joining meetings, they can use the SIP video address in the invite, instead of using a constructed Skype for Business video address.

See Short Video Address Format for Webex Meetings and Events for more info on the new short video address format.


With the WBS39.9 update, Video Mesh users are advised to continue using the longer format with meeting_number@site_name.webex.com, since short format calling results in the call bypassing Video Mesh nodes. This is going to be fully addressed when short video addresses are generally available in future updates.

This feature isn't enabled by default. Administrators can submit a provisioning request to partner administrators, Cisco Support, or CSM to enable it for their sites. This might be useful if administrators want to validate the new behavior on example-test.webex.com, but want to keep the day-to-day meetings unaffected on example.webex.com.

Early access for short video addresses isn't available for FedRAMP-authorized Webex offerings.

Use TCP/5004 for Media when UDP Isn't Available

As part of our media quality improvements initiative, we're adding an alternate port to use when media transmission over the UDP/9000 port is blocked.

In the past, when the UDP/9000 port was blocked, we'd fall back to TLS/443, which would have double-encryption on the media flow. RTP media payload packets and the TLS tunnel setup over port 443 would both be encrypted.

With this update, for networks where the UDP/9000 port isn't open or available, Webex Meetings desktop apps now attempts to use TCP/5004 to send encrypted RTP media packets before falling back to TLS/443.

With this approach, users:

  • Have a shared media port profile across their Webex Devices, Webex Meetings, and Webex Teams. One profile is only be used on their firewall.

  • Avoid double-encryption performance penalties.

  • Avoid traffic shaping that can occur on port 443 for regular web traffic.


This feature applies to both the Webex Meetings desktop and web apps.

It was previously announced that this feature would be available starting in the WBS39.9 update. However, it will be delayed and become available in a future release.

Improved Media Downlink Performance with TCP Connections

Media performance is improved in networks where the Webex Meetings desktop app can only negotiate TCP ports for connectivity.

In general, users should expect higher resolutions and frame rates in videos, compared to previous versions of Webex Meetings.

Disable Sharing from Webex Meetings in Video Device-Enabled Meetings

Users used to be required to enable desktop or application sharing in their session type configuration for video device-enabled meetings. If all application and desktop sharing custom session type attributes were disabled, video devices weren't able to join meetings.

With this feature, video devices can now join these meetings. However, even though a user on a video device can share content, Webex Meetings users can't see this content. Other users on video devices, though, can see this content.

We plan to improve this behavior in future updates, where administrators can set sharing policies for video devices separately in custom session types.


Disabling sharing isn't available for FedRAMP-authorized Webex offerings.

Webex Teams Users Can Admit Webex Meetings Users Into Their Personal Room

Webex Teams users can now let in unauthenticated users waiting in their Personal Room lobby. Site administrators can prevent unauthenticated attendees from entering into an open Personal Room. In this configuration, unauthenticated users are blocked into a Personal Room lobby, even when the room is open. Previously, Webex Teams users didn't see notifications for these users in the lobby.


This security option isn't available for FedRAMP-authorized Webex offerings.

Allow Video-Device Enabled Meeting Hosts to Schedule "Other" and "None" in Audio Option Meetings

Users can now use non-integrated audio teleconferencing for Webex Teams and video device-enabled meetings that are supported by their service site. To use this feature for Webex Teams, sites must be managed in or linked to Webex Control Hub.

See Schedule a Cisco Webex Meeting in Modern View for more info on scheduling meetings.


This audio option selection isn't available for FedRAMP-authorized Webex offerings.

Cisco Webex Meetings and Cisco Webex Events

Host Can Turn Off Participants' Video and Switch Video Lock

During meetings and events, hosts can now turn off a participant's video. From the Participants panel, the host can right-click on a particular user and select Turn Off Video to turn off that user's video stream. The panelist can turn their video back on when ready.

If the main video window is locked on a particular user, hosts or presenters can also switch seamlessly to lock on a different participant, without having to unlock the video first.

Cisco Webex Events

Upload Size Limit

Users who upload Webex Events course material while scheduling events can only upload files smaller than 200MB. Executable file types can't be uploaded as course material. These file types include:

  • .exe

  • .sh

  • .msi

  • .bat

Cisco Webex Training

Accessibility and Screen Reader Bug Fixes

We fixed several issues in Webex Training where users couldn't properly use screen reader software. For a full list of bug fixes, see the Cisco Webex Meetings Accessibility Improvements.

Upload Size Limit

Users who upload Webex Training course material while scheduling events can only upload files smaller than 200MB. Executable file types can't be uploaded as course training material. These file types include:

  • .exe

  • .sh

  • .msi

  • .bat

See Schedule a Cisco Webex Training Session for more info on scheduling training sessions.

Cisco Webex Meetings for Slack


Webex Meetings integrations with Slack aren't available for FedRAMP-authorized Webex offerings.

Localization Enhancements

Slack users can select Portuguese, Spanish (Latin America), and English (UK) with the Webex Meetings integration.

Integrate with Meeting and Call Notifications for Personal Room Meetings

When a Slack user starts a Personal Room meeting, they now receive notifications within the Slack conversation stream when the meeting starts and ends. Status cards are also be updated to show when participants join or leave the meeting.

Schedule Webex Meetings Using Command Lines

Slack users can now schedule a Webex meeting by using the following command:

/webexschedule [myroom] <today/tomorrow><hh:mmAM/PM>

For example, to schedule a Webex meeting today at 10 a.m., you would use: /webexschedule today 10:00AM.

If the myroom element is included, a meeting is scheduled in your Personal Room. For example, to schedule a Personal Room meeting tomorrow at 3 p.m., you would use: /webexschedule myroom tomorrow 3:00PM.

Start Meeting Button for Meetings Scheduled Within Ten Minutes

Webex meeting hosts within Slack now have a Start Meeting button appear privately in their Slack conversation stream if the meeting is scheduled within the next ten minutes. The Start Meeting button appears in the following scenarios:

  • When the host uses the /webex command and doesn't have a Personal Room.

  • When the host uses the /webexschedule command and the meeting start time is in less than ten minutes.

  • When the host uses the /webexschedule myroom command and the meeting start time is in less than ten minutes.

Cisco Webex Meetings for Microsoft


Webex Meetings integrations with Microsoft aren't available for FedRAMP-authorized Webex offerings.

Webex Meetings Connector for Microsoft Flow

Microsoft Flow users can now define custom connectors, which include Webex Meetings. Users can create custom automated workflows that require inputs to Webex from a third-party app and provide triggers to other third-party apps.

For example, this action from the input parameters is that a Webex meeting is scheduled.

Output parameters to other third-party apps include meeting duration, end time, host key, join meeting link, meeting topic, password, and start time.

End Meeting Notifications

When a meeting ends, Microsoft Teams users now automatically receive a meeting end notification in the Microsoft Teams channel conversation stream.

Webex Meetings Personal Tab in Microsoft Teams

Microsoft Teams users now have access to a Webex Meetings Personal tab from the Chat left rail.

In the Personal tab, Microsoft Teams users can schedule a regular meeting or a Personal Room meeting on their preferred Webex site. They can also invite individuals or all members of a channel to a meeting.

Hosts receive real-time end-of-meeting notifications when they schedule a meeting in their Personal tab. When a host updates, starts, or creates a recording of a meeting that was scheduled in the channel, the notifications are also be posted in that channel's conversation stream. But when a host updates a meeting that was scheduled in their Personal tab, then the notification is only sent to the host.

Hosts can see all meeting on their Personal tab calendar, whether or not the meetings are scheduled in the channel.

User Feedback from Microsoft Teams

Microsoft Teams users can now provide feedback to Webex by clicking on a Feedback link within their Webex tab. Once they click the link, a pop-up allows them to select the type of feedback that they want to provide, whether it's to request a new feature or an enhancement to an existing one. They can also select which area of the product they want to give feedback on, and write a detailed description. Once a user submits feedback, they receive an acknowledgment.

Cisco Webex Meetings Web App 39.9

Use "Call My Computer" in the Microsoft Edge Browser

Web app users can now use the Call Using Computer option in the Microsoft Edge browser, version 77.0.235.20 and later.

In-Meeting Experience Changes

We've made changes to the in-meeting audio controls when attending events through the web app. Now, in-meeting dialogs align more with the Webex Meetings desktop app experience.


This in-meeting experience change isn't available for FedRAMP-authorized Webex offerings.

See Change Your Audio and Video Settings During a Cisco Webex Meeting for more info on adjusting your settings to fit your needs.

Cisco Webex Meetings Mobile 39.9 (Android)


These Android features aren't available for FedRAMP-authorized Webex offerings.

Pin Participant Video in the Video Panel

Hosts or presenters can now pin a video for all participants, so that the pinned video appears on everyone's screens.

File Content Sharing Support

Android users can now share files directly from Box and Google Drive cloud storage solutions, similar to iOS.

Cisco Webex Meetings Mobile 39.9 (iOS)

Simple Mode Support

iOS users can now enable Simple mode, where users can save their device's battery by simplifying the Webex Meetings app's functions. Users can still easily access core functions such as Mute during meetings. This mode also automatically turns off sending video and sharing, allowing for more reduced battery usage.

See Interact During Webex Meetings from a Mobile Device for more info on enabling Simple mode.

Annotations and Mute Button

iOS users are now able to easily mute and unmute themselves while annotating, similar to Android.


Mute while annotating support isn't available for FedRAMP-authorized Webex offerings.

This feature has been delayed and is going to be included in the WBS39.10 update.

Virtual Background Support for iPad

iPad users can now use the same virtual background feature that we included in the WBS39.8 update for iPhones.

See Interact During Webex Meetings from a Mobile Device for more info on setting virtual backgrounds.

iPad Pro 2018 Keyboard Support

iPad Pro users can now use attached external keyboards to type in the Webex Meetings mobile app.

WBS39.8.4

A maintenance patch has been applied to the WBS39.8.4 and WBS39.9.1 application updates.

See the WBS39.9.1 section of the What's New in Webex Meetings Suite (WBS39.6 and Later) for more info on the changes included in this update.

WBS39.8.3

In our previous WBS39.8 update, we announced a faster and more intuitive way to join meetings, where users could skip audio and video previews when connecting to a meeting. However, with this WBS39.8.3 update, we're temporarily disabling this feature in Preferences > Meeting Join Options. We plan to re-enable this feature in a future update.

See the Open and Resolved Bugs (WBS39.6 and Later) for more info on other resolved bugs in this update.

WBS39.8.2

In our previous WBS39.8 update, we announced a faster and more efficient way to join meetings. However, due to an error, users would receive an error message when selecting a scheduled meeting or trying to start an instant meeting. We're fixing this error in our WBS39.8.2 update.

See the Open and Resolved Bugs (WBS39.6 and Later) for more info on other resolved bugs in this update.

WBS39.8

Cisco Webex Meetings

Introducing the Fastest Webex Meetings Join Experience!

Joining Webex meetings just got significantly faster- with fewer clicks and less time that's needed to get into meetings. Now, clicking a meeting link opens the Webex Meetings app directly. Then, just choose audio and video options, and connect!

The new large audio and video preview window makes it easy to check that everything looks and sounds good before joining a meeting. Easily connect to a video device with a dedicated button, and the mute button keeps distractions to a minimum by letting users join muted.

Save personal join preferences in the desktop app, which serves as the default for future meetings, or just skip the preview altogether and connect automatically.

New Installation Flow for First-Time Users

Windows and Mac users joining a Webex meeting for the first time now benefit from a simplified installation flow. After clicking the meeting link, users are automatically be prompted to install the one-time, all-in-one Webex Meeting app, and their meeting is then launched automatically.

Users who don't receive the download prompt automatically still have access to a link to download the desktop app manually. If users can't or don't want to install the desktop app, they're also be provided with an optional web app option to join the meeting.


No administrator privileges are required for this process or installation.

More Efficient Join Meeting Options

As part of simplifying the join flow, we're also removing the current landing page option that uses a generic "Thank you for using Webex" message after launching Webex Meetings. Instead, users can choose to redirect attendees to the Meetings Details Page.

We'll also be removing the Choose Your Best Option from all Modern View drop-down join lists. Users can still permanently default to the Webex Meetings desktop app or web app.

For more info on connecting to meetings from a Webex site, see:


In the WBS39.8.3 update, we're temporarily disabling the Skip audio and video preview preference settings under Meeting join options. We plan to re-enable this feature in a future release.

Webex Meetings PSTN City Expansion

We've expanded our PSTN toll dial-in phone numbers to the following cities:

  • United States toll dial-in: +1 617 (Boston metro)

  • Canada toll dial-in:

    • +1 581 (Quebec)

    • +1 613 (Ottawa)

    • +1 365 (Victoria)

    • +1 306 (Saskatoon)

    • +1 306 (Regina)

    • +1 204 (Winnipeg)

These additional toll dial-in phone numbers are going to be available in September 2019, and are enabled for Webex PSTN customers provisioned on the US Bridge.

VoIP Audio Users Hear a Meeting Recording Notification

Attendees who join a meeting using Call Over Internet or Call Using Computer now hear a notification when recording starts: This meeting is being recorded.

Previously, attendees would only see a red dot in the meeting window, which indicated that a recording was in progress.


This feature only applies to network-based recordings.

A Webex site must be enabled for this feature in order to hear a meeting recording notification.

Allow Speed Changes, Editing, and Sharing from the Video Player

Do much more than just watch a video on our redesigned online video player for video-centric recordings!

Now users can edit playback options, set a playback range, rename, share, and download meeting recordings and transcripts right from the video player. Users can also choose their playback speed from six different speeds:

  • .5x

  • .75x

  • 1x

  • 1.25x

  • 1.5x

  • 2x

See Play or Download a Cisco Webex Meeting Recording in Mordern View for more info on video-centric recordings.

Internet Explorer 11 Support for Modern View

Modern View can now be viewed on Internet Explorer 11 browsers. For existing Internet Explorer 11 users, if Modern View still isn't accessible, we recommend making sure that the device is updated with the latest Window updates, clearing the browser's cache, and manually refreshing the page.

Modern View Extension Download Support

As part of creating a faster join experience for users, we'll also be offering the ability to download an optional browser extension for certain browsers. Google Chrome, Mozilla Firefox, and Safari users can enjoy a fast and seamless join experience.


Windows users who install this extension on a Google Chrome browser must manually enable this extension.

Grid View Adapts to Limited Network or CPU Resources

When a user's bandwidth is too low or CPU utilization is too high, the desktop app grid view switches from 25 video streams to six video streams. This makes a better use of available resources.

Before this change, the user would see a large number of avatars in the view with 25 video streams. But now, there's larger video frames with attendee videos in all of them.

As more bandwidth becomes available and CPU utilization goes down, the desktop app switches back to displaying 25 video streams.

O365 Add-In Supports Migration from the Webex Meetings Outlook Plugin

We've updated the Microsoft Office 365 add-in to better match the current Webex Meetings plugin for Microsoft Outlook.

The updated O365 add-in can also update meetings that are already scheduled by the current Outlook plugin, such as the meeting time, attendees, or meeting topic.

This new add-in was previously announced with the WBS39.7 update with availability in the Microsoft Appsource. The migration capabilities are going to be enabled by the end of September 2019.

Attendee-Only Account Support

The desktop app now supports attendee-only accounts, which provides better device integration with Webex Meetings. Users with attendee-only accounts can:

  • See the meeting list and integrate their calendars with Webex Meetings and Microsoft Outlook.

  • Pair with on-premises and cloud-registered devices to join meetings and share wirelessly.


Users with attendee-only accounts can't schedule or start meetings.

Support for macOS Catalina (Version 10.15)

In this update, we're excited to announce support for macOS Catalina! Join with confidence, as the Webex Meetings desktop app is notarized by Apple.


In order to run the desktop app on Catalina, users must be running WBS39.8 or higher.

Cisco Webex Meetings for Slack

Update Scheduled Meetings in Slack

Slack users can now edit any upcoming Webex meetings. From their list of meetings, they can edit the:

  • Meeting title

  • Password

  • Date and time

  • Attendees

Schedule an Instant Meeting in Slack

Slack users can now start an instant Webex meeting by clicking Call from Slack. If users have a Personal Room configured, then the instant Webex meeting uses their Personal Room.

Real-Time Meeting Notifications in Slack

Slack users now receive real-time Webex meeting statuses for an ongoing meeting in a Slack channel. This notification shows the number of in-meeting participants, and only applies to a meeting scheduled in Slack using the Webex Meetings app.

The real-time notification includes the following info:

  • Meeting title

  • Current meeting participants

  • If a meeting started or is about to start

  • If a meeting ended

Slack users can also join a meeting from the Webex Meetings notification. Notifications only work for Webex meetings that are scheduled within Slack. Personal Room meetings aren't yet supported.

End-of-Meeting Notifications in Slack

Slack users now see an end-of-meeting notification in the Slack channel conversation stream. The end-of-meeting notification includes the following info:

  • Meeting title

  • End time of the meeting

  • Length of the meeting

  • Number of meeting participants

Notifications only work for Webex meetings that are scheduled within Slack. Personal Room meetings aren't yet supported.

Schedule Personal Room Meetings in a Slack Command Line

Slack users that have installed the Webex Meetings bot can now schedule a Personal Room meeting from the command line within a Slack channel. The command format is as follows: /webexschedule myroom.

All members of the Slack channel from which the Personal Room meeting was scheduled are invited to the meeting. However, extra attendees who aren't members of that Slack channel can also be invited.

See Cisco Webex Meetings for Slack for more info on using command lines with the Webex Meetings app.

Meeting Recording Notifications in Slack Channels

Slack users now receive a notification in their Slack channel when a meeting recording is ready to view. They can also view the recording from the notification.

See Cisco Webex Meetings for Slack for more info on meeting recording notifications.

Cisco Webex Meetings for Microsoft Teams

Use the Chat Messaging Extension to Share a Link to a Webex Meeting

Microsoft Teams users can now use the Webex Meetings messaging extension in a channel conversation, group chat, or private chat to share a Join button for a meeting in their Personal Room or for a Webex-scheduled meeting.

From the dialog that appears, users can select Share Meeting Link to share a link for a Webex-scheduled or Personal Room meeting. Users can also enter the meeting number to share a link.

The meeting information is added to the conversation or chat message. They can start the meeting, and others can join the meeting by selecting Join.

Cisco Webex Events

Webex Events Email Template Redesign

More Webex Events email templates that weren’t updated in our WBS39.7 update are going to be redesigned. Existing customized templates that are saved as default site, user, or event templates are saved and won’t be impacted. However, existing customized templates are overwritten if a site administrator updates them or reverts them to the default template.

See the Webex Email Templates in Cisco Webex Site Administration for more info on how these templates were updated.


The current Join buttons on email template invites are also going to be changed to read Join Meeting.

The following templates were changed to iCalendar format:

  • Absentee Followup

  • Attendee Joins Before

  • Email Delivery Confirmation to Host Email

  • Event Updated to Approved Registrant

  • Event Center Invitation

  • Event Center Invitation for MkC

  • Panelist Joins Before

Administrators can still switch between iCalendar and iCS format if they don’t want to take advantage of the new iCalendar invite experience. However, other UE template changes are still applied, independent of this option.


Starting from the WBS39.7.4 EP update, we're enabling support for customizable templates, with this new behavior:

  • Existing customers who haven't modified their customized templates continue to not be impacted.

  • Users who wish to continue to customize their templates should revert to the default email templates first, and then update their templates again.

  • Users can't add a header or footer image to their invitations in a direct upload, in the way that existed before and up to WBS39.7. However, starting from WBS39.7.4, users are able to incorporate header and footer images by changing the HTML code directly while customizing a template.

Cisco Webex Meetings Site Administration

Advanced Diagnostics for Meetings in Cisco Webex Control Hub

Diagnostics in Control Hub enables Help Desk and IT administrators to investigate and respond to customer complaints about Webex Meetings experience issues. With this update, Advanced Diagnostics provides a drill-down per participant in meetings, with richer insights about participant environments, how they joined, and expanded quality of service data. These diagnostics are also updated every minute!

The following diagnostics data is available with this update:

  • Participant Environment Details - hardware make and model, microphone speaker, and camera information

  • Meeting Join Information - server media node region, connection type (Wi-Fi, Ethernet, cellular), network transport type (UDP/TCP)

  • Quality Metrics Over Time (Updated Every Minute) - resolution, bit rate, frame rate, packet loss, jitter, CPU utilization for application over time (maximum and average) CPU utilization for system over time (maximum and average), and sharing quality of service over time


These quality metrics have transmitting and receiving data where appropriate, and apply to audio, video, and sharing where appropriate.

Disable the Download Banner from Modern View

Site administrators can now disable the banner on the Modern View dashboard that instructs users to download the Webex Meetings desktop app.

Webex Meetings and Events Email Template Join Button

We are changing the button in the email templates from Join back to Join Meeting. This change applies to Webex Meetings and Webex Events templates that were updated in WBS39.5 and later releases.

Cisco Webex Meetings Web App 39.8

Improved Messaging when Joining VoIP-Only Meetings in Internet Explorer or the Microsoft Edge Browser

We've improved the experience when trying to join VoIP-only meetings through the web app in browsers where Call Using Computer isn't supported. Now, when trying to join a VoIP-only meeting with the web app on Internet Explorer or the Microsoft Edge browser, users see a message that informs them that their browser doesn't support calling through the computer. The message also instructs them to either join from a different browser such as Google Chrome or Mozilla Firefox, or to join through the desktop app.

Cisco Webex Meetings Mobile 39.8 (Android)

Annotation Tool Improvements

Mobile users are now able to draw borders around an enclosed area, then move those contents to another location within the same shared canvas. Android users are now also able to undo previous actions using an extra toolbar option, similar to iOS.

See Share and Annotate Content During a Meeting on Your Android Device for more info on sharing and annotating content.

Android Q and Whiteboard Support

With this update, Android Q is now officially supported.

Android users can now also launch their own blank whiteboard, similar to iOS and the desktop app.

New Default Video Settings

First-time Android users on newer devices now have high-definition video enabled by default in their in-app settings.

Google Home Device Support

For the first time ever, Android users can integrate a collaboration and video conferencing service with a Google Home device. Users now have access to their Webex meeting recording playback directly from their Google Home devices, and we're supporting voice commands to list and play recordings.

See Set Up Google Home Devices to Use Webex Meetings for more info on Google Home device support.

Microsoft OneDrive File Sharing Support

Android users are now able to share files directly through their Microsoft OneDrive shared storage accounts.

Third-Party Cross-Launch while Passing Credentials

Third-party apps that cross-launch an OAuth-authenticated user into Webex Meetings can now send credentials from the third-party apps themselves. This way, users have the same attendee name appear in their Webex meeting's participant list, without confusion.

Cisco Webex Meetings Mobile 39.8 (iOS)

Third-Party Cross-Launch while Passing Credentials

Third-party apps that cross-launch an OAuth-authenticated user into Webex Meetings can now send credentials from the third-party apps themselves. This way, users have the same attendee name appear in their Webex meeting's participant list, without confusion.

Annotation Tool Improvements

Mobile users are now able to draw borders around an enclosed area, then move those contents to another location within the same shared canvas.

See Share and Annotate Content During a Meeting on Your iOS Device for more info on sharing and annotating content.

iOS13, Dark Mode, and CarPlay Support

Our Webex Meetings mobile app is now officially supported on iOS 13.

As part of this update, we're introducing Dark Mode support on iOS. Mobile users can select a default Light or Dark mode in their in-app settings, or let the system automatically decide based on environmental conditions set by the device itself.

iOS 13 is also introducing a native calendar in its CarPlay Dashboard, and we'll be making sure that Webex Meetings can be directly cross-launched from that calendar.

See Connect to Webex Meetings from a Mobile Device for more info on joining calls and meetings using Apple CarPlay.

Virtual Background Support

iOS users are now able to select a virtual background for their self-video while participating in meetings. We'll provide a few default images, and also allow users to select their own.

Users can still blur their background instead, and can make this selection while choosing a virtual background.

Cisco Webex Meetings XML API 39.8.0

Enable Cross-Origins Resource Sharing (CORS) Limits

If a user needs to access Webex Meetings XML API through a web browser, they can now submit requirements to Webex Technical Support. Requirements must include the following info:

  • The CORS site's fully qualified domain name

  • The Webex site that they want to access

For example, a user may want to use the site https://www.example.com to access the Webex site example.webex.com.

WBS39.7.7

In our previous WBS39.8 update, we announced that Webex Meetings would support macOS Catalina (Version 10.15).

We're also releasing Catalina support in this WBS39.7.7 update, for users who want access to Catalina before being upgraded to WBS39.8.

See Support for Cisco Webex Meetings for macOS Catalina for caveats and more info on support for earlier versions of Webex Meetings.

See the Open and Resolved Bugs (WBS39.6 and Later) for more info on other resolved bugs in this update.

See the Webex Meetings Suite Lockdown Announcements for more info on the WBS39.7.7 temporary lockdown removal.

WBS39.7.4

In our previous WBS39.7 update, our original intention was to simplify our Webex Events email template customization, so that users could:

  • Edit event titles

  • Edit the Reply To Email template

  • Add a header image to an invitation

  • Add a footer image to an invitation

No other customizations would have been supported. In addition, this update would have applied to all existing Webex Events email templates, not just the ones modified with a new look and feel.

Existing users who haven't modified their customized templates wouldn't have seen any changes, as we wouldn't have changed any existing template configurations. However, if these users decided to reset their invite to a default template, or continued customizing a template, then they would no longer have access to their old customization options.


Both lockdown and non-lockdown users received this change.

Both Classic View and Modern View users received this change.

However, we're making changes to our original plan. Starting with our WBS39.7 EP update, we're enabling support for customizable templates, with this new behavior:

  • Existing customers who haven't modified their customized templates continue to not be impacted.

  • Users who wish to continue to customize their templates should revert to the default email templates first, and then update their templates again.

  • Users will no longer be able to add a header or footer image to their invitations in a direct upload, in the way that existed before and up to WBS39.7. However, starting from WBS39.7.4, users are able to incorporate header and footer images by changing the HTML code directly while customizing a template.


Both lockdown and non-lockdown users receive this change.

Both Classic View and Modern View users receive this change.

See the Webex Email Templates in Cisco Webex Site Administration for more info on changes made to these templates.

WBS39.7

Cisco Webex Meetings

Edge Audio + CCA-SP Audio Provisioning and Enablement

Webex Edge Audio within the CCA-SP Audio plan is available at no extra cost to customers under the Flex Plan Meetings Offer. Edge Audio is an audio solution where calls originating within your enterprise go through your company network, over the internet, and into the cloud.

Edge Audio is enabled by default for new Flex Plan Meetings with CCA-SP Audio orders. Existing customers on Flex Plan contracts can order and enable Edge Audio at no extra cost.

To order Webex Edge Audio and CCA-SP, contact your CCA Service Provider.

See the Cisco Webex Edge Audio Customer Configuration Guide for more info on configuring Edge Audio.

Webex Meetings PSTN Country Expansion

The Cisco Collaboration Flex Plan is significantly expanding the reach of our best-in-class and fully integrated global Webex PSTN audio coverage.

  • The Webex PSTN Toll Dial-In country coverage that’s included in the Webex Meetings offer is going to expand to an extra 11 countries. Now, country coverage is expanding from 45 to 56. These new countries include: Bulgaria, Costa Rica, Cyprus, El Salvador, Georgia, Malta, Peru, Puerto Rico, Romania, Turkey, and Ukraine.

  • The Webex PSTN Premium Toll Dial-In country coverage that’s available through our usage-based Committed Audio offer is going to expand to an extra nine countries. These new countries include: China, Indonesia, Kenya, Pakistan, Philippines, Sri Lanka, Taiwan, Thailand, and Vietnam.

  • The Webex PSTN Toll-Free Dial-In country coverage that’s available through our usage-based Committed Audio offer is going to expand to an extra 14 countries. These new countries include: Bahamas, Belize, Botswana, Brunei, Honduras, Malta, Moldova, Monaco, Oman, Paraguay, Peru, Serbia, Trinidad & Tobago, and Turks & Caicos.

This new country coverage will be available for ordering by August 18, 2019.

Webex Meetings Notification Support in Slack

Slack users can now integrate Webex Meetings into their Slack accounts to see meeting and call notifications. During an ongoing meeting, Slack users can see:

  • The current meeting participants

  • If a meeting started or if a meeting is about to start

  • If a meeting has ended

Slack users can also join a meeting from the Webex Meetings notification. Notifications only work for Webex meetings that users schedule within Slack. Personal Room meetings aren’t yet supported.


This feature is going to be available in the WBS39.8 update.

See Cisco Webex Meetings for Slack for more info on Webex meeting notifications.

Public Meeting Support in Modern View

Users in Modern View can now view public meetings when they search for meetings. Both guests and signed-in users can search for public meetings.

Users can now also schedule public meetings in Modern View.

Modern View Meeting List Improvements

Modern View users can automatically integrate their Google, Facebook, and Microsoft Office 365 accounts to their Webex account by default. Site administrators can still disable the integration.

We redesigned the Meeting Details Page, and now allow access to People Insights content directly from the redesigned participant list.

See Schedule a Cisco Webex Meeting in Modern View for more info on scheduling Webex meetings.

Join Before Host Options in Modern View

Modern View users who schedule meetings can access extra Join Before Host options. These options allow attendees to connect their audio while the host isn't in the meeting, and also make the first attendee the presenter if the host isn't in the meeting.

See Set Scheduling Preferences in Modern View in Cisco Webex Meetings for more info on setting scheduling preferences.

Select From Global Call-In Numbers in Modern View

After a site administrator enables this feature, Modern View users who schedule meetings can decide if attendees can see the global call-in numbers by enabling Display Global Call-In Number to Attendees.

Download or Hide Meeting Recording Transcripts

Users can now download transcripts as a file from their Webex accounts to their computers. Users can use a text editor such as Notepad or TextEdit to edit downloaded .VTT transcripts.

Users can also hide transcripts when editing the NBR playback options for a recording.


This feature is only available on video-centric MP4 recordings.

Create and Annotate Multiple Webex Boards During Meetings

Continuing from our WBS39.3 update where users could annotate a single Webex Board during a meeting, users can work on multiple Webex Boards.

Users can work simultaneously on a whiteboard started by another Webex Board user. Multiple Webex Board support also applies to annotations done on an image captured from an existing content share session.

This capability is going to be enabled for all customers on September 20, 2019.

Video-Based Screen Sharing (VBSS) Support for Content Sharing with Skype for Business Apps

As we continue to innovate with our third-party application integrations, we’ve made the Microsoft Skype for Business app experience much better with Webex Meetings.

In this update, Skype for Business users who join Webex meetings can enjoy improved content sharing thanks to the H.264-based VBSS codec used by those apps.

Compared to the current remote desktop protocol (RDP)-based experience, VBSS-based content sharing delivers a faster and more fluid experience when sharing content to and receiving content from Skype for Business users.

RDP-based content sharing is still be supported as a fallback for older apps and for organizations where the VBSS codec is disabled. However, we recommend enabling VBSS-based content sharing to receive the best possible experience.

VBSS support is going to be enabled for all customers on September 20, 2019.

Share Content to a Device

Desktop app users can wirelessly connect to and share content to a cloud-registered video device, even if that device is already in a Webex meeting. The shared content is visible to all attendees in the meeting.

Notifications When Users Start Sharing Their Screen

While in a meeting, desktop app users see a notification when another user begins sharing their screen.

Cisco Webex Events

Webex Events Email Template Simplification

Event templates are going to be simplified to match the recent Webex Meetings template redesign in previous releases. In addition to this, Web Scheduler invitations for events change to the iCalendar format on WBS39.7 sites. The new iCalendar format has tremendous advantages compared to the previous .ics attachment format, which forced users to open file attachments to accept their meetings. iCalendar users can accept the meeting directly through their email service interface.

With this new format:

  • Users can accept or decline directly on the invite.

  • Events are automatically pushed to the user's calendar without opening the email notification.

  • Users get automatic notifications from the calendar.

  • It has a consistent look and feel with the Webex Meetings desktop app and Microsoft Outlook integration invitations.

This delivers a better experience to users. Also, administrators can turn this off for their site if they don't want to take advantage of the new user experience.


Email template simplification isn't yet supported for Cisco Webex Training invitations.

Certain third-party calendar apps may not support the new button formatting within these invitations. Customers who rely on these unsupported apps have access to a Site Administration option to return to a meeting invitation link instead of a button. This toggle only applies to impacted events templates.

All existing customized event templates will be simplified as well, but retain most of their existing functions. However, existing customized templates are overwritten if a site administrator updates them or reverts them to the default template.

See the Webex Email Templates in Cisco Webex Site Administration for more info on how these templates were updated.

The following templates were changed to iCalendar format:

  • Enrollment Approved

  • Enrollment Pending

  • Enrollment Rejected

  • Event Canceled Emails to Alternate Hosts

  • Event Canceled Emails to Attendees

  • Event Canceled Emails to Host

  • Event Creation Notification

  • Event Creation Notification for MkC

  • Event In Progress Notification

  • Event In Progress Notification (Panelist)

  • Event Reassigned Email Message

  • Event Reminder to Host Email

  • Event Updated for Alternate Host

  • Event Updated to All Attendees

  • Event Updated to All Panelists

  • First Event Reminder

  • Second Event Reminder

  • Invitation for Alternate Hosts

  • Invitation to Participants that doesn’t Require Enrollment

  • Invitee Invitation for Private Event

  • Invitee Invitation for Public or Unlisted Event

  • Panelist Invitation

  • Thank You for Attending

  • Updated Event Information

  • Updated Event Information for MkC


As part of this update, users can no longer edit the Webex Events templates.

Cisco Webex Meetings Site Administration

Hide Inactive Webex Users in Reports

To save time and obtain more relevant data, site administrators can choose to exclude inactive users when running reports. As a result, exporting reports becomes much faster.

Analytics and Troubleshooting Links in Site Administration

Site administrators who have enabled Analytics and Troubleshooting by completing the site linking process have links to the Analytics and Troubleshooting tools from within Site Administration. takes these links the administrator to Control Hub, without requiring them to sign in again.


If a site has multiple administrators, only the administrators whose accounts are linked with Control Hub see these links.

Getting Access to a Site's Analytics and Troubleshooting Just Got Easier

Linking Webex sites with Cisco Webex Control Hub is the bridge for administrators to see detailed usage insights and troubleshooting information for their sites. Linking a site attaches it to an existing organization or creates a new organization in Control Hub for administrators to view and manage site information.

We’ve made linking much easier by automatically suggesting if there’s an existing Control Hub organization. This recommendation is based on an algorithm that includes attributes such as administrator emails and the site's licensing information with Cisco.

Experience the power of Analytics and Troubleshooting today by linking Webex sites to a Control Hub organization.

Cisco Webex Meetings Web App 39.7

Multiple Resolution Support for Safari

Users on Safari can send video streams at multiple resolutions, including 720p and 180p. In the past, Safari only supported video streaming at 540p.

Like the meeting apps for Google Chrome and Mozilla Firefox, Safari sends an appropriate stream that's based on meeting layouts or bandwidth conditions.

Cisco Webex Meetings Web App for Virtual Desktop Environments (Beta)

Cisco Webex Meetings web app now supports Browser Content Redirection for Citrix Virtualization platforms. This allows users on virtual desktops to join meetings with the web app and for an amazing video and audio experience depending on the local computer and network conditions.

Users can still join meetings using the web app on virtual environment without Browser Content Redirection. But with Browser Content Redirection, media traversal happens between a user's local machine and Cisco Webex cloud providing the optimization.

Currently, Browser Content Redirection is supported on Cisco Virtual Desktops and App versions 7.15, 7.18, and 7.19.


Due to limitations of Citrix’s Browser Content Redirection protocol, users on the web app can’t share their screen, but can see the other users' shared screen.

Cisco Webex Meetings Mobile 39.7 (Android)

Raise Hands Support

Similar to Webex Meetings desktop app users, Android users in meetings, events, and training sessions can raise their hands.

Mobile Local Pair and Share/Move to Meeting Support

Mobile users are now able to locally connect to and share content from their mobile devices before a meeting, similar to Webex Meetings desktop app users. Both cloud-registered and on-premises video devices are supported in this update.

Mobile users are also able to locally connect to a video device, and from there join a scheduled Webex meeting or Personal Room meeting.

As part of this feature, there are also in-app settings available to enable auto-detection of nearby devices.

Select Audio and Video Preferences Before Joining Meetings

Users can select their audio and video preferences before joining meetings, instead of doing so while in a meeting. These preferences can also be saved for future meetings.

Merged Video Options

To simplify the mobile in-meeting user experience, we merged the “Call My Video System” function into the “Find Devices” option. Users are still able to specify a particular system for connection using the “Find Devices” flow. There’s no longer a “Call My Video System” option in the audio button of the meeting controls.

Echo Cancellation Improvements

Android devices, except for Xiao Mi 6X devices, support new echo cancellation improvements. This way, users have an enhanced meeting experience with less echo from other users.

Cisco Webex Meetings Mobile 39.7 (iOS)

Mobile Local Pair and Share/Move to Meeting Support

Mobile users are now able to locally connect to and share content from their mobile devices before a meeting, similar to Webex Meetings desktop app users. Both cloud-registered and on-premises video devices are supported in this update.

Mobile users are also able to locally connect to a video device, and from there join a scheduled Webex meeting or Personal Room meeting.

As part of this feature, there are also in-app settings available to enable auto-detection of nearby devices.

Select Audio and Video Preferences Before Joining Meetings

Users can select their audio and video preferences before joining meetings, instead of doing so while in a meeting. These preferences can also be saved for future meetings.

Merged Video Options

To simplify the mobile in-meeting user experience, we merged the “Call My Video System” function into the “Find Devices” option. Users are still able to specify a particular system for connection using the “Find Devices” flow. There’s no longer a “Call My Video System” option in the audio button of the meeting controls.

Clarified In-App Descriptions

iOS users can see clarified descriptions for their Webex Meetings video settings, including self-video, auto-brightness, and smart video.

WBS39.6

Cisco Webex Meetings, Webex Events, and Webex Training

PSTN Support for 1000 Participants

Cisco Webex Meetings, Webex Events, and Webex Training now support up to 1000 PSTN participants on WBS39.6 and later sites. This number was previously 500 participants.

This feature is going to be released to various sites at different times, and isn't immediately available to all sites with the WBS39.6 update.

Cisco Webex Meetings

Early Availability of iCalendar Invites from the Web Scheduler

We’re excited to announce the availability of iCalendar invites from the Web Scheduler earlier than previously communicated. Now Web Scheduler invitations change to the iCalendar format on WBS39.5 sites beginning July 15, 2019. The iCalendar format has tremendous advantages over the previous .ics attachment format in that:

  • Users can accept or decline directly on the invite.

  • Meetings are automatically pushed to the user’s calendar without opening the email invitation.

  • Users get automatic reminders from the calendar.

  • It has a consistent look and feel with Webex Meetings desktop app and Microsoft Outlook integration invitations.

This delivers a better experience to users. Also, administrators can disable this feature for their site if they don't want to take advantage of the new user experience. Webex Events and Webex Training invitations aren’t yet supported.

Certain third-party calendar apps may not support the new button formatting within these invitations. Customers who rely on these unsupported apps have access to a Site Administration option to toggle back to a meeting invitation link, instead of a button. This toggle only applies to impacted Events templates.

See the Webex Email Templates in Cisco Webex Site Administration for more info on changes to these templates.

The following templates were changed to iCalendar format:

  • Meeting Invitation

  • Meeting Invitation_PCM

  • Meeting Scheduled

  • Meeting Scheduled_PCM

  • Meeting Rescheduled

  • Meeting Rescheduled_PCM

  • Updated Meeting Invitation

  • Updated Meeting Invitation_PCM

  • Retracted Meeting Invitation

  • Retracted Meeting Invitation_PCM

  • Meeting Information Updated

  • Meeting Information Updated_PCM

  • Confirmation of Meeting Cancellation

  • Meeting Canceled

  • Meeting Registration Confirmed


As part of this update, users can no longer edit the Webex Meetings templates.

Avoid Voicemails in Meetings

The meeting application now prompts call-back audio users to press 1 to connect if they don’t answer the call. This prevents those users’ voicemail greetings from playing and disrupting the meeting.


Users may be required to press 1 even though the Connect Meeting Without Pressing 1 setting is enabled.

See Avoid Voicemail When Using the Call Me Option in Webex Meetings for more info on configuring voicemail settings.

Move to Lobby General Availability and Support for non-Video Platform-Enabled Meetings

With the Move to Lobby feature in WBS39.4 for Webex video platform version 1.0 and 2.0-enabled sites, we’re happy to announce that sites without the video platform enabled may now also use this feature.

In addition, we’re pleased to announce that this feature is now generally available.

Move to Lobby

See Move Attendees to and from the Lobby in Cisco Webex Meetings for more info on interacting with participants.

Slack bot: Ability to schedule and Manage Future Meetings

Slack users now can schedule a meeting using the Webex Meetings for Slack with the command /webexschedule. Members in the channel are notified of the scheduled meeting. Personal Room meetings and recurring meetings aren’t yet supported.

Users can also use the command /webexschedule list to view their upcoming Webex meetings. User can join a meeting when it’s time to join, and the host can start or cancel the meeting from Slack.

To enable the preceding new functionalities, site administrators must enable Automatically link users with this Webex site if their Webex account email address matches their Slack email addresses in Site Administration or Control Hub.

Schedule a Webex Meeting

Recording Notifications for Microsoft Teams

Hosts in Microsoft Teams now receive meeting recording readiness notification for Webex meetings that are scheduled within the Webex Meetings tab in Microsoft Teams. The notification is sent in an individual chat from the Webex Meetings bot.

Join Meetings New First Time Experience

Newly provisioned hosts now see a simplified first-time end-to-end flow with the following changes:

  • Redesigned Welcome email

  • A redesigned password creation interface

  • A new first-time tutorial

  • A download banner on the Modern View dashboard, recommending a Desktop app download

Modern View Redesign and Centralized Search Bar Support

Modern View users now see a redesigned look and feel of their dashboard experience. Now, there's a central search bar for quick access to colleagues’ Personal Room IDs, upcoming scheduled meetings, and recordings for playback.

Modern View Insights Improvements

The link to the usage reports from Insights was moved from the bottom right to the top right, with clearer fonts to make it more apparent to users.

Meeting Participant List Available on MRA Registered Video Endpoints

After joining a Webex meeting using a video device registered via CUCM through Expressway (MRA), users can see the meeting participant list on that device.

This capability requires CUCM version 12.5 SU1. See the Release Notes for CUCM for more info on these requirements.

This capability doesn’t depend on a specific Webex Meetings version number, and is made available through the CUCM version upgrade mentioned earlier.

Removal of Numeric-Only Personal Room ID Support

To better support future features in Modern View, and in Personal Rooms, we no longer allow users to set their Personal Room IDs to be numeric only. As part of this effort, we’re converting all existing numeric-only Personal Room IDs to be alphanumeric, by adding a "pr" prefix before each of those numeric IDs.


If any users have numeric-only Personal Room IDs in their scheduled Personal Room meetings, they must manually update these invitations to avoid disruption.

See Use Your Cisco Webex site in Modern View for more info on alphanumeric Personal Room IDs.

Automatic Keyboard Noise Suppression

No more loud typing or distractions in the audio conference! If a user isn’t speaking, but typing or tapping loudly, Webex now lowers that user’s microphone volume automatically (attenuating by -10db). If the user starts to speak (or stops typing for more than two seconds), the microphone volume is immediately raised back to normal volume. This functionality applies when connected through Call using computer.

macOS 10.9 End of Support

Webex no longer supports macOS 10.9 (OS X Mavericks). Users who access a Webex site now receive an alert that their OS isn’t supported.

See the Webex Meetings Suite System Requirements for more info on supported operating systems and platform requirements.

Health Checker in Webex Meetings and the Web App

We’ll be temporarily disabling the in-meeting quality indicator in this update, to be re-enabled in a future update. Although the indicator and notifications are disabled, the Health Checker page remains available during the meeting.

Cisco Webex Events

Controlled Data Collection Using Enforced Event Registration Templates

Administrators can now require registration information collected through pre-defined registration templates for Webex Events. This allows administrators to enforce enterprise data collection policy. Hosts are only able to collect the approved information from attendees through attendee registration based on template fields.

Cisco Webex Meetings Site Administration

Classic View and Modern View Behavior Changes

As previously announced, we’re moving our Show Classic View only and Show Classic View by default settings out of Site Administration. They continue to be available on a case-by-case exception basis, but they're no longer readily available as selections in Site Administration. Customers who previously chose these settings have those preferences retained, but they don't have access to them if they later switch to Modern View.

Existing sites that have already selected either of these options remain unaffected, as we won’t transition their old settings toward another setting.

For all other customers, we changed the Modern View default behavior for sites that have set this option. In this mode, if users choose to click the Classic View link from Modern View, they're automatically returned to their Modern View experience after closing their browsers. Site Administrators can't change this behavior.

If customers choose Modern View only, the user won’t see the main Classic View link, but they can still access their classic training and event features through other links.

Users selecting the Classic View link will also see a one-time feedback dialog, asking for information on why they are transitioning to Classic View. This is to help us gather more feedback and prioritization on remaining Modern View gaps. Site administrators have the option to disable this feedback input box in the dialog.

Cisco Webex Meetings Web App 39.6

Participant Setting in the Web App

Hosts can now turn on or off Mute on entry and the Entry and Exit tone from the web app Participant Setting.

Participant Setting

People Insights in the Web App

Following the announcement in WBS39.5, we’re excited to announce support for People Insights in the Webex Meetings web app.

People Insights is available for Webex Meetings. The Webex site and users must be linked to Control Hub or managed in Control Hub, with Directory Connector enabled. People Insights is available for US-based sites and is only available in English.

Sites must opt in for the People Insights feature. It’s disabled by default in Control Hub and Site Administration. The site administrator must enable People Insights and synchronize the Directory Connector information in Control Hub first, and then enable this feature in Site Administration.

Learn how to view, create, or hide a People Insights profile.

People Insights profile

Cisco Webex Meetings Mobile 39.6 (iOS)

Webex Meetings Apple CarPlay Support

iOS users with cars that support Apple CarPlay now have access to Webex Meetings from their car dashboard. Use any of our existing supported Siri commands to join Webex meetings, such as:

  • "Call next meeting using Webex" to search for and join a scheduled meeting.

  • "Join my room using Webex" to call into a Personal Room.

After joining a meeting, the CarPlay automobile interface displays the meeting title, a disconnect meeting button, and a mute button.

CarPlay is fully supported for cars that are enabled with SmartDeviceLink (SDL):

  • For SDL-supported cars, CarPlay users can join from the car dashboard using Siri voice commands and see a full in-meeting Webex user interface on their car dashboard, with mute, unmute, and leave meeting capabilities.

  • For non-SDL-supported cars, CarPlay users can still join from their car dashboard using Siri voice commands. However, no in-meeting Webex user interface is available. Instead, users still need to use their headset or device to mute, unmute, and leave the meeting. The audio and microphone is still going to be connected through the car.


We’re disabling the Add Call button in this update. Although the button is disabled, Apple CarPlay remains available.

Auto-Brightness Support

Similar to desktop users, iOS users now experience an auto-adjustment to their self-video brightness, based on the lighting conditions of their surroundings.

Stop Recording Support for Mobile Hosts

Mobile hosts can now stop for recording meetings while joined from mobile. Previously, they could only pause recordings.

Cisco Webex Meetings Mobile 39.6 (Android)

Stop Recording Support for Mobile Hosts

Mobile hosts can now stop for recording meetings while joined from mobile. Previously, they could only pause recordings.

Smart Meetings Optimizations

Android users no longer receive sharing data while their screen is locked or turned off, to save on bandwidth and battery life.

Samsung DeX Station Improvements

Samsung DeX users are no longer disconnected from their Webex meeting when docking or undocking their phone from their DeX stations.

WBS39.5.13 - macOS Catalina Support

In our previous WBS39.8 update, we announced that Webex Meetings would support macOS Catalina (Version 10.15). For users on lockdown versions of the desktop app who want to access Catalina, they will need to run WBS33.6.15 or higher.


Earlier versions may be limited to using the Webex Meetings web scheduler and the web app to schedule, start, and join meetings. In general, we recommend that you don't upgrade to macOS Catalina until this patch is released.

For more info on macOS Catalina support, support for earlier versions, and caveats, see: https://help.webex.com/73zvl3/.

WBS39.5.13

WBS39.5.13 Lockdown Release

WBS39.5.13 is a lockdown release. Customers looking to have updated features while minimizing the changes in their environment can lock down their Webex Meetings desktop applications to this version.

For more info about this lockdown version, see: https://help.webex.com/n180cm1/Webex-Meetings-Suite-Lockdown-Announcements#id_123778.

To review the Webex Meetings End-of-Version-Support Policy document for retirement dates and other details, see: https://help.webex.com/ns12j0bb/.

WBS39.5

WBS39.5.11 Lockdown Release

We are excited to announce WBS39.5.11 as a lockdown release. Current WBS33.6.x lockdown customers can now deliver amazing new features to their users when they upgrade to WBS39.5.11.

Most Webex Meetings customers are on the very latest version and are thrilled to get our latest features. We can hardly wait for you to upgrade and deliver the best of Webex Meetings to your users. You can upgrade your site to WBS39.5.11 or go directly to our latest version.

Here are some of the exciting new features since the previous lockdown release:

  • People Insights – Make better connections. People Insights delivers rich and contextual information for the people in the meeting and the companies they work for.

    For more info, see https://help.webex.com/n6x6b78/.

  • Video-Centric Recordings – Amazing full-screen video is now captured in recordings.

    For more info, see https://help.webex.com/d8o7deb/.

  • Move to Lobby – Need a private moment in a meeting? Move participants to the lobby to wait, and then bring them back when you’re ready.

    For more info, see https://help.webex.com/nsq9s2h/.

  • Share Media in High Frame Rate – Users can now share media in up to 30 frames per second.

    For more info, see https://help.webex.com/517f0j/.

  • Video Device Support with Webex Events – Need to join Webex Events from a video device? Well now you can as an event host or panelist.

    For more info, see https://help.webex.com/kwmj5eb/ and https://help.webex.com/bv2b1bb/.

  • Webex Boards in Meetings – Users who love to illustrate or draw can now draw on their Webex Board for all Webex Meetings participants to see.

  • Awesome Integration with Devices – Quick huddle in a conference room? Simply connect your desktop app to the conference room’s video device or Webex Share device and start sharing. Launch a Webex meeting on the same device through your desktop app when it’s time to meet with remote attendees.

    For more info see https://help.webex.com/q1fotab/ and https://help.webex.com/nkhj2pcb/.

Note that any lockdown sites not upgraded by February 28, 2020 will be automatically upgraded to latest available 39.5.x at that time. Please review the Cisco end-of-version-support policy here.

Cisco Webex Meetings

People Insights

Cisco brings intelligence into Webex Meetings with People Insights, enabling users to make better connections with people they are meeting with. Leveraging an artificial intelligence (AI)-driven platform that compiles helpful information about people, People Insights provides rich and contextual information about other attendees in the meeting and the companies they work for. Webex Meetings users no longer need to go out of their meetings to check out other attendees, as People Insights brings this information to them within the meeting.

People Insights also brings relevant information from the active directory, like internal title, location, and reporting hierarchy. This information is only visible to people who belong to the user’s organization. External attendees do not see this information.

People Insights is available for Webex Meetings on Control Hub-managed sites or Webex Site Administration-managed sites that are linked to Control Hub with Active Directory enabled and synchronized with Control Hub. People Insights is available for US-based sites and is only available in English.

Sites must opt in for the People Insights feature. It is disabled by default in Control Hub and Site Administration. The site administrator must enable People Insights and synchronize the Active Directory information in Control Hub first, and then enable this feature in Site Administration.

Learn how to view, create, or hide a People Insights profile.

Recording Transcriptions General Availability

With this release, we are announcing general availability of the recording transcriptions in Webex Meetings and Events. Webex Administrators can enable recording transcriptions on their sites, and enable all or some users. Once enabled, recordings for meetings and events that are hosted by the enabled user will have the transcript. Recording transcription service supports English language only. It can transcribe spoken English and return transcription in English.


Recording transcriptions service has no additional cost for customers who currently have the NBR (Network-Based Recordings) enabled.

Read the full details here (https://help.webex.com/uq5009/Recording-Transcripts-in-Cisco-Webex-Meetings-and-Webex-Events).

This feature is available for all sites June 24, 2019.

Video-Centric Experience for NBR

Introducing video-centric recordings for Webex Meetings and Events. See full-screen video in high resolution, when no content is being shared, in an active speaker and thumbnail video layout. This is perfect for announcements, team meetings, town hall-style meetings, and video blogging. It comes with an updated NBR video-centric player which features: simplified player controls, the ability to float or hide chat, participants, polling, transcription panels, and trim recordings.

This feature is automatically enabled on all sites that are enabled for NBR. Site administrators can disable video-centric recordings from site administration portal or Control Hub. This feature is not available for TSP audio sites, FedRAMP sites, or Video Platform version 1.0 sites. This feature has different enablement schedule than 39.5.

This feature will be available on your Webex site by October 2, 2019.


The video-centric experience has the following functional differences from the older recording format:

  • Screen and application sharing is recorded, but file sharing is not recorded.

  • If a Webex Meetings whiteboard (not Webex Board) is shared in the meeting, it is not recorded.

  • Video-centric recordings provide beautiful layout in high resolution (up to 1080p). Hence, the recordings consume higher storage, especially if you previously had recordings resolution set to 360p or lower.

  • Video-centric has no audio map or content thumbnails.

  • Different experience on older browsers: Browsers older than IE11, Firefox 58, and Chrome 59 are not able to display the new MP4 player. Hence, the video-centric recording will be played using the older MP4 player, which will not show the new look and feel, and also not allow trimming of the recording.

For more information about video-centric NBR, see https://help.webex.com/d8o7deb/.

For more information about enabling or disabling video-centric NBR, see https://help.webex.com/swxepdb/.

Trim Recordings

Hosts can now edit the playback range of their video-centric recordings from the redesigned NBR MP4 Player.

Trim your video-centric recording from the beginning and from the end. Preview your changes, before saving your changes for NBR playback in the native Webex Meetings Recordings Player on the web. Hosts can always make more edits to the recording or revert to the original recording at any time, since the trimming action is not permanent. Trimming is only available for video-centric MP4 recordings, and not available for standard MP4 recordings.

This feature will be available on your Webex site by October 2, 2019.


Note:

  • When a recording is played in full screen mode on an iOS device (iPhone or iPad), the iOS switches to native MP4 player and does not use Webex NBR player. In this case, the trimming feature is not supported and the full original recording will play ignoring the trimmed frames.

  • Trimming is not supported on browsers older than IE 11, Firefox 58, and Chrome 59.

For more information about trimming recordings, see https://help.webex.com/0zbv00/.

Join Without a PIN from a Cloud-Registered Video Conferencing System

With this release, Cisco Webex cloud-registered video conferencing systems within your own organization can now join meetings without being asked "Are you the host?" You no longer need to remember your host PIN to join and start the meeting from your own devices.

The device joins as a host to start the meeting. This behavior can be controlled with a Site Administration setting on Control Hub, and each user can set this preference for their scheduled Webex Meetings or Personal Rooms.

Users can choose to join without a PIN for their scheduled Webex meetings with the Webex Meetings Desktop Application using scheduling templates.

Email Template Redesign and Simplification for Meetings

Webex Meeting sites which haven't customized their email templates now see a redesigned set of base Meetings email templates with a consistent, simplified layout. Improvements include the following:

  • A single, clear green button to join your meetings

  • A consistent, normalized invitation look and feel across all your schedulers (Web, Webex Desktop Application, Microsoft Outlook, and so on)

  • A one-tap-to-join using the mobile link across the templates, for mobile users who want to join the audio-only meeting quickly

The following Enterprise templates are being updated in this release:

  • Admin increased PIN length for site_CMR

  • Admin suspended_CMR

  • CMR Setup Confirmation_CMR

  • Confirmation of Meeting Cancellation*

  • Host notification for Personal Room URL change

  • Host notification for both Personal Room URL and video address change

  • Meeting Cancelled*

  • Welcome Emails from WebEx Service_CMR

The following Webex Meetings templates are being updated in this release:

  • Host notification for Personal Room lobby

  • Meeting Reminder to Host

  • Invitation to Register for a Meeting

  • Invitation to a Meeting in Progress

  • Invitation to a Meeting in Progress_PR

  • Invitation to a Meeting in Progress_PR(Productivity Tools)

  • MC MeetingInfo For Attendee*

  • MC MeetingInfo For Attendee(Productivity Tools)

  • MC MeetingInfo For Attendee_PCM(Productivity Tools)

  • MC MeetingInfo For Host*

  • Meeting Information Updated*

  • Meeting Information Updated_PCM*

  • Meeting Invitation*

  • Meeting Registration Confirmed*

  • Meeting Registration Rejected

  • Meeting Reminder to Host

  • Meeting Reminder to Host_PCM

  • Meeting Requiring Attendee Registration Rescheduled

  • Meeting Rescheduled*

  • Meeting Rescheduled_PCM*

  • Meeting Scheduled*

  • Retracted Meeting Invitation*

  • Retracted Meeting Invitation_PCM*

  • Updated Invitation to Register for a Meeting

  • Updated Meeting Invitation*

  • Updated Meeting Invitation_PCM*


*The preceding email templates with an asterisk will be sent in iCalendar format when enabled by your site administrator. Go here for more information.

The following email template was retired for Mac users:

  • Meeting Center Invitation PCM(Productivity Tools) Cisco WebEx

Windows and Mac users will now both use:

  • MC MeetingInfo For Attendee_PCM(Productivity Tools)

Note that this is currently limited to Meetings templates, with Training and Events templates to be updated in a future release.

This is part of a larger initiative to overhaul and reduce our total number of email templates, as well as to simplify the way that our templates are managed. Look forward to additional changes in upcoming releases.


Non-iCalendar email template changes will be available with the WBS39.5.5 EP.

To remove the green join button, customize your email template and replace the following HTML:

<table border="0" cellpadding="0" cellspacing="0" style="width:auto;width:auto!important;background-color:#43A942; border:0px solid #43A942; border-radius:20px; min-width:160px!important;">
  <tr>
   <td align="center" style="padding:10px 36px;"><a href="%MeetingInfoURL%" style="color:#FFFFFF; font-size:20px; text-decoration:none;">Join</a></td>
  </tr>
  </table>

With the following HTML:

<a href="%MeetingInfoURL%" style="font-size:20px; text-decoration:none;">Join</a>

Modern View Personal Room Meeting List Support

This feature provides a better Personal Room meeting list experience in Modern View. Previously, the Personal Room meetings were not listed, even if scheduled from third-party calendars.

Now, the Personal Room meetings are listed on the Webex web portal, the same as scheduled Webex meetings if they are scheduled from the following apps:

  • Cisco Webex for Google Calendar (https://gsuite.google.com/marketplace/app/cisco_webex/678783785621)

  • Cisco Webex Meetings Scheduler (https://appsource.microsoft.com/en-us/product/office/WA104382035?tab=Overview)

  • The Microsoft Outlook plugin from Cisco Webex Meetings Desktop app or Cisco Webex Productivity Tools

Health Checker on Mac

In order to match functionality with the Webex Meetings experience on Windows, in this release we are excited to announce that Health Checker is now available for Mac as well, making it easier to self-diagnose, troubleshoot, and take actions necessary to improve your meeting performance.

The in-meeting Health Checker provides an intuitive and easy way to understand the status of your meeting and system performance.

Connection and Device status is shown with colored indicators that are green (good), yellow (there may be potential issues), or red (issues have been found). You can hover over the status for more details. You can even send a problem report directly from the Health Checker.

Once a problem is identified, the Health Checker summarizes the problem and provides you with a list of actions you can follow to solve the problem.

The Health Checker is accessed from the Help menu. The Audio & Video Statistics link was removed from the Meeting menu, and is now accessed from the Health Checker.

For more information on the Health Checker, see https://help.webex.com/ns63yvy/.

Calendar Integration in the Desktop App with Personal Room Meetings Home Page

For customers who are not using the Outlook client as a calendaring system, Personal Room meetings are not listed in the Webex Meetings Desktop App, even when selecting Webex as the meeting source in the preferences. Users who use Personal Room meetings frequently can now see more recent Personal Room meetings they joined instead of showing the meeting list, and join Personal Room meetings with one click when they are reminded. This feature is disabled by default at the site level, and must be enabled by request.

Webex Meetings Integration with Zapier

Cisco Webex Meetings can now connect with more than 1,500 web applications on Zapier. With this integration, Webex Meetings users using Zapier can set up a workflow to automatically send information from their Webex Meetings to calendar apps, email apps, team chat apps, task management software, and documentation tools.

For more information on the Webex Meetings integration with Zapier, see https://help.webex.com/np4temt/.

Schedule a Webex Personal Room from Jira Service Desk

Jira Service Desk users whose administrator has enabled the Webex Meetings integration can now schedule a Webex Personal Room meeting. Users can also cancel a meeting before the meeting end time.

When a meeting is scheduled or cancelled, Jira automatically notifies the issue reporter and watchers via a new comment added to the Jira issue. Users who unsubscribe from Jira notifications do not receive these Webex meeting-related notifications.

This feature is only available to cloud Jira Service Desk, and not available to the Jira on-premises version.

Limitations:

  • The scheduled Webex meeting in Jira must be managed within the same Jira issue, such as cancelling the meeting or rescheduling.

  • The meeting scheduled in Jira will not show in Webex meeting's web page.

Removal of Special Character Support

For cases where a Personal Room ID contains special characters (non-Latin codes), Webex now follows a new approach to generating the ID. It skips any special characters in the string, keeping only the valid characters.

If the resulting PR ID conflicts with any duplicates already in the system, a number is appended at the end so that it becomes unique.

For example, “p&hil” would become “phil”. If there's a duplicate, then it might become “phil423” instead.

Modern View Profile and Preferences Improvements

In this release, we’ve made the following profile and preference improvements:

  • PCN-enabled sites now have access to their PCN preferences from their Modern View site.

  • Modern View users now have access to their Call my video address settings directly from their Modern View preferences

  • Modern View users now have access to their Contacts and Company Address Book directly from their Modern View profile

  • In the Modern View downloads->version information page, the wording was changed to “Release Notes”, with a link to a newer relevant https://help.webex.com article.

  • Modern View users now have access to the Access Anywhere/My Computers link directly from their Modern View dashboard, from the top left dropdown.

For more information on setting audio and video prefernces in Modern View, see https://help.webex.com/ntwtdhl/.

Mobile Page Global Call-in List Improvements

Mobile users who are joining an audio-only meeting without the Webex Meetings app now experience the following improvements:

  • The audio numbers in their global call-in number list will now be tappable, for an easier path to their audio connection.

  • The global call-in number list is more mobile-friendly, to be easier to read on mobile browsers.

  • The region that the mobile user is dialing from is automatically detected via the device, and the user is offered a local number for that region towards the top of their global call-in list, to make it more convenient for the user to find. Note: Mobile users connected to a VPN network may see a non-local number appear on the top of their list instead.


This feature is not supported on iPads.

Modern View Past Meeting Search Support

Modern View users can now use past date criteria to search on past meetings within their meeting list. Note that this will only search for meetings that haven't yet been started. Meetings that have already ended will not be searchable.

Initial trials open for REST API for Webex Meetings

We are now accepting Early Field Trial requests for our upcoming Webex Meetings REST API release! Please reach out to devsupport@webex.com if you'd like to participate.

We are modernizing our Webex Meetings APIs offering by introducing a brand new set of RESTful API for our most common pre-meeting Webex functions. With this offering, customers and partners can develop Webex capabilities onto their own tools/platforms, to perform important tasks such as scheduling, listing, updating, and canceling Webex Meetings:

This API will initially be offered for CI-enabled and CI-linked sites only.

REST API integrations can only be developed and deployed for your own Webex sites at this time. The ability to add and permit integrations from additional 3rd party developers will be made available in a future release.

All your existing API integrations that are implemented via alternate protocols such as XMLAPI or URLAPI will NOT be going away. There are no plans on deprecating our existing APIs, although we do encourage developers to try out our REST APIs, as additional APIs not available on XMLAPI will be introduced in future releases.

Please visit https://developer.webex.com for more information.

Cisco Webex Edge Basic Support of Edge Audio with CCA SP

In a past release, Cisco announced the new Webex Edge Service with two capabilities namely, Edge Audio and Edge Connect. As part of this service, Edge Audio allowed customers to bypass PSTN toll and use the IP network to connect directly into Webex meetings from their IP Phones. This allows for a superior experience with better quality high-definition wide-band codecs while providing significant cost-savings to customers. This service was announced along with Webex-provided audio plans.

We are pleased to announce that we have extended Webex Edge Audio to be offered in conjunction with a CCA SP audio plan. CCA SP audio plans are very popular with Webex customers, and this allows our Cisco CCA SP-certified partners to provide the same benefits of Webex Edge Audio to them. The Webex Edge Audio solution uniquely integrates with our Cisco Unified Communications (UC) on-premises deployments. This creates an opportunity for our partners to enable the thousands of Cisco UC Calling customers to cross-sell Webex meetings and vice-versa. It allows our end customers to consume both Cisco UC Calling and Webex Meetings under one integrated product and Flex Plan commercial offering.

The Edge Audio feature within the CCA SP Audio plan will be available at no extra cost to our end customers under the Flex Plan Meetings offer. The feature will be enabled by default for all new Flex Plan Meetings with CCA SP audio orders by mid-June 2019. Existing customers on Flex Plan contracts can do a no-cost modification order to enable Edge audio starting mid-June.

For more details regarding this feature see the Webex Edge Audio customer configuration guide with the feature details here: https://help.webex.com/xmsy7d/Cisco-Webex-Edge-Audio-Customer-Configuration-Guide.

Optimized Grid View in Low-Bandwidth

Grid view now prioritizes the available video streams to the top in low-bandwidth use-cases.

In low-bandwidth conditions, the user may not be able to receive all of the participant video streams. Previously, the available streams would appear sporadically in the grid view. In this release, any available streams will be prioritized to be displayed first in the grid view.

For more information on grid view when there are low-bandwith issues, see https://help.webex.com/nw5b6/.

Advance Notifications About our Next Release

Announcement: Upcoming Classic View and Modern View Behavior Changes

This is the advanced notification for a change scheduled in next release WBS 39.6. Starting with the WBS39.6 release, we will be moving our Classic View Only and Classic View Default settings out of Site Administration. They will continue to be available on a case-by-case exception basis, but will no longer be an available selection in Site Administration.

Existing customers who've already selected either Classic View Only or Classic View Default options on their site will remain unaffected, as we will not transition their old settings towards another setting.

For customers who have not already selected either Classic View Only or Classic View Default options, we will also be changing the Modern View only behavior, for sites that have set this option. In this mode, if users choose to click the Classic View link from their Modern View, once they close their browsers, they will automatically be returned to their Modern View experience the next time they return. We will no longer use cookies to remember their decision on their browser, which formerly kept them in their Classic View experience. Site administrators will not have the option to change this behavior.

Users selecting the Classic View link will also see a feedback dialog, asking for information on why they are transitioning to Classic View. This is to help us gather additional feedback and prioritization on remaining Modern View gaps. Site administrators will have the option to disable this feedback dialog.

Announcement: Upcoming Email Template Improvements to Web Scheduler

Starting in WBS39.6, users of the Modern View and Classic View Web schedulers will receive an improved experience by having their meeting invitations sent in iCalendar format, instead of as separate ICS attachments. This allows for the following:

  • Seamless accept and decline flows in Outlook and Google Calendars.

  • Meetings automatically pushed to calendars, without requiring that the email is read

  • Access to existing calendar app features, such as Outlook reminders, and so on

  • Better look and feel consistency with Outlook and Desktop App meeting invitations

Webex Events and Webex Training invitations are not yet supported.

Note that certain third-party calendaring apps may not support this format. Customers who rely on these unsupported apps will have access to a Site Administration option to switch back to their previous invite formatting.

Also note that we are enabling this feature and turning it on in WBS39.5 on our ATS/BTS clusters only, and for early trial users interested in trying out the feature. If you want to try out this feature, then after WBS39.5 is deployed on your site you can submit an ops request for early access.

Cisco Webex Meetings Web App 39.5

Network and Performance Quality Indicator for the Web App

In order to match functionality with the Cisco Webex Meetings Desktop App, the Webex Meetings Web App now has a status indicator which warns users if their VoIP, video, or high-frame-rate content sharing quality may be suffering due to network conditions.

Health Checker for the Web App

The Cisco Webex Meetings Web App now supports the Health Checker, accessed from the quality indicator, making it easier to self-diagnose, troubleshoot, and take actions necessary to improve your meeting performance.

The Health Checker provides an intuitive and easy way to understand the status of your meeting and system performance.

Status is shown with colored indicators that are green (good), yellow (there may be potential issues), or red (issues have been found). You can hover over the status for more details. You can even send a problem report directly from the Health Checker.

The Health Checker summarizes the problems and provides you with a list of actions you can follow to resolve.

Improved Call-in Number Dialogue and Search Capability

We've improved the search UI in the global call-in dialogue, making it easier to find phone numbers by the country flag.

Web App Sharing Extension no Longer Required for Chrome 72 and above

Web App users are no longer required to install the Cisco Webex and Cisco Webex Teams Content Sharing extension in order to share their screen or applications in Chrome version 72 and later.

Cisco Webex Meetings Mobile 39.5 (Android)

Search on the In-App Global Call-in List

Mobile app users who use the call in audio are now able to search on their in-app global call-in list, for the right country to dial. In addition, the app remembers the 3 most-recent numbers for them to easily access.

Usability Improvements

We’ve made the following usability improvements and changes:

  • Users see a redesigned Speaker On/Speaker Off control that clearly shows what speaker state the user is in.

  • Users now have the Move to lobby function enabled (not applicable for sites with CMR Hybrid audio enabled).

  • Starting from this release we no longer support Android OS versions 5.0 (Lollipop) and earlier. Users will continue to be able to use their prior existing Webex Meetings app versions on those older operating systems, however they will not be allowed to upgrade to the latest app version.

Cisco Webex Meetings Mobile 39.5 (iOS)

iOS Raise Hand Support

Users are now able to raise their hand in Meetings, Events, and Training sessions.

Blur Background Support For iPhone 7 and 8 Users

In this release, showing blurred backgrounds when sending video, which was formerly supported for iPhone X only, is now supported for iPhone 7 and 8 devices as well.

Search on the In-App Global Call-in List

Mobile app users who use the call in audio are now be able to search on their in-app global call-in list, for the right country to dial. In addition, the app remembers the 3 most-recent numbers for them to easily access.

Usability Improvement

Users now receive a dialog suggesting that they disable video, when a low battery condition is detected while the phone is in Low Power Mode. To enable this feature, go to Settings > Battery and tap the switch to turn on Low Power Mode.

WBS39.4

Cisco Webex Meetings

Set Personal Room URL and ID in Slack

Slack users with the Webex Meetings bot installed can share a Personal Room join link with the command “/webex @username” instead of remembering the exact Personal Room ID of the host.

If a Slack user's email address does not match the Webex account email address, the user can set their Personal Room ID in Slack with the command “/webexconfig set_Personal_Room [Personal_Room_ID]” to specify which Personal Room ID they want to share by default when typing “/webex”. The user can also reset their Personal Room ID with the command “/webexconfig reset_Personal_Room”.

For more information on Cisco Webex Meetings for Slack, see https://help.webex.com/article/n6dr138.

Limited Permissions for Changing a Slack Workspace Webex Site URL

We’ve limited permissions so that only the Slack workspace owner and administrators can change a workspace Webex site URL using the existing command “/webexconfig site [siteurl]”. Other members in the workspace are only able to view the current site URL via the same command.

For more information on Cisco Webex Meetings for Slack, see https://help.webex.com/article/n6dr138.

Jira Integration with Webex Meetings

Jira Service Desk users who have a Webex host account can integrate a Webex meeting into their Jira issue. Users can start a Webex Personal Room meeting with the Jira issue topic as the meeting title, and automatically notify the issue reporter and watchers via a new comment about the meeting added to the Jira issue. This is only available to cloud Jira Service Desk, it is not yet available to Jira on-premises version.

To get this feature, the administrator can add it from the Atlassian marketplace.

For more information on Cisco Webex Meetings for Jira, see https://help.webex.com/article/nbvp5o9.

My Recorded Meetings Page Shows Processing Recordings in Modern View

Meetings hosts who are using Modern View now see recordings that are still being processed on their My Recorded Meetings page with a “Generating” status next to their recordings. Previously, only completed recordings were listed on the My Recorded Meetings page.

Modern View Release Information access

Users now have access to additional details about their release, including lockdown version dates, using a hyperlink to a page on https://help.webex.com. The hyperlink is accessible from their Version page in their Downloads > Version information page.

Move to Lobby (Available by Request)

Hosts can now move attendees back into the lobby from the participants list in a meeting. This is useful if some participants need a moment to talk privately in the meeting, before admitting that user back into the meeting.

When a user is moved into the lobby, it's like putting this user “on hold”, where they cannot see or hear what is going on in the meeting. The host can then admit the user back into the meeting when ready. This capability is available for Personal Room meetings as well as scheduled (non-Personal Room) meetings.


This feature currently has limitations as given below and hence this feature is available by request only. Please contact your Customer Success Manager to enable this for feature for your site.

Limitations

  • Must not be a TSP Enabled site.

  • Must be a Video Platform Version 1 or Video Platform Version 2-enabled site.

  • Meeting host must be enabled for Video Platform.

  • It is not possible to move attendees into the lobby if they are in any of the following scenarios:

    • Joined from a video device on a FedRAMP authorized Webex site

    • Joined from pre-WBS39.4 mobile apps

    • Joined from Cisco Webex Teams

    • Joined from a cloud video endpoint or Webex Share device

    • Currently in a private call with Support

This feature will made available for all eligible Webex sites between June 3, 2019 and June 21, 2019.

For more information on moving attendees to and from the lobby in Cisco Webex Meetings, see https://help.webex.com/article/nsq9s2h.

Network QoS Support

Webex Meetings now adds appropriate DCSP markings from the cloud towards the user's apps for audio and video traffic to ensure the best experience for users. According to the service classes defined in RFC 4594 and to the WebRTC considerations in draft-ietf-tsvwg-rtcweb-qos, we now use the following DSCP values to classify Webex real-time media flows:

  • Audio traffic: DSCP AF41 – this is for users who have chosen computer audio for their audio connection

  • Video traffic: DSCP AF41 – this is for the video streams in a meeting and High Frame Rate Content Sharing

These recommendations are consistent with those for on-premises Collaboration deployments, as documented in the Collaboration SRND and the Collaboration Preferred Architecture (CVD).

More Accurate Video Usage Details in Reports

We are updating the way Webex Meetings desktop app calculates video usage to provide more accurate information in usage reports.

Previously, the MPV field contained the total number of video minutes sent and received by all participants in a meeting. For example, the MPV value would be 30 for a 10-minute meeting where one of the three participants sent video the whole time, and the other two participants just received video. Now, only the number of video minutes sent will be counted, so the MPV would be 10 in the example.

Cisco Webex Meetings and Cisco Webex Events

Support for Multiple Monitors on Mac

Sharing content in Cisco Webex Meetings and Cisco Webex Events for Mac now supports multiple monitor setups. This gives users the ability to share from different displays, providing parity with the Windows experience.

Cisco Webex Meetings Suite

Files Removed After Meetings

Previously, we deprecated the host’s ability to manage and re-use files that were uploaded as part of a scheduled Webex meeting after their meetings were ended. These course materials, however, were still kept stored on our servers.

In this release, we are further enforcing this policy by removing those files from our backend servers.

If the host selects “Delete from my meetings when completed” while scheduling, then files are removed after the host ends the meeting, or after the scheduled end time.

If the user has not selected the option, then files are removed after the scheduled end time.

This policy applies to pre-loaded material in Cisco Webex Events and Cisco Webex Training course, as well as pre-loaded presentations in Meetings.

Cisco Webex Meetings Desktop Application

Network and Performance Quality Indicator Enhancements

Building on the functionality introduced in WBS39.1, Webex Meetings can now detect if your VoIP, Video, or High Framerate Content Sharing quality may be suffering due to poor network conditions or hardware performance. The new in-meeting Health Checker provides an easy way to see your meeting performance at a glance and self-diagnose any issues.

Health Checker on Windows

It’s now much easier to self-diagnose, troubleshoot, and take actions necessary to improve your meeting performance with the new in-meeting Health Checker.

The Health Checker provides an intuitive and easy way to understand the status of your meeting and system performance.

Connection and Device status is shown with colored indicators that are green (good), yellow (there may be potential issues), or red (issues have been found) You can hover over the status for more details. You can even send a problem report directly from the Health Checker.

Once a problem is identified, the Health Checker summarizes the problem and provides you with a list of actions you can follow to solve the problem.

The Health Checker is accessed from the Help menu. The Audio & Video Statistics link was removed from the Meeting menu, and is now accessed from the Health Checker.

For more information on the Health Checker, see https://help.webex.com/article/7lmupu.

Desktop App Pre-Meeting Enhancements for Non-Signed-in Users

Previously, users could only view the meeting list and join meetings after signing in to the Cisco Webex Meetings Desktop app pre-meeting. Unauthenticated users can now view the Microsoft Outlook meeting list and join Webex meetings before signing in.

Other User Experience Improvements

Along with moving the meeting list to the main panel, the following enhancements were made to the UI:

  • Moved the Personal Room button together with avatar and Personal Room information

  • The Recent Personal Rooms list now appears only when focus is in the join meeting field.

  • Moved the Schedule function to the main panel

  • Now supports multiple join methods and cross-site join

  • Removed tabs

Old UI

New UI

For more information on using the Cisco Webex Meetings Desktop App, see https://help.webex.com/article/nqx2ohdb.

For more information on using the Cisco Webex Meetings Desktop App as a guest, see https://help.webex.com/article/x8p8cw.

Automatic Download of the Desktop Application Pre-Meeting Experience (Windows)

Cisco Webex Desktop Application Pre-meeting experience provides an amazing experience in scheduling and joining Webex Meetings. We are working on a delivery experience as well so that users can easily get this integrated experience with a single app. As a pre-cursor to this effort, Windows users now automatically get the Desktop Application Pre-Meeting experience after they join the Webex meeting without signing in. The pre-meeting experience is automatically delivered unless the user has already installed the Pre-meeting experience application or Productivity Tools (older version of the pre-meeting experience).

To control installation from an external site, a registry key is provided that can be used to enable or disable installation.


This does not apply to Desktop Application or Productivity Tools version 33.0 or later.

For more information joining a Cisco Webex Meeting for the first time as a guest, see https://help.webex.com/article/n665eiq.

Cisco Webex Desktop Application Pre-meeting experience provides amazing experience in scheduling and joining Webex Meetings. We are working on delivery experience as well so that users can easily get this integrated experience with a single app. As a pre-cursor to this effort, users will now automatically get the Desktop Application Pre-Meeting experience after they join the a Webex meeting without signing in. The Pre-meeting experience will be automatically delivered unless user has already installed the Pre-meeting experience application or Productivity Tools (i.e. older version of Pre-meeting experience). And for details, please refer to https://help.webex.com/n48ia1o/.

Users can Pair with On-Premises Devices Without Signing in

Previously, users could only use device integration functions after signing in to the Cisco Webex Meetings Desktop app. With this release, unauthenticated users can now pair with Cisco on-premises video devices and locally share wirelessly, or join a meeting with the pairing device before signing in.

For more information on using the Cisco Webex Meetings Desktop App as a guest, see https://help.webex.com/article/x8p8cw.

VoIP for Large-scale Events and Retirement of Audio Broadcast

Webex VoIP was previously limited to 1000 or fewer participants. With this release, Webex VoIP can now support Webex Events up to the full 3000 participant capacity, giving all attendees high-quality audio. Webex VoIP was previously limited to 1000 or fewer participants. With this update, Webex VoIP can now support Webex Events up to the full 3000 participant capacity, giving all attendees high-quality audio. Hosts are no longer required to enable the Provide audio to attendees using Audio Broadcast option when scheduling events larger than 1000 participants.


It was previously announced that the Audio Broadcast feature would no longer be a scheduling option starting in the WBS39.4 update. This change was removed, and Audio Broadcast can still be used.

Cisco Webex Meetings Web App 39.4

Send and Receive Video in the Edge Browser

You can now send and receive video when using the Cisco Webex Meetings Web App on the Microsoft Edge browser.


  • This requires Edge version 42 or later.

  • Web-browser-based audio is not yet supported.

View High Frame Rate Shared Content in the Edge Browser

You can now view and hear high frame rate shared content when joining from the Web App in the Edge browser.

Cisco Webex Meetings Mobile 39.4 (Android)

Google Home Device Support

Mobile users now have access to their Meeting List commands, directly from their Google Home devices. In our initial release, we support the following commands:

  • "Hey Google, list meetings"

  • "Hey Google, list my meetings"

  • "Hey Google, list upcoming meetings"

  • "Hey Google, what’s my next upcoming meeting?"

Users will be prompted whether they want to find out more details about the meeting, such as the agenda and the host name, with a follow-up question from Google Assistant.

The home device must be paired to the mobile device before use.

Webex Share Support

Mobile users are now able to easily find and connect to a Webex Share device that's connected to a television. The user experience follows the same Find Device flow that currently exists for Cisco Video System proximity detection.

Webex Training Breakout Sessions Support

Android users can now participate in Cisco Webex Training breakout sessions, similar to iOS users. Supported functions include audio support, viewing shares, sharing from your own mobile device, and chat.

Host functions are not yet supported.

Mobile IP Display in Site Administration Usage Reports

To align with the Cisco Webex Meetings Desktop app and to allow customers to better troubleshoot or audit their mobile meeting usage, mobile IP addresses now appear in Site Administration usage reports, similar to the desktop app.

Self-Video In-app Auto-Enable Setting

With this release, mobile users are now able to preset their self-video to automatically be enabled when joining every meeting. The default is disabled for new installations.

Official Mobile Text Recognition Scan Support

Using the Google AI library, mobile users are now able to scan printed or handwritten Personal Room URLs or Meeting numbers to join their next Webex Meeting.

Cisco Webex Meetings Mobile 39.4 (iOS)

In-app iOS Screen Sharing UE Improvements

iOS users are now able to launch their native screen share capabilities directly from the Webex Meetings app itself, instead of being forced to use the iOS device's native Control Center interface.

Webex Share Support

Mobile users are now able to easily find and connect to a Webex Share device that's connected to a television. The user experience follows the same Find Device flow that currently exists for Cisco Video System proximity detection.

Mobile IP Display in Site Administration Usage Reports

To align with the Cisco Webex Meetings Desktop app and to allow customers to better troubleshoot or audit their mobile meeting usage, mobile IP addresses now appear in Site Administration usage reports, similar to the desktop app.

Self-Video In-app Auto-Enable Setting

With this release, mobile users are now able to preset their self-video to automatically be enabled when joining every meeting. The default is disabled for new installations.

Move to Lobby (Available by Request)

Hosts joining from iOS can also move attendees back into the lobby from the participants list in a meeting just as they can do so from the Desktop Application. Same limitations apply. Please Move to Lobby feature detail in Cisco Webex Meetings section

Share Meeting Information Using Third-Party Apps

Similar to Android functionality, iOS users are now able to share meeting information directly using third party apps like WeChat or Google Hangouts, with an in-meeting share function.

Edit Recording List Name

Hosts are now able to edit their recording titles directly from within their in-app recording lists. Updated recording titles will show up for their attendees, if the recording is shared.

Pre-Meeting In-app Share Support

iOS users are now able to share their pre-meeting screens within the Webex Meetings app itself.

WBS39.3

Cisco Webex Meetings

Call my computer “Use system setting” Option

When selecting the “Call my computer” audio option, users now have a new option in the speaker and microphone drop-down lists called “Use system settings”. This makes it easier for users to connect to VoIP through their default audio devices, as it will simply use whichever device is already being used by the system.

For more information on connecting your audio and video when you start or join a meeting, see https://help.webex.com/article/cjr7xq.

Webex Account Integration with O365 Accounts

Users who are using Microsoft Teams will be able to associate their Webex account with their Microsoft O365 accounts, even if the email addresses are not identical. This resolves the problem where the user's O365 organization is set up using a different primary email address than their email addresses associated with Webex accounts.

For more information on the Cisco Webex Meetings Scheduler for Microsoft Office 365, see https://help.webex.com/article/n2a359db.

Schedule Personal Room Meetings from Microsoft Teams

Users who added the Cisco Webex Meetings tab in Microsoft Teams are now able to schedule a meeting using their Personal Room in the tab.

For more information Cisco Webex Meetings for Microsoft Teams, see https://help.webex.com/article/ia89ccb.

Recording Disclaimer Support

Modern View users now see recording playback disclaimers before playback and sharing. The display logic matches the current Classic View behavior.

Modern View Scheduler Templates

Modern View users now have access to scheduler templates. Hosts have the ability to save their scheduler meeting options into a user template, and select it later during scheduling. Hosts also have access to a set of baseline site templates created and provided by the site administrator.

By definition, there are two ways to configure your scheduled meetings:

  1. Quick scheduler options - options that the host often needs to configure while scheduling each meeting, accessible from the scheduler itself

  2. Scheduler preferences - options that the host doesn’t often need to configure, accessible from the preferences section from the left navigation

The following logic applies while scheduling:

  • If the host doesn’t choose any template, then the user can continue to manually set their meeting options via quick scheduler options and scheduler preferences.

  • If the host selects a site template (default templates provided by the site admin), the meeting options will follow this template. However please note that the following manual scheduler preferences changes will overwrite this site template:

    • Audio type preferences

    • Session type preferences

If the host selects a user template (templates saved by the host themselves), the quick scheduler options will follow this template. Any manual scheduler preferences will not overwrite this template.

For more information on working with scheduler templates in Modern View, see https://help.webex.com/article/8lpohfb. For more information on scheduling a meeting in Modern View, see https://help.webex.com/article/mswr2eb.

Advanced Scheduler options

Modern View users now have access to the following additional options while scheduling. These options will be available in both the quick scheduler options and the scheduler preferences sections:

  • Audio type, entry and exit tone

  • Meeting type (also known as “Session type” in Classic View)

For more information on scheduling a meeting in Modern View, see https://help.webex.com/article/mswr2eb. For more information on setting scheduling preferences in Modern View, see https://help.webex.com/article/4pj83q.

Reminder - Email Verification, Mandatory Warning Message

This is a reminder that, as previously communicated in WBS39.2, users will see a banner allowing email verification flow in Modern View and Classic View in their Webex Meetings site, two weeks after the availability of WBS39.2 for your site. 30 days after the banner shows up, authenticated users will see a mandatory email verification flow in Modern View and Classic View. With the mandatory flow, users are required to verify their emails before they can proceed to use Webex Meetings.

In addition, Webex Desktop App users will also see new warning banner informing them that email verification is required. In this release, the Desktop App does not block users from proceeding if they don't verify their emails, but in future releases unverified users will experience a mandatory email flow from desktop app as well.

Image shows email verification flow from desktop app

Site administrators can disable user-level alerts in Modern View, Classic View and the Desktop App by verifying domains in the Webex Site Administration portal, or by linking their site to Webex Control Hub and verifying email domains in Webex Control Hub.

Email verification is applicable for all sites including those set up for Single Sign-On, except the sites that are managed by Control Hub.

For more information, see https://help.webex.com/n7i635u/Cisco-Webex-Meetings-Email-Verification.

Modern View Download Link Customization

Modern View site administrators can now customize the download link, to point to a separate page of their own choosing. If they do not customize any download link, then their page will default to the existing Webex experience.

If a site administrator chooses to point to their own customized download link, then the following logic is applied:

  • Both signed in and signed out users are directed to the custom URL by default.

  • If a site administrator chooses the option “Hide the download link for guest user” (default is off), then signed out guest do not see that download link (for intranet sites).

For more information on customizing the download link, see https://help.webex.com/article/8pijh7.

Invitee Predictive Search

The invitee field now automatically suggests attendee names based on people who were invited before, on existing accounts on the Webex site, and on contacts in the Webex site company and personal address books. Suggestions appear after the third character that host types.

For more information on scheduling a meeting in Modern View, see https://help.webex.com/article/mswr2eb.

High Frame Rate Content Sharing Now in General Availability

We previously announced the availability of high frame rate content sharing to our Limited Availability cluster customers in a prior release.

We are pleased to announce that this highly-anticipated feature is now available to all customers in all clusters.

Webex Meetings Virtual Desktop App

For our customers using virtual desktop environments in their organizations, we are now delivering the Webex Meetings Virtual Desktop App. This app delivers the most-used Meetings functions on a stack that optimizes and enhances media specifically for virtual desktop environments. For more information, see https://help.webex.com/article/tx7gq6.

Cisco Webex Meetings Suite

DevNet Improvements, for Cisco Webex Meetings XML API

DevNet (https://developer.cisco.com) users now enjoy a redesigned portal for their XML API integration efforts as follows:

  • A simplified navigation and landing page allows easy access to their desired XML API functionality.

  • Webex customers and partners are able to sign in via their Webex Meeting account, for access to signed-in content.

  • Webex Site Administrators can use their Webex Meeting account sign-in to access a Client ID management interface, for their XML API OAuth integration development efforts.

  • XML API detailed content has been updated with accurate information.

Third-Party Content Warnings

In Webex Meetings, Events, and Training, users can be shown links that show content from outside of Webex. Also, users can be taken to third-party sites in a browser window.

To protect Webex users from potential threats in such cases, users are now shown an information pop up any time they are about to be shown third-party content, or about to be taken to third-party site. This information pop up allows users to understand that target and allow the transition when they trust the third-party.

Cisco Webex Meetings Desktop Application

Email Verification Reminder

The Webex Desktop Application pre-meeting app now prompts users who haven't verified their email address to verify. The message on the home tab will continue to remind users upon every sign-in until their email is verified.

Optimized Problem Reporting (Windows)

The Cisco Webex Meetings Desktop Application for Windows now allows users to send the problem logs directly to the Cisco cloud instead of saving them locally on their computer.

This capability was earlier made available in Cisco Webex Web App and Cisco Webex Meetings application (in-app).

For more information on running a Problem Report, see https://help.webex.com/article/WBX000021930.

Webex Desktop Application Wireless Share Within Microsoft Office Applications

Users can now use the wireless sharing capability within Microsoft Office applications:

  • Powerpoint

  • Excel

  • Word

Users are able to share the Microsoft Office application to Cisco applications on-prem, cloud video devices as well as Webex Share devices by selecting the menu on the ribbon once the Webex desktop app is paired with any of them.

For more information on using PowerPoint, Excel, or Word to share, see https://help.webex.com/article/nb0s0vb.

Cisco Webex Events

Video System Panelist Support Now in General Availability

Video system panelist support for Webex Events was previously released to our Limited Availability cluster customers in a prior release. This feature is now available to all sites.

This feature was previously available only for on-premises video devices. It is now available for cloud-registered video devices as well.

Cisco Webex Site Administration and Control Hub

Updated Option Label

The label that previously said “Automatically record all meetings for MiFId compliance” was updated to “Automatically record all meetings”, because this option can be used for general purposes.

Cisco Webex Web App 39.3

Mute Button in the Participants Panel

You now have access to the mute button from the Participants panel when joining meeting through the web app. This gives parity with the native client.

Cisco Webex Meetings Mobile 39.3 (Android)

Local Recording Indicator

Android mobile users now see an indicator that a recording has started, for local MP4 recordings.

Official O365 Exchange Meeting List Support

We have removed the “beta” tag from our Microsoft Office O365 Meeting List feature, in this release.

Smart Video Improvements

  • If we detect that the video is turned on, the speaker has been turned off, and there is no Bluetooth or headset connected, then we assume that users are about to hold the phone up to their ear, and automatically turn the video off.

  • When there is no ongoing video or screen share, we automatically dim the screen to save battery. In this state, users can still perform their actions without having to undim the screen first. If the device detects that the phone has moved or been picked up, then the screen will automatically light up again.

Google, Facebook, O365 Sign-in on the Mobile App

Similar to our Google, Facebook, O365 sign-in feature in Modern View, mobile app users now have a similar option to log into their mobile app using their Google, Facebook, or O365 account, accessible from their sign in flow.

If they haven't yet mapped the Google, Facebook, or O365 account to an existing Webex account, then the mobile app prompts the user to map the account, before continuing. This mapping is applicable to all future Modern View page sign-ins or other Webex Meeting mobile apps on other devices, as well.

This feature must first be enabled in Site Administration, and each service can be enabled or disabled separately.

If the user has already previously mapped their Google, Facebook, or O365 account to an existing Webex account, then they will be able to seamlessly sign in.

Cisco Webex Meetings Mobile 39.3 (iOS)

Optimized FTE Permissions Dialog

iOS users are now able to view their first-time permissions in the beginning of their initial app launch, instead of being forced to accept individual permissions during the pre-meeting and in-meeting experience.

Official O365 Exchange Meeting List Support

We have removed the “beta” tag from our Microsoft Office O365 Meeting List feature, in this release.

Google, Facebook, O365 Sign-in on the Mobile App

Similar to our Google, Facebook, O365 sign-in feature in Modern View, mobile app users now have a similar option to log into their mobile app using their Google, Facebook, or O365 account, accessible from their sign in flow.

If they haven't yet mapped the Google, Facebook, or O365 account to an existing Webex account, then the mobile app prompts the user to map the account, before continuing. This mapping is applicable to all future Modern View page sign-ins or other Webex Meeting mobile apps on other devices, as well.

This feature must first be enabled in Site Administration, and each service can be enabled or disabled separately.

If the user has already previously mapped their Google, Facebook, or O365 account to an existing Webex account, then they will be able to seamlessly sign in.

WBS39.2

Cisco Webex Meetings

Email Verification, Moderate Warning Message

In today’s security landscape, having an accurate email for the users is the fundamental step in securely delivering services to users from cloud. Cisco Webex is now requiring all users with accounts to verify their emails.

Starting two weeks after WBS39.2 site upgrade, Modern View and Classic View users will start seeing a banner towards the top of the page after sign in, informing users that we will be enforcing email verification. During the two-week period prior to this message being shown to users, site administrators can verify an email domain. All users with email belonging to a verified email domain will not see the email verification banner.

When this banner message appears, it will specify the date/release after which the verification will be mandatory.

30 days after the moderate warning message banner appears in WBS39.2, all users will be required to initially verify their emails the first time they sign into the upgraded site. They will be unable to continue using Webex Meetings functionality on their page until they've verified their email. Newly-provisioned users will be required to verify their email right away. Existing users will have one opportunity to postpone their verification, in case they have an urgent need to access their page. The postponement period is 24 hours from the moment that they click the Postpone button.

For more information, see https://help.webex.com/article/n7i635u.

View Webex Board Whiteboards in Webex Meetings

Webex Meetings users and those on video devices are now able to see drawings made on Webex Boards in all Webex meetings.

Please note that only one user is able to draw at any point in time. We will enable co-creation flows from devices in a subsequent release.

In addition, users on Webex DX devices registered to the cloud will not be able to share whiteboards in Webex Meetings.

We will complete the portfolio-wide transition to the new white board technology in a later release where Webex Meetings users, Webex Teams users, and all whiteboard-capable Webex devices will participate in co-creation flows with an enhanced toolset across the board.

This feature is enabled on February 28th for all customers.

Meeting Join Link and Meeting Number Support

The Webex desktop application now supports entering the Webex Meetings dynamic meeting link, meeting number, and video address into the joining field on the home tab.

Screen Sharing Improvements

Webex Meetings screen sharing on iPhones and iPads can now be conveniently triggered directly from within the app, instead of forcing users to rely on the native iOS device's control center.

Green Join Button in Webex Meeting Email Template

As part of our ongoing effort to improve our email templates, we added an easily recognizable green join button into the following email template:

  • MC MeetingInfo For Attendee(Productivity Tools)

In future releases, we will be expanding this to more templates, as well as simplifying and re-organizing the rest of our email templates.


This button does not appear in mobile native device calendars, due to mobile device limitations.

In-Meeting Audio Prompts Disabled for Video Devices

In-meeting audio prompts are now disabled for users joining meetings on their video devices. Relevant information is still displayed via on-screen prompts. The audible prompts when joining a meeting are also retained.

This change prevents audible distractions in the meeting, e.g., when the host mutes a participant, or when a meeting is locked.

Following is a full list of audio prompts that are no longer played:

  • User muted

  • User unmuted

  • Meeting locked

  • Meeting unlocked

This feature is only available for Webex Video Platform 2.0.

This feature is enabled on March 15th for all our customers.

200 Video Devices and Teams App Participants in a Webex Meeting

With Webex Video Platform 2.0 we are increasing the number of video devices and Webex Teams apps users that can join meetings from 100 to 200.

This feature is only available for Webex Video Platform 2.0.

This feature is enabled on March 1st for all our customers.

Optimized Share Dialogue From the Top Menu

Under the Share option in the top menu, the My screen, File, Application, and Whiteboard options have been consolidated into a single option called, Share content, giving a consistent experience sharing from the control bar.

The visual thumbnails in the optimized Share Content dialogue show what applications are open, making it easy to find the content to share.

Enhancements to the High Frame Rate Content Sharing (Beta)

The Optimize for Text and Images/Optimize for Motion and Video selection control has been moved to the top of the Share dialogue, making it more intuitive when sharing content.

Desktop App for Both on-Premises and Cloud Meetings

For customers who install the Cisco Webex Meetings desktop app, Cisco Webex now provides a single desktop app for both on-premises and cloud Webex meetings. This allows customers to have consistent experience for cloud and on-premises meetings.

Site Administration Webex Meetings Integration Toggle

Site Administrators are now able to toggle on or off allowing integrations developed by customers or third parties to function for users on their site. If disabled, users from this site will be unable to log into any apps or tools that were built by customers or third parties with Webex Meetings integrations that have leveraged a registered Webex OAuth client ID and Webex OAuth authorization code flow to access meeting resources via the REST APIs.


Internal Cisco-developed integrations (LMS integrations, IBM streaming, O365 integrations, Microsoft Teams integrations, Facebook Live integrations and others), are not impacted by this Site Administration setting.

More Video Streams for Video Device Users

With this release you get the best possible video experience on your video device when there are multiple users with videos participating in the meeting.

The current limitation of displaying only 5 active video users, and the rest being avatars is removed. You are now able to see video streams from everyone connected to the meeting, regardless of the app or device being used in the meeting. The video is displayed even when the user is not an active participant on the call.

This feature is only available for Webex Video Platform 2.0.

This feature is enabled on March 1st for all our customers.

Meeting Participant List on On-Premises-Registered Cisco Video Devices

With this release, users joining meetings using Cisco on-premises-registered video devices are now able to see the full participant list on their touch devices, instead of a single participant that represented the meeting. In a future release, we will enable in-meeting controls as well.

This feature requires full encryption configuration on your video devices, CUCM and Expressway components. Please refer to the Active Control Configuration Guide for additional details and prerequisites: https://collaborationhelp.cisco.com/article/qbe7udb.

This feature is only available for Webex Video Platform 2.0.

This feature is enabled on March 1st for all our customers.

Removal of publicly available meeting password

For security reasons, guest invitees who are signed out no longer have access to their meeting password from the publicly-available meeting information page or the publicly available ICS file that's downloadable from the meeting information page. Instead, they must contact their host for the password, or refer to their email invitation.

Invitees who are officially invited still have access to the meeting password either through their invitations or by signing into the site.

Cisco Webex Meetings and Cisco Webex Events

Local MP4 Recording for Hosts (Mac)

When local recordings are enabled on a site, the site administrators can choose to enable local recordings in MP4 format. When enabled, host recordings on computer will be created in MP4.

We highly recommend the use of Network Based Recordings for higher functionality, and a single point of management. However, customers can now use standard based recording if local recordings are required.


The host must join the meeting using VoIP in order for audio to be recorded.

The feature is currently available for hosts only.

The following network recording features are not available with local MP4:

  • Transcription

  • Recording of the Chat panel, Participant list, or other panels.

  • Recordings of File Share for files uploaded to Webex Meetings. (But Application Share and Desktop Share are recorded.)

For more information on recording a Cisco Webex meeting, see https://collaborationhelp.cisco.com/article/n62735y.

Cisco Webex Desktop Application

Microsoft Outlook for Mac 16.24 and Later Incompatibility

Due to a Microsoft Outlook for Mac code change, the current Mac Outlook plug-in for the Webex Desktop Application and Productivity Tools does not work with Outlook 16.24 and later versions for Mac. The Cisco team is actively working with Microsoft to address this issue, Cisco advises customers to stay on version 16.23 or earlier until this issue is addressed.

Cisco Webex Events

Video Device Support for VoIP-only Events

Previously, we announced video device support for Events scheduled with the Webex Audio audio type. In this release, we are excited to announce that panelists on video devices can now join Webex Events scheduled using the VoIP-only audio type as well.


If you don't already have video device support enabled on your Events site, you can request it to be turned on.

Cisco Webex Web App 39.2

Improved Messaging When no Microphone or Speakers in the Chrome Browser

We've improved the messaging when using the web app in the Chrome browser and no microphones or speakers are detected by the browser.

ChromeOS and Linux Web App User Experience Improvement

To avoid confusion, we've removed the Switch to Desktop App option in the web app on platforms where the Desktop App is not supported:

  • ChromeOS

  • Linux (Personal Room and video platform-enabled meetings)

Local Recording Indicator

Web app users now see an indicator in meetings that are using local recordings, just as they would for network-based recordings.

Cisco Webex Meetings Mobile 39.2 (Android)

Call-in Auto-Accept on Cloud-Based Video Devices

Similar to the on-premises call-in flow, users can now call into cloud-based video devices without having to tap the device panel to accept the incoming call. This matches the Desktop app experience.

Android Device Audio Improvements

Samsung S7/S7 Edge users now experience audio improvements and better echo cancellation during their Webex meetings.

Improved Meeting Join Flow from Third-Party Apps

For mobile users who are cross-launching from third-party apps like WeChat or Slack, third-party app configurations may sometimes block users from redirecting to the Webex Meeting mobile app directly to launch the app. In these cases, a Webex page is launched with no alternative flow. With this release we'll be adding a simple join meeting button to that page, so that users can continue their join meeting flow.

Cisco Webex Meetings Mobile 39.2 (iOS)

Call-in Auto-Accept on Cloud-Based Video Devices

Similar to the on-premises call-in flow, users can now call into cloud-based video devices without having to tap the device panel to accept the incoming call. This matches the Desktop app experience.

First-Time-Experience Permissions Improvement

Users are presented with all of their app permission requests in the beginning of the initial app launch, rather than being presenting with them one-by-one later in the meeting life cycle.

Improved Meeting Join Flow from Third-Party Apps

For mobile users who are cross-launching from third-party apps like WeChat or Slack, third-party app configurations may sometimes block users from redirecting to the Webex Meeting mobile app directly to launch the app. In these cases, a Webex page is launched with no alternative flow. With this release we added a simple join meeting button to that page, so that users can continue their join meeting flow.

WBS39.1

Cisco Webex Meetings

New Version for Webex Services

As we previously announced, with this release Webex Pages, Webex Mobile Applications, Webex Desktop applications, and Webex APIs are released as version 39.1.

WBS32 End of Life

WBS32 will be at End of Life by May 24, 2019. Customers who have not upgraded their sites prior to May 24th will be automatically upgraded. This End of Life applies to Productivity Tools as well, and all Productivity Tools versions earlier than 33.0.7 will be at End of Life. Customers must upgrade to the new Desktop App available for their WBS33 site.

The Desktop App can be installed in different modes to allow users to get only the Outlook Integration to allow creating Webex meetings from Outlook, or the full persistent Meetings Desktop pre-meeting experience that allows them to schedule, start, or join meetings, or wirelessly share from a single app.

Enhanced In-Meeting Pair and Join with Cloud-Registered Devices

With this release, we deliver enhanced experience with cloud-registered video devices paired with Webex Meetings Desktop applications in-meeting.

When a user chooses to join the meeting on a paired cloud registered video device, the connected device automatically joins the meeting without the need for answering the call. The device will additionally display the full meeting participant list and provide a multi-streaming video experience that allows users to see individual participant video streams.

For more information on joining a meeting from the Webex Meetings Desktop App, see https://collaborationhelp.cisco.com/article/nqx2ohdb#id_93252.

Join Meeting on a Paired Webex Share Device

You can now use the Webex Meetings desktop app to pair with a Webex Share device for use in a meeting when you join.

Any content shared in the meeting is automatically shown on the Webex Share device, which is great for use in conference rooms that are not equipped with a video device.

The proximity and the automatic join functionality is only available on Webex Control Hub-managed sites or sites where users are linked to Webex Teams accounts. This functionality requires users to sign in to the Webex Meetings desktop application.

For more information on connecting to a device from the Webex Meetings Desktop App, see https://collaborationhelp.cisco.com/article/nqx2ohdb#id_93254.

High Frame Rate Content Sharing (Beta)

We are enabling high frame rate content sharing with audio capture by default for all customers on our Limited Availability clusters (previously known as “content sharing optimized for motion and video”).

With this capability, you can share your content from the Webex Meetings desktop application at a high frame rate, and others are able to view and hear the content on other desktop applications, mobile apps, the Web App, video devices, and Webex Teams apps.

In this release, high frame rate content shared from video devices and Webex Teams apps is available at high frame rate to other video devices and Webex Teams apps users. Users in Webex Meetings receive the content at up to 10 frames per second. This will be addressed in an upcoming release.

In the last release, we announced support for annotations when sharing content optimized for motion and video on Mac. In this release, we are excited to announce you can now annotate on Windows as well.


“High Frame Rate Content Sharing” is a beta feature and available by request only. You can reach out to your Customer Success Manager to turn this feature on for your site.

To learn more about improving the quality of shared content in Webex Meetings, see https://collaborationhelp.cisco.com/article/517f0j.

Desktop Application Pre-Meeting High Frame Rate Wireless Sharing

The Webex desktop application (pre-meeting) now supports up to 30 FPS local wireless sharing on cloud-registered video devices and Webex Share devices. The audio can also be shared to cloud-registered video devices.

End users can choose to share the whole desktop or just one application in the sharing window.

Also, end users are now able to control the volume of on-premises and cloud video devices, or mute and unmute them, when the Webex desktop application (pre-meeting) is paired.

The pairing and wireless sharing functionality is only available on Webex Control Hub-managed sites or sites where users are linked to Webex Teams accounts. This functionality requires users to sign in to the Webex Meetings desktop application.

To learn more about sharing your screen with a video device, see https://collaborationhelp.cisco.com/article/nkhj2pcb.

To learn more about sharing your screen with Cisco Webex Share, see https://collaborationhelp.cisco.com/article/q1fotab.

Email Verification

For the WBS39.1 release, we previously announced that Modern View and Classic View users see an alert icon next to their profile link when they sign in. We have rolled back the experience that was planned for WBS39.1. We will deliver the email verification user experience beginning with WBS39.2. In future, we intend to deliver more prominent messaging for users who do not verify their email in this release. If you do not want users to be required to verify their email addresses, you can link your site and users to Cisco Webex Control Hub. For more information, see Link Cisco Webex Sites to Control Hub.

Cisco Webex Meetings Add-in for Office 365 General Availability

Cisco Webex Meetings for Office 365, now available in the Microsoft store, makes it easy for the O365 users to schedule, start, and join Webex meetings and Personal Room meetings across desktop, web, or mobile Outlook applications. It will work perfectly for users who have already moved to Office 365, but want to have a 1-click experience to schedule with default meeting settings, and update or check meetings from web and mobile outlook very often. When this add-in is pushed out, there is no installation required on end users' PCs. The upgrade is automatic when the new version is available in the Microsoft store.

Modern View Usability Improvements

  • Modern View users are now able to change their passwords in their Profile, for all sites managed by Cisco Webex Site Administration. Sites managed by Cisco Webex Control Hub already support this function.

    For more information about editing your profile, including editing your email and password, see https://collaborationhelp.cisco.com/article/n0s3esu#topic_4DAD36D1881F319FF85C727D1085E716 .

  • Modern View users now see a text clarification in their audio and video preferences, indicating that Personal Rooms are not yet supported for these settings. The actual Personal Room audio settings will be added in a future release.

Modern View Recordings Batch Deletion

Modern View users can now perform batch delete operations from their recording lists.

For more information about deleting and restoring recording in Modern View, see https://collaborationhelp.cisco.com/article/ncfz8gcb.

Microsoft Teams Webex Bot and tab Language Support

Webex bot and tab for Microsoft Teams now can support the languages that Webex Meetings support.

  • English (US)

  • Danish (Denmark)

  • German (Germany)

  • Spanish (Spain)

  • Spanish (Latin)

  • French (France)

  • Italian (Italy)

  • Japanese

  • Korean

  • Dutch (Netherlands)

  • Portuguese (Brazil)

  • Russian

  • Swedish

  • Turkish

  • Chinese (Simplified)

  • Chinese (Traditional)

Slack Webex Bot Language Support

Users of Slack can see Webex bot messages in their preferred languages. 1:1 message or public bot messages viewable in a channel are still in English, according to Slack's design.

The following languages are supported:

  • English

  • German

  • French

  • Spanish

  • Japanese

Cisco Webex Events

Updated Linux Attendee Join Flows for Webex Events

All Linux join flows for attendees in Webex event sessions are now fully functional, for both Modern and Classic View.

For Events attendees, all join flows are sent to the Cisco Webex Web App experience.

Cisco Webex Meetings Suite

Network and Performance Quality Indicator

Users are now alerted when their meeting experience is suffering from poor network quality or system performance, and their video quality has been lowered as a result.

During extremely poor conditions, users are prompted to turn off incoming video in order to preserve audio and content share quality.

For more information about checking meeting statistics, see https://collaborationhelp.cisco.com/article/nejf69g.

Unused Email Template Removal

As part of an ongoing process to simplify our email templates, we will be removing 24 email templates that have been identified as no longer being used. The following templates were removed:

Webex Training

  • Credit card declined for TC PPU

  • Credit card declined for TC PPU retries

Enterprise

  • Audio Only For Attendee(Productivity Tools)

  • Audio Only for Host(Productivity Tools)

  • PE Account Activation

  • PE Account Activation - Account Password not displayed

  • PE Credit Card Declined After Additional Attempts

  • PE Credit Card Declined During Subscription

  • PE Credit Card Monthly Invoice

  • PE Credit Card PPU Invoice

  • PE Customize Signup

  • PE Free Trial Cancelled

  • PE Free Trial Cancelled PPUOnly

  • PE Free Trial Cancellation Follow-up

  • PE Free Trial Cancellation Warning

  • PE Free Trial Expired (PPU-Only Users)

  • PE Free Trial Minutes Exhausted

  • PE Free Trial Minutes Exhausted PPUOnly

  • PE Subscription Canceled

  • PE Subscription Cancellation Warning

  • Summary of meeting charges

  • purchase confirmation

Cisco Webex Meetings Web App 39.1

Optimized Problem Reporting

We've made it easier to send or save a problem report when troubleshooting an issue in a meeting. You can now easily send a problem report from the Cisco Webex Meetings Web App, or from the desktop application (in-meeting) on Windows and Mac.

When not in a meeting, you can also use the Cisco Webex Meetings Desktop Application to capture a log for any meetings you've had in the past two months.

Optimized Experience with a Webex Share Device

We've optimized the experience in the Web App, making it easier to see when a Webex Share device is connected to a meeting.

Cisco Webex Meetings Mobile 39.1 (Android)

O365 Exchange Meeting List support Beta

All mobile users are now able to configure their meeting lists to pull meetings directly from their O365 Exchange server, via their in-app settings. Previously, this feature was available “on demand” to select customers via whitelist, but with this release we will be removing that whitelist.

Scheduler Invitee Limit Extended to 40

Mobile users now have their scheduler invitee limits extended from 20 to 40.

Share Meeting Information via Third-Party Chat Apps

Android users are now able to easily share their meeting information with others via third-party chat programs like Google Hangouts, Skype, etc.

Remember and Clear Search History

Android users are now able to remember and clear their recording search history, similar to iOS.

WeChat Cross-Launch

WeChat users are now able to cross-launch their Webex Meetings. We've also improved our public collaboration help documentation (see https://collaborationhelp.cisco.com/article/en-us/WBX9000017255) on how to enable other third-party applications (e.g., Slack, Skype) for a similar cross-launch experience.

Cisco Webex Meetings Mobile 39.1 (iOS)

Beta O365 Exchange Meeting List support

All mobile users are now able to configure their meeting lists to pull meetings directly from their O365 Exchange server, via their in-app settings. Previously, this feature was available “on demand” to select customers via whitelist, but with this release we will be removing that whitelist.

Face ID and Touch ID Login

iOS users connected to single sign-on (SSO) sites or sites managed by Cisco Webex Control Hub are now able to use their iPhone's Face ID and Touch ID capabilities to easily sign back into their sites. This follows the same behavior as for sites managed by Cisco Webex Site Administration.

Scheduler Invitee Limit Extended to 40

Mobile users now have their scheduler invitee limits extended from 20 to 40.

Siri Multi-Language Support

All of our existing Webex Meetings Siri commands are now supported in all languages that are supported by Webex.

Launch Whiteboard File Share

iOS users are now able to conveniently launch a blank white canvas file to annotate on.


Because this feature depends on annotation support, and Webex Events doesn't support annotations, this feature is not available in Webex Events.

iPad Screen Sharing Instructions

The iPad screen sharing instructions were updated to be specific to the tablet form factor.

Video Device Callback Improvement

Previously, there was a known usability limitation where if the Webex Meeting app is connected by the operating system after 3 minutes in the background, then the callback connection to the video device was automatically disconnected. This improvement solves the problem by keeping the meeting running in this scenario.

Siri Shortcuts Support

iOS users of Webex Meetings are now able to leverage the power of Siri Shortcuts to assign their own custom Siri voice command to a specific Webex Meetings action. For example, if you frequently find yourself joining “Al's Personal Room” on a regular basis, you can now assign the voice command “Webex One” to perform the action of seamlessly joining Al's room.

WeChat Cross-Launch

WeChat users are now able to cross-launch their Webex Meetings. We've also improved our public collaboration help documentation (see https://collaborationhelp.cisco.com/article/en-us/WBX9000017255) on how to enable other third-party applications (e.g., Slack, Skype) for a similar cross-launch experience.

WBS33.9

Cisco Webex Meetings

Enhancements to the Optimized Sharing for Motion and Video

We’ve made some great improvements when the presenter shares content in a mode optimized for motion and video:

  • Attendees who joined through the Webex Meetings web app can see the content and hear the audio.

  • Attendees viewing content from iOS and Android can now receive content in a high frame rate.

  • Remote control and annotations are now supported when sharing content optimized for motion and video on Mac. (Windows Annotation in this mode will be supported in an upcoming release.)

Note: “Optimize for motion and video” is a beta feature and available by request only. You can reach out to your Customer Success Manager or Cisco Support to turn this feature on for your site.

For more information on improving the quality of shared content in Cisco Webex Meetings, see https://collaborationhelp.cisco.com/article/517f0j.

Auto Brightness Adjust

Now, everyone in the meeting can see you even more clearly. The Webex desktop app now automatically adjusts the brightness of your webcam based on your lighting conditions.

Webex Tab in Microsoft Teams

Customers who use Microsoft Teams are now able to add a Webex tab to their Teams channel. Members of the channel can add or remove the Webex tab and set up the Webex meeting site associated with the tab.

A Webex Meetings host can now schedule a meeting with a topic, or instantly start a Personal Room meeting and notify all members in the channel. The host can also view their O365 meetings with the benefit of easily starting or joining a Webex meetings from the Webex tab meeting calendar.

A channel member or guest without a Webex meeting account can receive notifications when a meeting is started or scheduled for the channel, and join a Webex meeting via Personal Room name or meeting number of the configured meeting site.

A site administrator must enable the setting, automatically link users with Webex site if their Webex account email address matches their Microsoft Office 365 email address in Third-Party Integration in Site Administration in order to allow users to take advantage of the full functionality of the Webex tab.

For more information about Cisco Webex Meetings for Microsoft Teams, see https://collaborationhelp.cisco.com/article/ia89ccb.

Revoke Existing Integration Permissions

In preparation for the release of our new Webex Meetings RESTFul API set in early 2019, we are introducing a way for users who have integrated with a third-party tool or application to revoke their existing integration permissions from their Modern View profile page. For more information on fevoking third-party integrations from a Cisco Webex account, see https://collaborationhelp.cisco.com/article/osit0i.

Modern View Improvements

  • Modern View users are now able to update their Call me numbers in their audio preferences.

  • Modern View attendees with host accounts can now start a meeting even if they aren't designated as an official alternate host, as long as the original host passes them a host key.

  • Modern View users are now able to see the dynamic marketing-friendly end-of-meeting landing page content currently shown on Classic View (and maintained by our online team). Alternatively, sites will also continue to support the classic “Thank you for using Webex” message and the static “Download Desktop App” images (maintained by the product).

  • Android users are able to leverage the Add to Calendar button in their meeting invites, to add the Webex Meeting to their device calendars.

For more information on using your Cisco Webex site in Modern View, see https://collaborationhelp.cisco.com/article/n0s3esu.

Auto-Lock Based on Preference for Video System Started Personal Room Meetings

Meetings in your personal room are getting more secure with the introduction of automatic locking for meetings started from your video systems.

Previously, if automatic lock was enabled in Personal Room settings, meetings would not be automatically locked if hosts started the meeting from video systems or phones.

Now, meetings are automatically locked, even if the host starts the meeting from a video system or a phone. This results in a better security posture for your meetings.


If your Webex site is running on Video Platform Version 2, you can use DTMF-*5 (star-five) to unlock and re-lock your meeting from your video system. On Webex cloud-registered devices, you can do this with the native touch device controls.

If your Webex site is running on Video Platform Version 1, and if you set up auto-lock to 0 minutes after meeting start, as a host on a video systems or a phone, you will not be able to admit anyone into the meeting, since no meetings controls are available. If you want to be able to admit participants into the meeting, you will have to use the Webex Meetings apps and log in as a host.

For more information on locking or unlocking your Cisco Webex Personal Room, see https://collaborationhelp.cisco.com/article/vjfafi.

Delete Past Meetings

Previously in meetings on sites that have Webex Video enabled, the delete past meetings option was disabled in the scheduler. We have now enabled this toggle for all meetings on sites that have Webex Video enabled.

Hide Panels in MP4 Recordings

Users are now able to hide or show panels in recordings as needed to focus on shared content and speaker videos. Users are able to hide or show the Chat panel, Participant list, the Q&A panel, and the Polling panel.

For more information on playing or downloading a Cisco Webex Meeting, Event, or Training recording in Modern View, see https://collaborationhelp.cisco.com/article/aplwwj.

Cisco Webex Meetings and Cisco Webex Events

Local MP4 Recording for Hosts (Windows Only)

When local recordings are enabled on a site, the site administrators can choose to enable local recordings in MP4 format. When enabled, host recordings on computer will be created in MP4.

We highly recommend the use of Network Based Recordings for higher functionality, and a single point of management. However, customers can now use standard based recording if local recordings are required.


The host must join the meeting using VoIP in order for audio to be recorded.

The feature is currently available for hosts only.

The following network recording features are not available with local MP4:

  • Transcription

  • Recording of the Chat panel, Participant list, or other panels.

  • Recordings of File Share for files uploaded to Webex Meetings. (But Application Share and Desktop Share are recorded.)

For more information on recording a Cisco Webex meeting, see https://collaborationhelp.cisco.com/article/n62735y.

Cisco Webex Training

Webex Training Attendee Support in the Web App

Like Webex Meetings and Webex Events, Cisco Webex Training attendees can now join directly using their browser, with no downloads or plugins to install. Just select the “Join by browser” link on the join page. The web app puts basic core event functionality at your fingertips, making it easy to view and interact with others.


Web app support for Training hosts and panelists will be coming in a future release. In the meantime, hosts and panelists can join through the desktop app only.

For more information on the Webex web app, see https://collaborationhelp.cisco.com/article/n1pxgbz.

For more information on enabling local recordings in Cisco Webex Site Administration, see https://collaborationhelp.cisco.com/article/5eg60b.

Cisco Webex Meetings, Events, and Training

Simplified Video Settings across Meetings, Events, and Training

We've simplified and standardized the video settings in the scheduler across Meetings, Events, and Training. The host no longer has to worry about specifying the video quality, as Webex ensures the highest quality possible, and automatically adjusts in poor network conditions. Administrators can still set the maximum video resolution cap if desired, though we recommend using HD to maximize your meeting experience.

Cisco Webex Meetings Suite

External Site Information

Through the multimedia panel in Meetings, users can be shown links that show content from outside of Webex. Also, users can be taken to third-party sites in a browser window.

To protect Webex users from potential threats in such cases, users are now shown an information pop up any time they are about to be shown third-party content, or about to be taken to third-party site. This information pop up allows users to understand that target and allow the transition when they trust the third-party. In upcoming releases we will add information pop-up to other places in the product where users can be taken to a third-party website.

Cisco Webex Site Administration and Control Hub

Primary Language Setting for Site Administrator

Site administrators can now choose the primary language of their site so that any users who haven't set their language preference will see the Webex site and meetings email invitations in their primary language.

Site administrators can also choose to restrict the languages available to users. This ensures that users are choosing the correct language and getting the emails that were designed for their specific site.

For more information on changing language settings for a Cisco Webex site in Cisco Webex Site Administration, see https://collaborationhelp.cisco.com/article/5xg9lbb.

For more information on changing language settings for a Cisco Webex site in Cisco Webex Control Hub, see https://collaborationhelp.cisco.com/article/8l6ih5.

Cisco Webex Meetings Mobile 11.7 (Android)

Google Assistant Support

Android users are now able to use Google Assistant voice commands to schedule meetings, start and join meetings, and start and join Personal Rooms. This feature requires a back end server deployment which may delay the rollout of this functionality after the v11.7 application release. Additional details on the exact rollout schedule will be available soon.

Here are some examples of available commands:

Action

Commands

Start your own Personal Room

"Start my Personal Room"

"Join my Personal Room"

"Join my own room"

"Launch my room"

"Launch my Personal Room"

"Look for my next meeting"

"Join my next meeting"

"Join upcoming meeting"

"Join my upcoming meeting"

"Join my next upcoming meeting"

"Join next upcoming meeting"

Join someone else's Personal Room

"Join [person]'s Personal Room"

"Join [person] Personal Room"

"Join [person]'s room"

"Join [person] room"

"Rejoin [person]'s room"

"I want to rejoin [person]'s room"

"Please join [person]'s room"

"I want to join [person] room"

Update settings

"Update"

"Update setting"

Beta: Scan Writing to Join a Meeting

Android users are now able to scan a handwritten or typed meeting number or Personal Room ID, on a physical piece of paper or a screen, to join their Webex Meeting or Personal Room.

Search History Remembered

Android users are now able to have their search history remembered. Users can also clear their recordings search history.

Improved User Interface on Android Tablets

  • The video strip alignment on Android tablets now matches the alignment on Android smartphones.

  • The Centralized Control Bar on Android tablets now matches Centralized Control Bar on Android smartphones.

  • Users now see a simplified in-app settings layout, with clearer sections for each in-app setting.

View Attendee Recordings by Default

Users now have the capability to view their attendee recordings within the app enabled by default. Previously, this had to be enabled manually by the site administrator before mobile users could start using it.

Cisco Webex Meetings Mobile 11.7 (iOS)

iPhone Orientation Detection

iOS users now have access to a smart mode, which detects the phone's orientation and turns video on or off accordingly.

For example if the phone is face down on the table, then the video is turned off. If it is facing the user, then the video is turned on.

Improved Siri Search Support

iOS users can now use certain Siri commands to bypass searches on their scheduled meetings list, and look directly for Personal Rooms to join.

View Attendee Recordings by Default

Users now have the capability to view their attendee recordings within the app enabled by default. Previously, this had to be enabled manually by the site administrator before mobile users could start using it.

Breakout Sessions for iPhones

iPhone users can now join, attend, and present content in Cisco Webex Training Breakout sessions directly from their iPhones.

This functionality was previously introduced for iPads.

WBS33.8

Cisco Webex Versioning Change Announcement

Please note: We are simplifying the Cisco Webex Meetings versioning model. Beginning with the January 2019 release, all Webex Meetings products, such as all Cisco Webex Desktop Applications, Cisco Webex Meetings Mobile (iOS and Android), the Cisco Webex Web App and APIs will all be versioned as WBS39.1.

This will help customers and users by eliminating the complexity of managing multiple versions, and by simplifying support-related interactions.

Cisco Webex Meetings

Cisco Webex Board Integration

We previously announced the ability for Webex desktop and Mobile Meetings apps to see drawings and annotations made on Webex boards that have joined the meeting. However, due to additional dependencies, we are delaying availability of this feature until an upcoming release. We will announce as soon as feature is available.

Beta: High Frame Rate Sharing on Mac

In a previous release, we enhanced the Cisco Webex Meetings Desktop Application on Windows to allow sharing content in a mode optimized for motion and video. When users choose the Optimize for motion and video, content is sent and received at a high frame rate. With this enabled, users can view full-motion in HD (depending on available bandwidth).

We are now providing Mac users with the same ability to send and receive content sharing in a high frame-rate. Mac users can now enable the Optimize for motion and video mode.

Note:


  • Users attending from Cisco Webex Meetings for iOS and Android, and the Cisco Webex Meetings Web App are not able to see the high frame rate media. These users continue to see the current lower frame rates. This will be available in a future release.

  • Webex Video Devices or Webex Teams cannot send media in high frame rate to all Webex Meetings Apps. This will be addressed in a future release.

  • This feature is only available for sites with Webex Video Platform Version 2. Administrators can check which video version they are using from the Cisco Webex Meetings Site Administration portal.

For more information on high frame rate sharing, see https://collaborationhelp.cisco.com/article/517f0j.

Improved Audio Join Experience for Cisco Webex Teams Users

The Cisco Webex Teams application now has a similar audio join experience to joining a meeting using the Cisco Webex Meetings application. Webex Teams users are able to choose Call me or Call in when joining a Cisco Webex meeting. Users are also able to store their preferred audio join methods.

Modern View Interface Improvements

Scheduler Improvements:

Modern View users now have access to the ICS email attachment in their scheduled meetings.

A new Scheduler option allows anyone with a host account to host their scheduled Webex meeting.

Modern View Preferences Improvements:

Users are now able to update their profile emails, provided they are on sites that are not managed by Cisco Webex Control Hub.

Users are now able to turn on their auto-connect to VoIP preference.

Users are now able to set their audio pin and their default call-in numbers.

For the Webex Control Hub managed sites, users can now see the customized administrator’s customized contact information or customized support links on the Modern View.

Other improvements:

Hosts are now able to access their detailed usage reports directly from their Modern View, using their Insights link.

Guest users can now see the new desktop app in their tips and tricks carousel, with an opportunity to download it.

Early attendees who attempt to join before a meeting's scheduled start time, now see a countdown timer informing them of when they will be able to join.

For more information on using your site in Modern View, see https://collaborationhelp.cisco.com/article/n0s3esu.

Support Connecting to Cloud Registered Video Devices in the Pre-Meeting Experience

For Webex Control Hub managed sites, the Webex Desktop Application now supports connection with cloud-registered video devices in the pre-meeting experience. Now users can simply walk into a conference room, connect to the video device, and start sharing the content.

The connection functionality was previously supported with on-premises-registered video devices and is now also supported with cloud-registered video devices.

For information on using the Cisco Webex desktop app to share your screen with a video device, see https://collaborationhelp.cisco.com/article/nkhj2pcb.

In addition to local sharing of content on the connected device, when a user starts a meeting from the Webex desktop application pre-meeting component, the connected device automatically joins the meeting without the need to call back. Signed-in users will enjoy automatic join, even when they join the meeting from a web browser and, in-meeting, they connect to a cloud video device.

The proximity and the automatic join functionality is only available on Webex Control Hub-managed sites or sites where users are linked to Webex Teams accounts. This functionality requires users to sign in to the Webex Meetings desktop application.

For more information on using the Cisco Webex Meetings desktop app, see https://collaborationhelp.cisco.com/article/nqx2ohdb.

Share to a Webex Share Device

Users on a Webex Control Hub managed sites, can now do local, wireless sharing to a Webex Share device from their Webex Meetings Desktop Application.

Webex Share can turn any TV or monitor with an HDMI port into a wireless display. Simply open the Connect to a device tab in the Webex Meetings pre-meeting experience, and choose the Webex Share device you would like to share to.

These users will also enjoy higher resolutions of thumbnail video available through new multistream technology.

This functionality is only available on Webex Control Hub managed sites or sites where users are linked to have Webex Teams accounts. This functionality requires that user signs in Webex Meetings Desktop Application.

For more information on using the Cisco Webex desktop app to share your screen with Webex Share, see https://collaborationhelp.cisco.com/article/q1fotab.

Auto-Lock Based on Preference for Video System Started Personal Room Meetings

We previously announced automatic locking for meetings started from video system. This feature was moved to the WBS33.9 release.

Cisco Webex Meetings and Cisco Webex Events

Accessibility Improvements on Mac

We’ve made several improvements to the Mac versions of the Cisco Webex Meetings and Cisco Webex Events user interfaces that greatly enhance accessibility and usability:

  • Users can use the shortcut F6 and Shift F6 to switch between the Video and Sharing (Main screen) area and the Panels area (this follows Microsoft Windows functionality).

  • Users can use the shortcut F6 and Shift F6 to switch between Panels.

  • Users can use the keyboard Tab and Shift+Tab to access visible buttons on the following panels:

    • Participants

    • Chat

    • Notes

    • Closed Caption

    • Multimedia Viewer

    • Q&A

    • Polling

For more information on Cisco Webex Meetings and Cisco Webex Events accessibility features, see https://collaborationhelp.cisco.com/article/84har3.

Cisco Webex Events and Cisco Webex Training

Modern View Interface Improvements

Recording Improvements:

Recording list users can now share their Events and Training recordings, either using email or to other users' recording lists.

Join and List improvements:

Training sessions and events can now be viewed from the Modern View dashboard and Modern View meeting list. Invitees can now cross-launch into those sessions from their meeting list and dashboard.

Users can now enter the session number to join the training session or event directly from the Join by number field in the Modern View dashboard.

For more information on using your Cisco Webex site in Modern View, see https://collaborationhelp.cisco.com/article/n0s3esu.

Cisco Webex Events

Retirement of the Webex Events Flash Client

As we previously announced, we are retiring the Webex Events Flash client in this release across all sites.

This option will be removed from Cisco Webex Site Administration, and the Cisco Webex Events attendee join page. When joining events, attendees can choose to join using the Cisco Webex Desktop Application or choose the Join by browser option to join using the Cisco Webex Web App.

Cisco Webex Meetings Suite

Versioning Improvement

In preparation for the upcoming versioning alignment initiative, we are removing the Service version row from the About section of our front end pages downloads, and the “WBS33” reference from the About page in applications.

Please see our upcoming versioning alignment announcement below.

The following applications are updated with application changes:

  • Windows, Mac, and Java applications for Cisco Webex Meetings, Cisco Webex Events, Cisco Webex Training, Cisco Webex Support

  • Cisco Webex Meetings Mobile for iOS and Android

  • WebACD application

  • NBR offline player

  • Local recorder, player, and editor

  • Polling editor

  • Access Anywhere and Remote Access

Cisco Webex Site Administration and Control Hub

Control Hub Enhancements

Administrators now have additional site management settings in Cisco Webex Control Hub. These settings are already available in the Cisco Webex Site Administration portal.

With these new settings, administrators can do the following:

Cisco Webex Meetings Mobile 11.6 (Android)

Webex Events Support

Android mobile users can now view shared video screens for their Webex Event sessions. This provides parity with iOS and Desktop clients.

Usability Improvements

Android users now have their speaker enabled by default, if there are no headphones connected.

Picture in Picture Support

Android users in a meeting are now able to exit their Webex Meetings app to multi-task, while a small window appears in the bottom right to show the active speaker or shared screen content.


Only Android OS 8 and later devices are supported.

Recording List Improvements

Android hosts can now share recordings directly to others’ attendee recording lists directly from within their mobile app.

Android hosts can make their recording links public to all users, and also be able to copy and share links.

Android users can now download their MP4 recordings for offline playback.

Cisco Webex Meetings Mobile 11.6 (iOS)

Additional AR File Support

The Meetings Mobile app for iOS now supports the USDZ file format for Augmented Reality (AR) sharing.

iPad Pro 2018 Support

We are announcing official support for iPad Pro 2018.


Limitations:

  • The display is not optimized for the larger screen.

  • The iPad Pro's updated on-screen keyboard and new hardware Smart Keyboard are not yet supported.

  • Apple Pencil for annotation and whiteboard use is not yet supported.

  • Credentials and SSO using TouchID and not remembered.

iOS 12.1 Support

We are announcing official support for iOS 12.1.

Attendee Recording List Enabled for All Users

Existing mobile users now have the capability to view their attendee recordings within the app enabled by default.

Previously this had to be toggled on manually by the customer’s site admin, before mobile users could start using it.

WBS33.7

Cisco Webex Meetings

Beta: Optimized Sharing for Video, Animations, and Audio (Windows)

Now, when sharing your desktop or application from Windows, you can choose whether you want to optimize your share for text and images, or for motion and video.

  • Optimizing for text and images ensures the highest resolution possible, and is great for sharing things like documents and slides.

  • Optimizing for motion and video ensures a higher frame rate, so you can share video, animations, and other media smoothly.

You can even share your desktop audio, which allows everyone to hear what you’re sharing through the Webex audio conference—whether they’re joined from phone, VoIP, or video system.

For more information, see https://collaborationhelp.cisco.com/article/517f0j.

Optimized sharing on Webex Devices through HDMI

Webex devices are now able to automatically detect and adapt to content with high levels of motion while sharing your desktop via an HDMI cable. In this mode, other video devices will be able to receive content at high frame rates with audio. Webex Meetings applications show content at up to 15 FPS in this release, when content is shared from video devices. This will increase to 30 FPS in an upcoming release.


This feature is a limited beta roll-out. It is by request only. Contact your CSM if you are interested in learning more about participating in the limited roll-out, as certain limitations may apply.

Participant List for On-Premises Registered Cisco Video Devices

We previously announced the availability of this feature, but it was moved to a later release.

Dual-screen Video for On-Premises Registered Cisco Video Devices

Users joining meetings from on-premises registered dual-screen endpoints can now see meeting participants’ video on both screens, just like they can on cloud-registered ones.

This is another step in achieving full meeting UI convergence across our entire collaboration portfolio, where we aim to enhance the end-user experience.


CE devices must be running CE9.1.3 or later.

General availability for this feature is December 15, 2018 for all sites.

Improved Content Quality for Skype for Business Users

We improved the content quality for Skype for Business users in meetings. Previously, these users would see content share delivered in the main video channel, resulting in blurry images. With this enhancement, users can now see content in a dedicated window in the Skype for Business application, with sharper images.

Important note for Skype for Business and network administrators:

To take advantage of this enhancement, your company's network configuration needs to meet the following requirements:

  1. DNS SRV Records: Your company's public DNS records need to be configured properly to support inbound content share call requests. Specifically, the SIP federation TLS DNS SRV record with port TCP/5061 needs to point to your Skype for Business Access Edge fully-qualified domain name.

    For example:

    _sipfederationtls._tcp.example.com SRV 5061 ==> edge.company.com

  2. Media ports: You must ensure TCP ports ranging from 56,000 through 57,000 are open to accept incoming network connections, in addition to the UDP ports that were already documented in an earlier release.

    General availability for this feature is December 1, 2018 for all sites.

Modern View Interface Improvements

Responsive design improvements:

Modern View users who resize their Desktop browser window can now see their page experience automatically adjust to the new browser window dimensions in a user-friendly way.

Personal Room improvements:

Modern View Personal Room users are now able to set their alternate host and "anyone can host" settings.

Scheduler improvements:

Modern View schedulers can now set their meetings to require login.

Modern View schedulers are able to set an auto-record function for their meetings. This setting is disabled by default, and existing scheduled meetings are not affected by any settings changes.

Recording improvements:

Modern View users are now able to delete recordings and recover recordings, using recycling bin capabilities

Modern View users are now able to share (via email) their recordings to external guests, invitees, and attendees who don't have Webex accounts.

Preferences/support improvements:

Modern View now displays a downloads page, which contains Webex Meetings components that users can download, and versioning information for each component in the About section.

For more information about the Modern View interface, see https://collaborationhelp.cisco.com/article/n0s3esu.

Google Calendar Integration

Cisco Webex now integrates with Google Calendar. Cisco Webex for Google Calendar makes it easier than ever to schedule and join Webex meetings. You'll see the Webex icon every time you need to schedule a meeting. Schedule the people and meeting rooms you need to have a productive meeting, and when it's time to start, everyone sees a link or button to join the meeting.

The Google calendar native integration add-on is available in the G Suite Marketplace. Once installed, the scheduling capability works across desktop and mobile devices.

For more information about Cisco Webex for Google Calendar, see https://collaborationhelp.cisco.com/article/now4kjcb.

Cisco Webex Events

Limited Roll-out: Cisco Video System Support in Cisco Webex Events

Webex Events panelists can now join events using on premises-registered video systems. Panelists can dial in to an event directly, or select the Call my video system option in the event when joining from the Webex Desktop Application.

Attendees cannot join through a video system unless they are promoted to panelist.

The VoIP Only audio type does not currently support joining through a video system. When scheduling an event, you must select the Webex Audio audio option in order for panelists to be able to join using a video endpoint. Video system support in VoIP Only events will be supported in an upcoming release.

This feature requires Cisco Webex Video Platform Version 2.


This feature is by request only. Contact your CSM if you are interested in learning more about participating in the limited roll-out, as certain limitations may apply.

For more information about Cisco Webex Events panelist roles, see https://collaborationhelp.cisco.com/article/eazrufb.

Cisco Webex Meetings and Cisco Webex Events

Active speaker indicator in the Participants panel

In the Participants panel, the active speaker indicator has been moved to the right, making it easier to distinguish who is speaking and who is on mute.

Cisco Webex Meetings Suite

WBS33.6 Lockdown Release

Our previous release, WBS33.6, was a lockdown release. Customers looking to minimize the changes in their environment can lock down their Webex Meetings desktop applications to this version.

To review the Webex Meetings End-of-Version-Support Policy document for retirement dates and other details, see https://collaborationhelp.cisco.com/article/ns12j0bb.


Locking down will prevent automatic updates of desktop applications and customers can schedule updates on their preferred time. Preventing automatic updates is not a recommended configuration, as it prevents automatic delivery of critical updates or new features/enhancements. However, many Webex Meetings customers choose to do so with careful assessment of their business processes. Lockdown is only applicable for desktop applications as customers automatically receive all updates and on Cisco Webex cloud.

LMS Integration

Starting December 1, 2018, Cisco Webex will be able to integrate with Learning Management Systems (LMS).

This integration will provide a native collaboration experience:

  • Deep integration to match LMS look and feel

  • Allow one-time and recurring meeting

  • OBTP to start or join meeting

  • Simple toggle for upcoming and past meetings

  • Post the meeting schedules to the LMS calendar

This integration will also allow quick access to past meeting recordings:

  • Engaging video thumbnail

  • Easy post meeting management

  • Cross-post recordings to the LMS calendar

This integration will encourage collaboration among students outside classrooms, increase engagement among faculty and students, and provide an interactive classroom experience for remote users.

This integration works for any LMS that supports LTI 1.1 with deeper integration support for Canvas, Blackboard, Desire2Learn, Moodle, and Saka.

Cisco Webex Site Administration and Control Hub

Recording Management Page in Control Hub

For sites managed with Cisco Webex Control Hub, the recording management page is now available in the Control Hub. Previously, the Recordings Management page was only available in the Cisco Webex Site Administration portal.

For more information about managing recordings with Cisco Webex Control Hub, see https://collaborationhelp.cisco.com/article/dmsu2c.

Cisco Webex Meetings Mobile 11.5 (Android)

Memorized Screen State

Mobile users now have their video maximized/minimized state remembered from meeting to meeting, instead of having it reset.

Options to Follow in Social Media

Mobile users now see Follow on Twitter and Follow on FB options in the About section of their Webex Meetings app.

Google Assistant Voice Command Support

We previously announced Google Assistant voice command support, but this feature has now been deferred to a future release.

Search by Recording Title

Android users can now search using their recording title, to pull up a list of meetings with that search keyword in their recording list.

Polling Support

Cisco Webex Training and Cisco Webex Event attendees on Android devices can now participate in polling.

Beta: Handoff to Windows Laptop

Handoff your ongoing meeting from your Android phone to your Windows laptop. Audio is automatically switched between devices, for both PSTN and VoIP.

Pre-conditions/Limitations:

  • New Desktop Application WBS33.6 or later required

  • Android and Webex Desktop app must be logged into the same account

  • Android Phone needs speaker to be enabled

  • Desktop device must have an enabled microphone

  • Users may need to disable their noise cancellation setting Beam Forming on their Windows device

  • Mobile device will have their speaker temporarily enabled (user will be prompted if user is on headphones)

  • Meeting handoff will take 20-30 seconds, during which meeting will be audible to users

  • If the desktop application is paired to a nearby endpoint device (such as a DX80), then the handoff prioritizes connecting its audio to that device first, instead of to your VoIP or PSTN audio

  • Macs and iPhones not yet supported

Cisco Webex Meetings Mobile 11.5 (iOS)

Breakout Session for iPads

iPad users can now join, attend, and present content in Cisco Webex Training Breakout sessions directly from their iPads. iPhone support is coming in a future release.

Memorized Screen State

Mobile users now have their video maximized/minimized state remembered from meeting to meeting, instead of having it reset.

Usability Improvements

  • Mobile users now see Follow on Twitter and Follow on FB options in the About section of their Webex Meetings app.

  • Users now have all of their remaining rectangular buttons converted to the rounded style. The overflow menu in the centralized control bar now conforms to the same style.