What is ANI/CLI authentication?

CLI (caller line identification), or ANI (automatic number identification), is a form of caller ID.

Here's how it works:

  1. The phone number that you call into meetings with is added to your User Hub preferences.

  2. You call into the audio portion of the meeting.

  3. The system verifies the number that you called in against the number added to your User Hub preferences.

  4. You’re directed to the correct meeting without entering a meeting number.

If you have a host account and your site is enabled for ANI/CLI, then you can:

  • Schedule a meeting with dial-in ANI/CLI teleconferencing authentication.

  • Specify a phone number to be authenticated when you call in to any ANI/CLI enabled audio conference. However, you’ll be authenticated only if you were invited by email during the scheduling process.

  • Specify an audio PIN to prevent "spoofers" from using your number to dial in.

Schedule a meeting with ANI/CLI authentication

1

Sign in to User Hub.

2

Go to Schedule a meeting.

3

Select Advanced Settings > Audio options.

4

Check Enable audio conference CLI authentication when participants call in, if it isn’t already selected.

5

Schedule your meeting as you normally would.

Specify a phone number for call-in authentication

You can set authentication for any phone number listed in your user profile.

1

Sign in to User Hub.

2

Go to Settings > Audio and Video.

3

Under My phone numbers, beside the phone number you want to be authorized, check Call-in authentication.

4

Select Save.

Specify authentication PIN for host account

1

Sign in to User Hub.

2

Go to Settings > Audio and Video.

3

Under My phone numbers, enter a 4-digit PIN in the PIN: box.

4

Select Save.

Edit stored numbers

Before you begin

  • Do not join the audio portion of a meeting until after you edit your number.

  • Do not join the audio portion of an event until after you edit your number.

  • Any changes do not take place until the next time you join.

  • You cannot be in an audio conference by phone while you are editing your phone number.

1

Join the meeting from your computer, but do not call in.

2

Join the event from your computer, but do not call in.

3

On the Quick Start page, select More Options .

4

Select Call Me , or if you already have a number listed under “ Call Me ,” select Call me at a different number .

5

Update your phone number.

6

Select Call Me .