| 1 | From the customer view in https://admin.webex.com/, go to Users and select the user that you want to turn on call waiting for. |
| 2 | Under Services, choose Calling, and select Call Waiting. |
| 3 | Turn on Call Waiting. 
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Enable Call Waiting for Cisco Webex Calling
Let people take multiple calls at once. With call waiting, users can place a call on hold to answer a different call. When you are on an active call, a tone alerts you to an incoming call and you can choose to answer or ignore the call.
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