1

During a call, click More .

If you don't see call recording options, that means you're configured with a Call Record Always environment. You'll see an indication that the recording is in progress when you're in a call.


 

You may also hear an audio announcement or beeps if a recording is started, depending on how your administrator set you up.

If you see a pause option, you're in a Call Record Always with Pause/Resume Support environment and can follow the next step.

2

Click Pause if you want to temporarily pause the recording.

You'll see an indication that the recording is paused. You can click Resume recording when you're ready to resume the recording again.

1

During a call, tap More .

If you don't see call recording options, that means you're configured with a Call Record Always environment. You'll see an indication that the recording is in progress when you're in a call.


 

You may also hear an audio announcement or beeps if a recording is started, depending on how your administrator set you up.

If you see a pause option, you're in a Call Record Always with Pause/Resume Support environment and can follow the next step.

2

Tap Pause if you want to temporarily pause the recording.

You'll see an indication that the recording is paused. You can click Resume recording when you're ready to resume the recording again.