The following application versions support virtual backgrounds:

  • Mac and Windows—40.6.x and later (40.8 and later for custom backgrounds) for Webex Meetings and Webex Events.

  • iOS—40.4 and later for Webex Meetings, Webex Events, and Webex Training. 40.2 and earlier for Webex Meetings only.

  • Android—40.6 and later for Webex Meetings, Webex Events, and Webex Training

1

Sign in to Webex Site Administration and go to Configuration > Common Site Setting > Options.

2

Scroll down to Site Options and check the box next to Enable virtual background.


 

If your Webex site is version 40.4.12 or earlier, you also need to check Display user avatars in the meeting client (Meetings) in order to enable virtual backgrounds for iOS users.

To let users choose their own backgrounds, check the box next to Allow users to add a custom background.


 

Custom background images only save locally to the computer or mobile device. They don't upload to the cloud. If a meeting host or attendee wants to use the same image on another device, they need to add it again on the new device.

1

From the customer view in https://admin.webex.com, go to Services and under Meetings, click Sites.

2

Select the site you want, then scroll down the window that opens and click Configure Site.

3

Under Common Settings, click Site Options.

4

Check the box next to Enable virtual background.


 

If your Webex site is version 40.4.12 or earlier, you also need to check Display user avatars in the meeting client (Meetings) in order to enable virtual backgrounds for iOS users.

To let users choose their own backgrounds, check the box next to Allow users to add a custom background.


 

Custom background images only save locally to the computer or mobile device. They don't upload to the cloud. If a meeting host or attendee wants to use the same image on another device, they need to add it again on the new device.